Operations Supervisor Resume Lakeland, FL - Hire IT People

SUMMARY:

Accomplished operations supervisor with DEA and AIB compliance experience. Demonstrated ability in analytical problem solving, strategic planning and project management. Strong experience in Six Sigma Black Belt cost reduction. Background includes third party logistics, inventory cycle counting responsibilities, cost control, budgets, staff supervision and customer service. Known as an ethical and honest employee who presents clear assessments of operations empowering the company to make positive strategic decisions.
Warehouse Construction and Management
Warehouse Safety and Productivity
Leadership of High Performance Teams
Supply Chain Logistics
Customer Service and Quality
Recruiting, Mentoring and

PROFESSIONAL EXPERIENCE:

Confidential, Lakeland, FL

Operations Supervisor

Responsibilities:

Initiated cross program to create interchangeable resources across the second shift operation.
Selected to the team of advisors to create, monitor, and implement an incentive plan for the Ebro department.
Implemented 3 Lean projects saving over $123,000 through process improvements, reduction in turnover, while reaching our 1 year goal of no accidents.

Confidential, Orlando, FL

Operations Supervisor

Responsibilities:

Chosen as lead contact to implement and coach new concept of ‘Cluster picking’ to improve order fulfillment accuracy and efficiency.
Began the tracking and posting of daily and weekly production hours and BPH (boxes per hour) for the quality control and replenishment teams.
Managing 40 employees in order fulfillment to ensure priority routes are completed in the proper sequence to meet departure times.
Selected as member of Six Sigma Kaizen project to increase throughput during order fulfillment process.

Confidential, Lakeland, FL

Operations Supervisor

Responsibilities:

Motivated the team to be the first division to reach $5 billion in sales and be named the Most Improved Distribution center of the year.
Provided employee coaching,, and one on one observation ensuring quality and efficiency metrics were met or exceeded.
ed a trophy by direct reports for outstanding leadership in leading the team to excellence in performance and productivity
Consistently delivered outstanding service to key customers in filling and delivery of critical and urgent orders over the weekend.

Confidential, Tampa, FL

Outbound Operations Supervisor

Responsibilities:

Ensured that company metrics were met or exceeded in the areas of safety, productivity, and line haul departure while overseeing warehouse operations that served the entire state of Florida.
Trained warehouse associates in order fulfillment of complete line of office supplies (including furniture).
Monitored shipping and loading practices ensuring a consistent level of service quality and customer satisfaction were being met.

Confidential, Cincinnati, OH

Operations Manager

Responsibilities:

Provided operational oversight for three warehouse sites located in Ohio and Kansas.
Selected to oversee the construction, staffing and management of the Kansas warehouse taking the project from the ground to a fully operational and efficient operation.
Compliance and in the area of AIB specifications

Confidential, Cincinnati, OH

MAX Implementation Team, Reading Rd. Division

Responsibilities:

Led project to convert from the Alpha Micro computer system to the AS400 (MAX) system.
Saved the company over $40M in sales revenue by providing an honest assessment of the capabilities and deficiencies of the AS400 system and recommending the project be abandoned.

Confidential

Warehouse Manager

Responsibilities:

Led major division that is the hub for six other divisions in Ohio, Kentucky and Indiana.
Oversaw the receiving / shipping of fine paper and graphics, packaging and industrial products.
Improved communications with remote warehouses improving the consistency and efficiency of operations across the three states

Confidential

Night Supervisor

Responsibilities:

Managed the picking and shipping of orders for over 20 routes per night consisting of line items.
Supervised 22 employees and surpassed our goal of 2 years without a recordable injury.
Salvaged a $50K /yr. contract by initiating direct contact with the customer and taking corrective action on issues that would have resulted in a serious loss of business.
Turned around an expensive employee turnover problem by taking steps to improve employee morale and dis - satisfaction. Quickly gained the trust and respect of the subordinate team.

Confidential, Cincinnati, OH

Laser/Computer Programmer

Responsibilities:

Developed solutions based on client specific demands to create personalized direct mail.
Led the technical presentation to Wachovia Bank that convinced them to retain Harte-Hanks as their direct mail production supplier