SUMMARY

• 9+ years of experience in Financial Services, Investment banking,Transportation and Communication services
• Expertise spans Business Analysis,Quality Assurance, Testing,Application Support Analyst, Project Planning, Evaluation data sources & Design.
• Excellent knowledge in creating and managing project plans using MSProject.
• Excellent knowledge of Software Development Life Cycle (SDLC) and their variants; good knowledge of business requirements gathering techniques and presentation ofideas.
• Excellent expertise with RUP and Agile methodology.
• Experienced with development projects for various mobile devices suchas IPhone, Blackberry and Android OS based devices
• Experience in creating AS - IS and TO-BE business processes flows, creating workflows, gathering and documenting, user stories, Business Requirements (BRD)
• Functional Requirements, Non-Functional Requirement and User Interface Specifications, Test Cases and TestPlan.
• Good experience with data analysis and datavalidation.
• Good expertise with Manual Testing and Knowledge of Automated Testing Quick Test Pro and Selenium.
• Strong experience working with requirement management tools and applications such as Rational Requisite Pro and HP QualityCenter.
• Expertise in developing UML diagrams such as business and system use cases,activity diagramsetc.
• Expertise in elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping.
• Experience in conducting JAD sessions, Use Case Analysis, project meetings, reviews, walkthroughs, and customerinterviews.
• Proficient MS Project, MS Visio and other Microsoft Officeproducts.
• Possesses excellent analytical, communication and interpersonalskills, attention to details, quick learner, and adept at targeting presentations to match audience composition.
• Proven ability to work in a team environment as well asindependently.
• Expert in Microsoft Excel, MS Project, MS Visio, Word, MS Outlook, PowerPoint, SharePoint, JIRA,CHOICE.

TECHNICAL SKILLS

Business Analysis tools used: MS Visio, MS Project, Enterprise Architect, Axure RP Pro.

Bug tracking & testing tools: TeamTrack, Bugzilla, HP Quality Center, HP ALM, Steller, Clear Quest, JIRA, and TFS

Methodologies: RUP, Agile Scrum, Project Planning, Software Development Life Cycle (SDLC).

Database tools used: Oracle, SQL Server, MS Access

Operating Systems: Windows, UNIX, Linux

Environment: Java Script, C#, ASP.net, C++, Java, XML, HTML, JavaScript

PROFESSIONAL EXPERIENCE

Confidential, NY

Business Analyst/Test Analyst

Responsibilities:

• Created UAT test plan and test summary
• Responsible for data readiness. Extracted data from WeCARE Production Mainframe for UAT Testing.
• Conducted bug triage meeting to analyze each defect to see whether right priority and severity are assigned to it, and re-arrange the priorities if needed.
• Tracked and managed defects along with analyzing data and provided reports.
• Conducted end-to-end integration testing and assured software delivered met requirements and expectations.
• Creating bi-weekly report to send to the Vendors.
• Involved in post-production support.
• Troubleshooting production problems related to the software application deployed.

Environment: MS Office, SQL, Microsoft SQL Server.

Confidential, ParkAvenue,NY

Business System Analyst

Responsibilities:

• Validated and mapped New RecFin fields with Legacy RecFinfields
• Traced the rules set up in CHOICE Application for RecFinClients.
• Created Product Backlog, Sprint Backlog and managed Userstories.
• Assisted in testing associated Sprint Stories for Acceptance SignOff.
• Created system requirements documents and reviewed with allstakeholders.
• Worked with the tester for demos afterthedeployment.
• Trained new BA’s and QA’s for quick ramp up, created training doc asneeded.
• Participated in sprint planning, daily scrums, testing, retrospectives and sprintreviews.

Environment: JIRA, CHOICE, MS Office, SQL, Microsoft SQL Server

Confidential, MountLaurel, NJ

Business System Analyst

Responsibilities:

• Created business requirements document for all projects including documenting UseCases,
• Current and Future Business Process Flows, Business Context Diagram,etc.
• Created Traceability Matrix to map HLR to DLRa andBUC.
• Coordinated with multiple cross functional teams, line of business (LOB) and other stakeholders to finalize scope, requirements and high-levelsolution.
• Created System requirements and process flow documents, reviewed with allstakeholders.
• Worked closely with vendors to review the requirements and finalize solution. Ensured vendors followed the TD standards with regards to release documentation and userguides.
• Created Business Acceptance Test Strategy and test plan document. Workingwith LOB documented all the test cases and maintained them in QualityCenter.
• Working with various technical teams, LOB and vendors ensured test data for BAT and PAT are available prior to the start of testing.
• Scoped testing effort and provided resources and dates to projectmanager.
• Lead Business Acceptance testing in coordination with line of LOB and various techteams.
• Conducted retrospective sessions and discussed/documented lessonslearned.
• Conducted and lead conference meeting with Vendors and documented meeting minutes with action items.
• Created BAT ClosureReport
• Prioritized the new functionalities and enhancements with the Line of Business to make sure that after the upgrade, LOB shall be able to do what they are doingtoday.
• Involved to listing and prioritizing all the fixes from last upgrade to make sure those are regression tested by theBusiness.
• Involved in Reconciliation of account in XAA billing Application for all data flow from upstream system that processes ACH transactions.

Environment: .NET Framework 4.5.1, Red Hat Enterprise Linux 6.5, Oracle 12c, Windows Server 2012 R2, Google Chrome and IE11, Windows 8, IBM Mainframe

Confidential, NYC, NY

Business Analyst/QA Engineer

Responsibilities:

• Conducted multiple sessions with the user to understand the business requirements. Developed AS-IS and TO-BEprocess.
• Working with the user wrote Business Requirements document and finalized with the user after multiplereview.
• Created user interface navigation flow diagram, wireframes and simulation, SwimLanes
• Organized Business Requirements and user interface mockup review and sign off meeting. Obtained sign-off from all stakeholders.
• Created project with Enterprise Architect7.1.
• Worked with Application lead to create functional requirements document.
• The functional requirements had details of user interface; functionality provided by the application and data input and outputdetails.
• Created process flow diagram and identified searchcriteria.
• Mapped each screen element to database fieldnames.
• Working with Lead Tester created Integration, System and User Acceptance Test plan. Created entrancecriteria.
• Helpedtestteaminintegrationandsystemtesting.Createdtestscriptsandconductedmanualtesting.
• Coordinated UAT with the user and researched opened defects to decide if open defects and really defects or should be opened as changerequests.
• Hands-on experience with Filezilla for SFTP File DropService.
• Created various documents such as Test Strategy, Test plans etc., and reviewed withgroup.
• Involved in data analysis, and datavalidation.
• Created user/training guides for the users of the system. Created Help files and troubleshooting guides.
• Conducted go-no-gosession.
• Coordinated deployment to production from testenvironment.
• Organized support structure, 1st and 2nd level support was outsourced to external vendor. 3rd levelsupport was provided by the application developmentteam.
• Present tables and charts of customer requirements in department meetings to ensure effective communication with customers and execution by theteam.

Environment: ASP.Net, SQL, JIRA,Linux

Confidential, Boston, MA

Business Analyst/QA Analyst

Responsibilities:

• Prepared and maintained MS Project plans for proper tracking of 13-week deployment timeline for conversion.
• Coordinated with Product Development in analyzing client requirements and Service Level Agreements.
• Developed and validated GTM Inbound XML message schema and client data and mapped input XML tags to the output message fields for each client.
• Output trade notification messages are generated from inbound message from client and enriched by static data fromGRS.
• WorkedonIMSApplications:GRS,GTM,Quadrant,RecordKeepingSystem(RKS),Instructetc.
• Identified business rules for each client and documented it. Analyzed and document properties of various financial instruments (Equity Investment like stocksand Fixed Income Investments like bonds, mutual fundsetc.).
• Involved in IMS client meeting to discuss the status of each project and identifying general and client specific issues among various clientteams.
• Prepared Business Requirement Document, Use Cases for IMS sub systems, UML diagrams and reviewed them with the Developers, SQA, Client teams and Deployment to get their sign-offs before deadline.
• Workedwithoffshoredevelopersandtestersinre-creatingtheproductionissuesandprioritizingthem
• Created Release notes to roll out new functionality and enhancements from the test environment to the Productionenvironment
• Reviewed Quadrant Decommissioning documents: Data Mapping, Use Case, Conversionetc.
• Worked as a liaison between the developers and clients in scheduling existing data from Quadrant Application to the current GRS and GTMplatform.
• Worked in designing and formatting Bulk upload templates to automate the manual process of entering data inGRS.
• Analyzed trade data from Investment Managers, checked the data types, mapped data to GTM, GRS database.
• Mapped output message data elements to GRS and GTM database tables. Analyzed output data types, length, occurrences, mapped to logical and physicalmodel.
• Analyzed and reconciled data in production database, checked for exceptions, missing data for trades and updated data using SQL.
• Worked with SQA in preparing test cases, testing calls in returns between GRS and GTM and identifying bugs in the Production environment.
• Responsible for QA project planning, QA resource management and resourceutilization.
• Created application entrance andexit criteria to manage the testingprocess.
• Responsible for coordination and execution of end-to-end testing efforts/activities between multiple development teams, QA teams andusers.
• Wrote User/training guides and troubleshooting guides for the endusers.
• Prepared Agenda and Minutes for the various client calls and assisted in creating change requests to accommodate new requirements.
• Resolved issues with users, brokers and other groups andstakeholders.
• Workedwithuppermanagementincreatingweeklyreportstotrackprogressandidentifytimelags.
• Worked on weekend schedules to facilitate new code roll out after marketclose.
• AnalyzedtheclientrequirementsandprioritizedthemthroughChangeRequestsandCaseTrackers.
• Worked on MT54x SWIFT message mapping to inbound GTM XML message and GRS database fields.

Environment: MS office, XML, SWIFT, SQL

Confidential, Alpharetta, GA

Business Analyst

Responsibilities:

• Conducted multiple sessions with the user to understand the business requirements.
• Working with the user, wrote Business Requirements and functional requirements document and finalized with the user after multiplereview.
• Documented security requirements for SOX compliance to reset application id and password for database access and FTP accounts every 6months.
• Conducted gap analysis to identify gaps in application security logging in order to track access to variousservices.
• Created user interface navigation flow diagram, wireframes andsimulation.
• Organized Business Requirements and user interface mock-up review and sign off meeting. Obtained sign-off from all stakeholders.
• Worked with Application lead to create functional requirements document.
• The functional requirements had details of user interface; functionality provided by the application and data input and outputdetails.
• Created process flow diagram and identified searchcriteria.
• Created Use Case, State Diagram, DataModeling
• Mapped each screen element to database fieldnames.