SUMMARY:

• Certified project manager (PMP) and Scrum Product Owner (CSPO), with extensive knowledge and professional experience in planning, supervising and actively participating in all phases of implementing large - scale programs. Well versed in domestic and international projects with IT and telecom industry leaders, and an outstanding track record of successful, on time, on budget project completions requiring cross functional team coordination, vendor selection, budget tracking, cost benefit analysis, risk assessment, stakeholder communication and PMI / ITIL principles.
• Proven leadership and analytical skills with direct customer, vendor and senior management interactions utilizing pertinent information for appropriate team processes and responses.
• Proficient and flexible managing simultaneous programs and projects requiring complex scheduling, contingency planning and budgeting while keeping a focus on strong customer service.
• End-to-End Program Management
• Business Development & Implementation
• Stakeholder Communication
• Team & Development
• New Product Development & Introduction
• Change Control & Risk Mgmt
• Negotiation/Issue Resolution
• Budget Tracking & Optimization
• H/W & S/W Implementation

PROFESSIONAL EXPERIENCE:

Confidential, Allen, TX

Responsibilities:

• Program Manager providing hardware, scheduling, shipping and personnel logistics supporting utility company’s communications engineering and IT departments developing, building and upgrading the control networks.
• Define, source and deliver hardware for customer IT and communications network implementations.

Confidential, Richardson, TX

Project Manager

Responsibilities:

• Managed complex customer network data center implementations & upgrades nationwide on Nexus, ASR, CRS, UCS, 7600 and 15454 platforms supporting both proactive and reactive EF&I services with (international) manufacturing, engineering, operations and asset management teams for successful completions on concurrent high value projects. Overall stakeholder management and real time updating of project databases and tools (MS Project, Smartsheet, Tableau, OP, Primavera) to ensure projects are on, or ahead of, schedule and under budget.
• NOS (Network Optimization Services) and Automation deployment
• WAE (WAN Automation Engine) carrier implementation to model, monitor and manage networks
• Moogsoft / Splunk performance automation monitoring OAM network health parameters on ASR’s, MOG, PAS, PCRF, Prime, 7600, Nexus 7k (CSPC, SNMP, Syslog’s and bulkstats)
• BaseNet Guavus MURAL UCS big data project managing customer, vendor and Cisco teams for real time addressing of customer service issues and metrics on a large-scale SAN storage application.
• NOS proactive support managing Cisco and customer teams to discuss, monitor, manage, network health, design collaboration, bug analysis, releases, PSIRTs, EOL, Cisco DNA, knowledge transfers and quarterly reviews
• Network implementation and upgrades, 100% success deploying multiple networks and multiple carriers
• 420+ line cards Confidential 16 sites on 46 devices in 3 weeks list between major yearend holidays ($400+ million list)
• Upgraded 570+ line cards and spares Confidential 27 sites in 5 months on a $100+ million program
• Upgraded 860+ line cards 260+ devices 67 locations 3 networks 5 months ahead of schedule on a ($200+ million)
• Coordinated international manufacturing and domestic ancillary supply chains h/w and personnel to site
• Scheduled onsite teams for day and night work with multiple concurrent maintenance windows
• Managed customer hardware returns with local markets, carriers and Cisco Asset Recovery
• Cisco EF&I, 16 - 7609’s 8 markets in a 2 month, normally 8 to10 month, window for year end
• Managed data center implementation of cabinets, troughs, power, grounding, fiber, etc. coordinating shipping, hardware and onsite personnel starting in October for December completion, scheduling around network freezes for test, integrate and accept (ATP) using Cisco’s and customer’s standard processes
• End customers and company saved millions in schedule time, management, support and returns
• SD-WAN implementation across customer platforms simplifying network management

Confidential

Project Manager

Responsibilities:

• Managed wireless carrier overlay, County E911 and Coast Guard / DHS network upgrade

Confidential - Carolinas / Tennessee

Wireless / IT Program / Project Manager

Responsibilities:

• Project managed CDMA EVDO capacity overlay across the Carolinas / TN region on 1600+ sites.
• Managed engineering and operations staff in multiple markets performing datacenter management activities involving release and change management of serving hardware/software and network switches.
• Tracked capacity and managed network traffic with weekly capacity planning reports to senior management.

Confidential - Los Angeles/San Diego, CA

Wireless / IT Program / Project Manager

Responsibilities:

• Project Manager planning, organizing and managing vendor deployment for overall switching/data center site readiness for Lucent Anypath, Tyco, Cisco 6500 & 7600 series routers, Tellabs DACS, and CDMA hardware, power distribution, CAT5e & 6 cable routing, HVAC in seismic zone 4 facilities.

Confidential - Irving, TX

IT Program / Project Manager

Responsibilities:

• Project Manager billing projects and engineering staff for bundling fiber, LEC, DTV and DSL promotional software across multiple servers, SQL databases and platforms involving significant interaction between India, local personnel and national management.
• Evaluated requirements and responsibilities from the 90+ projects emailed weekly, interfacing with other project managers, engineers, and management for the shared goal of minimizing revenue leakage.

Confidential - Boston, MA

Backhaul Program Manager

Responsibilities:

• Project manager over WiMax 4G microwave backhaul wireless datacenter engineering staff for network/server deployment across Connecticut.
• Assumed leadership of multiple overdue Connecticut WiMax markets requiring quick issue resolution to accurately reassign priorities and direct/delegate work activities to successfully meet new timetable agenda.
• Updated preliminary network design to buildable, re project vendors for proper job deliverables.

Confidential, Dallas, New York

IT / Backhaul Program Manager

Responsibilities:

• Replaced previous Project Manager as market lead on a 300 site 4G (WiMax) 4G microwave backhaul wireless datacenter rollout. Supervised the coordination, network planning, and vendor management activities and the conformity to ITIL standards of all engineers.
• Hired and directed additional local talent to work with existing teams bringing project back on track and meeting all project deadlines and SLA’s.

Confidential - Dallas, TX

IT Project Manager

Responsibilities:

• Project manager over development and evaluation of global resources in PMO for a $100 million MPLS IT network outsource RFP Confidential all international facilities for security, QoS, cost, SLA’s and hardware including Cisco routers, WAN, LAN and Wireless (WiFi, 2G, 2.5G and 3G).

Confidential, Los Angeles / San Francisco, CA

Responsibilities:

• Project Manager (PMO) - Spearheaded successful hardware implementation (Nortel, Cisco, Sonus, ADC, Lucent, Tellabs) and trunk migrations with greatly accelerated timeline (average 4-week turnaround pressed into a 4-day turnaround) requiring intense planning, scheduling, and negotiation during the holidays and yearend. Coordinated engineering, operations and NOC teams locally, regionally and nationally averaging 2000 trunks per window. Implemented USP and SIGTRAN / H.248 with Cisco 7609 routers, Tellabs additions and upgrades, answer tones and Smart Building Monitoring
• Program Manager (PMO) - Developed a 50+ personnel project team hired in 2 weeks with Goodman Networks for an E911 hardware swap Confidential 1,500+ sites requiring management of workers, site tracking, budgets and materials.
• Regional Manager - Managed $100M+ deployment of 2,000 combined Ericsson/Nortel GSM/UMTS cell sites requiring ground zero development of budget reconciliation, PO invoice/payment capture and quality control tracking; led to successful timing with the number of site rollouts to match Wall Street announcements. Responsible for merging 2 project offices (100+ employees and 50+ crews)

Confidential, Irvine, CA

Responsibilities:

• Division Manager, 3G - Working with development teams in Europe, India and USA, responsible for successful launch of component and product sales program through development of business plans, feasibility studies, engineering reports, competitive analysis and marketing/sales materials (white papers, specifications, etc.) on a 3G scanner for UMTS/GSM/EDGE/GPRS/TDMA/AMPS.

Confidential, Multiple cities, CA/TX/WA

Responsibilities:

• Aircom - Business development building US foothold with strategic partners
• Confidential &T Wireless - Technical methods and procedures (MPE manual) for RF engineering safety/exposure.
• Harris Microwave - Secured hard to find end-of-year resources for successful network launch.

Confidential, King of Prussia, PA

Responsibilities:

• Director, International Solutions - International business development with carriers in Brazil and Chile. PLM interface for 3GPP2 support in Cannes, France and wireless location commerce applications on GSM/CDMA

Confidential

Responsibilities:

• Nokia - Developed Italian national 4500 site network with budgets, project plans, staffing, and vendors
• Swiss LMDS - Manager for LMDS network deployment across Switzerland

Confidential

Responsibilities:

• Implementation Director - International wireless roaming implementation coordinating foreign and domestic operators with BSIWS for marketing, and billing successfully launching international roaming.

Confidential, Seattle, WA, Reston, VA

Responsibilities:

• Director of Engineering - Directed country wide network rollouts managing budget, personnel, project plan, sales, marketing, contracts, regulatory importation and local partnerships.

Confidential, San Diego, CA

Responsibilities:

• Manager, Site Development - Site development, network planning, tools, maintenance, performance and optimization. Directed test vendors thru procedures to obtain Confidential CDMA licensing.