Project Manager, President Resume

TECHNICAL SKILLS:

TECHNICAL: MVS, UNIX, and NT. Structured Systems Analysis, Systems performance and tuning, Disaster Recovery Contingency planning, Visio, MsOffice, MsProject, SharePoint, SalesForce, JIRA, TQM, AGILE, Waterfall, SDLC

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager, President

Responsibilities:

Responsible for all short term and long - term finances.
Project manage all vendors including, but not limited to landscaping, carpentry, painting, pool maintenance.
Conduct monthly meetings for the members to keep them abreast of the planning and finances.
I consult with legal counsel and ensure all governing documents are in compliance with federal, state, and local laws.

Confidential

Project Manager/BA

Responsibilities:

Designed and maintained a tracking system for all outstanding Cricket enhancements for the billing vendor to execute.
Reduced production defect resolution from quarterly to weekly.
Identified, tested, and resolved all defects from the vendor conversion.

Confidential

Project Manager

Responsibilities:

Authored the Test Strategy and Service Bureau approach documents for the client.
Also led a project to employ the Product catalog and link it to their billing platform utilizing Agile methodologies.
I maintained compliance with task and financial compliance ranging from $800K to $10MM.

Confidential

Process Assurance Manager

Responsibilities:

I reversed the approach from a Waterfall to an Agile methodology to more quickly meet the customer’s sales goals.
Developed and managed all project plans for both domestic and international staff
Releases were delivered on time and within budget of approximately $2MM

Confidential

Process/QA Manager

Responsibilities:

Created a group of 10 QA specialists to ensure software releases were functional tested against the customer requirements.
Improved software quality by 70% with my redundant approach.
Tracked all outstanding customer issues using Share Point tools coordinating the software development for the scheduling and resolution of those issues.

Confidential

Senior Consultant

Responsibilities:

Project managed a software and hardware solution for telephone service providers of call center solutions at AVAYA. Responsible for overall project management and ISO900 compliance of up to five different work groups, including management of trouble reporting and feature change requests. Delivered all iterations of software on time and under budget.

Confidential

IT Development Manager

Responsibilities:

Successfully managed the transition from home grown systems to a Service Bureau deployment encompassing functionality of front end site to provisioning and accounting for this e-commerce company. This was done amid ever changing requirements and delivery schedules. This deployment supports 12 suppliers and transacts $1.6 MM per month.

Confidential

Director Software Quality Assurance

Responsibilities:

Directed a staff of 35, including five managers. Managed the project to successfully select and implement a single tool to standardize methodology. Rewrote and standardized all process documents. All releases were under budget and ahead of schedule for the first time.

Confidential

Senior Director Billing Systems Development

Responsibilities:

Managed all billing software development and implementation. Implemented four new billing platforms into production and successfully launched new lines of business and revenue. Managed development support, documentation of delivery schedule, market timed delivery, mentoring, and team status.

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