SUMMARY:

• Talented and versatile leader with extensive experience in IT Project, Program, and Portfolio Management for a variety of industries. Adept at optimizing resources, planning systems and infrastructure, and managing system development life cycle technology solution projects. Ability to analyze and interpret facts and figures quickly and make sound judgments due to a strong business acumen. Consistent record of delivering tangible results by clarifying requirements, managing timelines, risk, and compliance adherence for multiple projects. Passionate technologist with a positive “Can Do” demeanor and an effective leadership style.
• Certified Project Management Professional (PMP)
• Extensive Software Development Experience
• System Development Life Cycle (SDLC)
• Agile Scrum PMP Methodologies
• Government Compliance Development (FDA, DoD)
• Hazard analysis and risk Management
• Certified Scrum Master (CSM)
• Certified Scrum Product Owner (CSPO)

TECHNICAL SKILLS:

Member: Project Management Institute (PMI) National and Mass Bay Chapter; Agile Development; Business Intelligence Professionals Group; eMarketing Association

Platforms & Technologies: Jira, RTC, PPMC, Catalyst, Confluence, MS Office, SharePoint, Project, and Visio, Sparta Trackwise, QUMAS DocCompliance. ARM and Intel Microcontrollers, Intel desktops and Motorola Workstations, NET 3.X, XAMP, VRTX, VMS, and Sun Sparc, Unix, Solaris, Mobile Android and Windows Phone, DotNetNuke and Joomla CMS, Accord LMS, Oracle Business Intelligence Enterprise Edition and Applications. Oracle E - Business Suite, Oracle Web 2.0 Portal, Web Center Content Management and WebLogic Server Fusion Middleware, Oracle Identity Manager, Amazon Web Services Cloud Load Balancer and Web Application Firewall, Epicor Avante ERP, HTML, CSS, PHP, XML, JSON, JavaScript, Razor, MySQL, MSSQL and Access.

PROFESSIONAL EXPERIENCE:

PROGRAM & PROJECT MANAGER CONSULTANT

Confidential, Canton, MA

Responsibilities:

• Managed technology teams and key business partners such as Marketing, Finance, Communications,, and Support to plan the design, development and rollout of business processes and system implementations for the corporate and consumer-facing Web Portal, Security Model, Portal Applications, and business suite technologies effectively enabling 2018 organizational strategic plans.
• Managed IT Global offshore model of vendors and Internal DBI employees to refine and implement the program vision and technology architecture, define the scope and requirements, create the test and implementation plans, while maximizing the allocation of resources to ensure timeliness of delivery and optimize technology solutions. Including onboarding Vendor resources, driving the completion of Vendor contracts, creating Statements of Work and executing Purchase Orders.
• Applied SDLC waterfall methodology and agile approaches to facilitate project execution to deliver the program wide desired business outcomes. Provided effective project management by monitoring and controlling progress against plans along with risk mitigation development and issue management. Enabled of Project Milestones through the application of hybrid Scrum and Kanban methodologies throughout program delivery.
• Directed and facilitated the Program Steering Committee Leadership team meetings and Bi-monthly Global Program Management team meetings. The teams are comprised of cross functional organizational senior executives. Direction including informing of recent developments, building consensus, seeking approvals, and leading collaboration on decisions needed to execute both the Portal Program and On-the-Go Project.
• Successfully implemented a diverse technology solution to internal stakeholders and brand customers which incorporated Oracle Portal and Web Center Content Manager, Oracle Identity Manager, hosted on cloud-based Amazon Web Services Load Balancers incorporating Amazon Web Application Firewall.
• Managed change while delivering the global international and domestic large-scale organizational wide portal, implementations of portal platform applications, and the supporting business processes in a retail Dunkin Donuts and Baskin Robbins brand specific environment.
• Managed the programs International BI project that delivered both Dashboards and a suite of reports to support both the financial management and contractual compliance of franchisees and Licensees.

PORTFOLIO & PROJECT MANAGER, SCRUM MASTER

Confidential, Smithfield, RI

Responsibilities:

• Responsible for delivery of up to 7 concurrent BI portfolio projects. Executed and delivered over 50 projects since joining the organization. This includes developing roadmaps, scheduling, tracking and managing core team activities daily utilizing agile Scrum and Kanban frameworks in conjunction with SDLC (Fidelity Proprietary - FSDM) milestones activity based and portfolio planning.
• Scrum Master role execution encompassed facilitating and leading the sprint planning, daily standup, sprint review, and team retrospective ceremonies. Additional Scrum activities performed daily included Product and sprint backlog grooming, removing impediments, managing risks and issues, tracking the team’s sprint progress, and release milestone planning.
• Accountable for Rough Order of Magnitude (ROM) business cases, project charters, the project deliverables including requirements and design specifications, Unit, Alpha and Beta test scripts and results, and project financial and time budgeting from initial ROM creation through project execution to post warranty closure.
• Projects included Infrastructure upgrades and BI solutions which required developing data processing (Extract/Transfer/Load) to integrate data from multiple source systems onto the BI platform leveraging Informatica and Wherescape Red.
• Infrastructure upgrades included creation of a new Oracle 12c Campaign Management DataMart (CMDB). CMDB is inclusive of account, customer, and household data which is utilized to link accounts between customers and households. The CMDB DataMart is used to both aid the marketing department in the creation of targeted digital offers in each customer interaction and to integrate with the IBM Unica campaign management platform to support marketing campaigns.
• Each projects core team includes a Scrum Master, Systems Analyst, Technical Lead, and several software developers. Additional resources support the core team from across the matrixed organization. As many as seven of the portfolio projects are executed concurrently. The project delivery environment incorporates a hybrid model multi-phase waterfall methodology with an agile framework supporting execution of project task and user stories throughout the project lifecycle.
• Performed in the capacity of general contractor manager executing multiple concurrent work streams across the matrixed global organization and managed multiple platform teams to deliver planned business value per project planned execution timeframes.
• Created and introduced the department wide operational best practice processes along with Jira dashboards and reports to support portfolio wide Scrum of Scrums, Warranty and Defect tracking, Release management planning and facilitation and Issues and Risks mitigation planning and management.
• Chaired the departments combined Scrum master and Data Analysts weekly community of practice and Scrum of Scrum meetings.

IT PROJECT MANAGER

Confidential, Mansfield, MA

Responsibilities:

• Accountable for all aspects of Murata’s IT project portfolio delivery in support of the organizations strategic objectives. The portfolio is comprised of global cross functional executive committee leadership and initiatives from across the value chain including Finance, Human Resources, Supply Chain Management, R&D, Quality Assurance, Manufacturing, Customer Service, Marketing, and Sales.
• Responsible for the global deployment and administration of the AtTask work and project management system. This includes development and deployment of project delivery and work management best practices, platform configuration and role specific based platform and project engagement .
• Defined the department specific work management infrastructure and implemented the IT project delivery best practices which include PMBOK, Scrum agile and change management methodologies.
• Develop and drive project plans, highly collaborative stakeholder engagement, fully transparent project execution, risk assessment mitigation, ongoing project budget forecasting of resources, materials, and other project related artifacts, assessment of ROI and project Measurable Organizational Value(MOV).
• Developed business cases, project charters, managed and negotiate project deliverables including requirements matrix, design specifications, Unit, Alpha and Beta test scripts and results. Core Teams included Development and functional managers, Business analysts, technology developers and partners, quality assurance representatives, and business users.

IT PROJECT MANAGER & BUSINESS ANALYST CONSULTANT

Confidential, Weston Ma

Responsibilities:

• Project Managed all phases of multiple concurrent OBIEE and OBIA IT development projects in support of the Multiple Sclerosis product portfolio global drug production and delivery supply chain. OBIEE Informatica Data Sources included ASCP, Hyperion, and OPM.
• Lead multiple teams and guided the work of technical staff. Plan project stages and assess business implications for each stage. Projects performed using SDLC waterfall and agile methodologies and PMBOK best practices.
• Developed and managed work breakdown structure (WBS) and project plans from requirement gathering, to execution, through UAT test script development and testing, to production environment releases.
• Established communication plan for the operational analytics program to reach a diverse stakeholder community which included the organizations portfolio of multiple sclerosis products global supply chain international business community.
• Established the OBIEE Essbase and Exalytics network design, infrastructure and application platform as a GxP and SOX relevant system. Developed the Hardware Platform and Application Qualification Plan including the business, technical and quality assurance requirements analysis, Installation and Operational verification plans, Infrastructure requirements analysis and test matrix, and UAT Test Scripts. Deliverables included the Platform Qualification Plan, Infrastructure Requirements Analysis, Installation and Operational Verification procedures with executed test scripts and report, Service and Operational Level Agreements, and Application Management Standard Operating Procedure.

PROJECT MANAGEMENT CONSULTANT

Confidential, West Bridgewater, MA

Responsibilities:

• Plan, initiate, and manage the Clients development projects encompassing multiple Enterprise level websites with web services supporting transaction management, database synchronization, and the backend ERP processes.
• Served as liaison between executive business management team and all technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are achieved.
• Aligned organizations and external stakeholder’s expectations by establishing multiple concurrent projects and teams to focus on specific business objectives and deliverables.
• Wrote Functional Specification Documents for the primary, Micro multi portal co-branded, and Single sign-on websites in support of unique stakeholder’s objectives.
• Facilitated and participated as a technical contributor and project manager in driving the web services scope definition that would support both the short and long-term business objectives.
• Participated in the development of the Software Design and Test Specifications of the Web services.

PORTFOLIO & PROGRAM MANAGER

Confidential, Fairhaven MA

Responsibilities:

• Designed, Managed, and implemented Business Websites and CRM Web 2.0 developments, deployments, and upgrades utilizing the Microsoft Visual Studio, Webmatrix, and Adobe Dreamweaver CS3, integrated development environments. Development technologies included HTML, CSS, Javascript, JQuery, C#, Razor, ASP.NET 4.0 Web Forms and Pages, MSSQL and Access, IIS. Projects included REST API Cloud Financial and CRM Data Services and Dotnetnuke and Joomla CMS platforms.
• Project roles required specifying software technical requirements, specifying development equipment and human resource requirements managing development through the application of the System Development Life Cycle, Agile Scrum model, and rapid prototyping methodologies. Deliverables include software design specifications, software units, device drivers, and build modules, system and module test Plans and test script results and production quality system releases.
• Architected, developed, managed and deployed a production quality design of a cloud-based industry specific CRM system that required redesign of existing business processes to in corporate the new technology. The SaaS automation technology incorporates web and mobile platform applications through REST API data services to the cloud data stores with CRM software applications available remotely accessing synchronized Data Stores providing LAN primary database customer profiles.

PROGRAM MANAGER & PRINCIPAL SOFTWARE ENGINEER / FOUNDER

Confidential, Rochester, MA

Responsibilities:

• Actively engaged in contract procurement and human resource procurement in support of whole life cycle software development projects. Clients included Invensys PLC and Azimuth Systems.
• Evaluated new technologies and platforms for Client Server Systems including Red Hat Enterprise Linux, and MS Windows SDK and Visual C++, SMX RTOS with TCP/IP Stack.
• Delivered portfolio of projects from website design, process automation equipment, and laser range finding technology.