SUMMARY:

• Around 10 years of experience out of which 8 years as an EDI Consultant and 2 years in Customer Support.
• Domain expertise in EDI Mapping, Business Process and AFT.
• Responsible for creating MRS and UTP (Unit Test Plan).
• Creations of Application and XML file format in GIS (4.0, 4.1 & 4.2)and IDOC.
• Analysis of defects in existing systems.
• Expertise in SDLC, Testing Strategies and Testing Methodologies.
• Excellent communication, Interpersonal skills and team player
• Good communication and interpersonal skills. Good listening abilities, perseverance and aptitude to learn are some of the forte possessed. Has the ability to pursue matters in great detail and able to work in a team.

TECHNICAL SKILLS:

EDI Standards: X12 & EDIFACT

IDE & App Server: Gentran Inegration Suite, Confidential Compare,EditPlus

Operating Systems: Windows XP/98/2000/NT

Databases: SQL

Languages & Tools: Map Editor 4.1, 4.2, 4.3,SAP

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Ticket Solving related to the EDI
• Handling errors, rectifying it and providing corrective actions occurred due to either in SAP or from GIS(Third Party Tool)
• Idoc Monitoring
• Involved in Documentation Project for the client
• Ensuring a high quality solution for all the delivered objects to the client within the schedule.
• Performed the operation Tasks - NA Outbound Monitoring
• Handling issues related to EDIFACT, VDA and ANSIX.12
• Solved tickets with errors in the Idoc segments which does not contain particular fields according to the trading partners mapping list for different message types
• Handling tickets related to Shipment, orders and desadv failures due to errors in the sending and receiving ports, data not according to TP List.

Confidential

Responsibilities:

• Ticket Solving related to the EDI
• Handling errors, rectifying it and providing corrective actions occurred due to either in SAP or from GIS(Third Party Tool)
• Idoc Monitoring
• Involved in Documentation Project for the client
• Ensuring a high quality solution for all the delivered objects to the client within the schedule.
• Performed the operation Tasks - NA Outbound Monitoring
• Handling issues related to EDIFACT, VDA and ANSIX.12
• Solved tickets with errors in the Idoc segments which does not contain particular fields according to the trading partners mapping list for different message types
• Handling tickets related to Shipment, orders and desadv failures due to errors in the sending and receiving ports, data not according to TP List.

Confidential

Responsibilities:

• Monitoring the production system and responding the issues immediately.
• Responsible for fixing known bugs and to make changes as necessary. Involved in code changes and testing.
• Involved in processing EDI GIS map development
• Complete support of the application for regular change requests and enhancements.
• Involved in technical calls and took part in Client meetings.

Confidential

Responsibilities:

• Responsible for Logical implementation, Validation and Verification
• The ability to manage numerous projects overlapping deliverables and deadlines.
• Ensure delivery of quality concoct in line with committed deadlines.
• Ensuring team play.
• Making workflow for the project.
• Continuously interact with other processes to pick up best practices and make improvements in the existing processes.
• Conducting daily calibration exercise.
• Ensure on time delivery of all reporting requirements of Client.

Confidential

Responsibilities:

• Experienced in design, development, integration and Testing of applications using GIS with various applications/Standards like EDI, XML and SAP-Idoc.
• Worked extensively on user requirement gathering, gap analysis and development of technical and functional specs-MRS.
• Excellent knowledge of ANSI X12, EDIFACT, IDOCs.
• Good understanding of EDI transaction sets like 850,856,810 and 997 among others.
• Good understanding of UN/EDIFACT standards like DELFOR, DELJIT, DESADV, INVOIC, ORDERS etc
• Highly motivated team player with strong communication, analytical, organizational skills and strong respect for industry standards.
• Good Understanding of Onsite-Offshore model
• Capability to adapt and learn new tools and applications.
• Good Understanding of EDI-Support structure

Confidential

Responsibilities:

• Responsible for Logical implementation, Validation and Verification
• The ability to manage numerous projects overlapping deliverables and deadlines.
• Ensure delivery of quality concoct in line with committed deadlines.
• Ensuring team play.
• Making workflow for the project.
• Continuously interact with other processes to pick up best practices and make improvements in the existing processes.
• Conducting daily calibration exercise.
• Ensure On time delivery of all reporting requirements of Client.

Confidential

Responsibilities:

• Handling US and International Customer Via E-mails
• Query Analyzing
• Finding the right solutions.
• Reply to the customer within 24 hours
• Service Delivery

Confidential

Responsibilities:

• Receiving E-mails from the US customer
• Analysing the customer by verifying the database
• Finding the solutions and reply to the customer
• Coordinating with Team Leader for ISO & eSCM audits.
• Provide solutions to the customer within TAT.

Confidential

Responsibilities:

• Processed the invoices.
• Validating the invoices at the line item level.
• Service Delivery
• Client Satisfaction
• Client Communication