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Project Manager Resume

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Tempe, AZ

SUMMARY:

  • Information technology professional with over 15 years experience possessing the unique combination of; extensive technical, leadership, budget authority and business experience. I am looking for new opportunities to provide significant value to my employer, their customers and company shareholders.

TECHNICAL SKILLS:

SOFTWARE: WebSphere / Java MQ Microsoft .NET C# Windows & DOS BEA WebLogic Linux Oracle Microsoft SQL server Motif & Open Look ODBC Sybase SQL Client/Server RDBMS Solaris (2.4 - 2.6) Teamwork AIX (3.2.x & 4.1.x) IMS IBM CISC Workflow tools Novell CNE (3.12) OS/2 IBM C Set compiler VMS & RT-11 RUP & SOA SDLC, ITIL SOAP WSDL XML UML - use cases PROGRAMMING LANGUAGES C/C++ SQL Database languages FORTRAN Java,.Net Java script Assembler on Intel & Motorola microprocessors BASIC HARDWARE/PLATFORMS SUN PC IBM RISC VME DEC, VAX, PDP-11 series Concurrent Routers/Bridges Mainframe LAN/WAN technologies Ethernet Token ring WAN/Frame Relay SAN/NAS technologies Cloud Clustering/High Availability Load balancing

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

  • Project Manager for Technologies & Operations (TOG) projects working with+ the Risk Operations/Fraud Prevention Services and Enterprise Call Center operations. Technology groups include Legal Order Processing, Compliance Tax, Call Center operations and Enterprise Data Management.
  • Projects included software development, infrastructure initiatives and systems migrations managed using TPM practices. The standard Confidential tools were used; CREST, Stamp, Planview, PMUWS, SharePoint under the Project Management (E/TPM) framework and Agile/SCRUM development.

Confidential

Project Manager

Responsibilities:

  • Manage technology projects for the Medicare D business group. Projects are web centric and consist of web sites, web services, middle and database layers including automated code analysis for security vulnerabilities and adversarial testing and remediation. Platforms consist of IIS, Wintel servers and MS SQL. PM tools include Clarity. Methodologies include Agile/SCRUM like to modified waterfall.
  • I have wide ranging responsibilities ranging from traditional project management, future project cost estimates, development management, technology road maps, evaluation and transitioning to cloud architecture and infrastructure management.

Confidential

Project Manager

Responsibilities:

  • Project Manager for Technologies & Operations (TOG) projects working with the Risk Operations/Fraud Prevention Services business group and Enterprise Call Center operations. Technology groups include DAT System, LW System, Call Center groups include Debit Card Operations, Claims and Prevention. Projects managed using PMP/PMI practices Agile/SCRUM methodologies and using CREST, Stamp, Planview, SharePoint under the Enterprise Project Management (EPM) framework. Projects managed relate to bank merger activities including debt card disputes claims processingand new call center scheduling softwarerollout and integration.

Confidential

Technical Project Manager

Responsibilities:

  • I managed several projects (RUP) to enable the business with the following technologies and methodology; Business Activity Monitoring (BAM/BPM), Intelligent Character Recognition (ICR), Optical Character Recognition (OCR), forms separation and IT QA Web Testing Services using Parasoft. SOA experience included establishing governance and integrating new SOA processes into the development environment.
  • I worked closely with business partners, senior management, Project Office, Finance and various internal IT support groups and external consultants including off-shore resources in the execution of projects. I acquired an understanding of how projects are proposed, approved and executed at Schwab. In the course of managing these projects I successfully addressed challenges ranging from technical, resource and vendor related sources. Iterative and Agile development methodologies used. RFP/RFI, Technical Evaluations and Proof of concept projects were used. Projects included working closely with information security due to the nature of data needed for testing.

Confidential

Project Manager

Responsibilities:

  • I performed project management, oversight and technical consulting in the Compliance and Controls organization dealing with SOX (Sarbanes-Oxley) and other internal and external financial, regulatory and security compliance initiatives as applied to technology systems and projects. This position involved overseeing and guiding technology projects (>15 simultaneously) to address security, financial and compliance gaps in existing solutions/systems/applications and drive those projects to completion using a multifaceted approach of technology skills, business acumen, people and communications skills as well as good project management.
  • All internal and external compliance and control goals were either met or in cases exceeded resulting in the highest performance scores possible for 2007. This position was a largely governance and process improvement position. Created and delivered PowerPoint status reports and other types of presentations to both technical and business management at various organizational levels.

Confidential

Project Manager

Responsibilities:

  • As consultant for Spherion working with Philips Semiconductor, my responsibilities included two large technology operations enterprise projects. The first being the pilot and deployment of a global enterprise monitoring system across 155 countries - 50M budget and greater than 50 team members a virtual and matrix environment. The second project involved the highly integrated IT operations infrastructure that needed to be separated when Philips Semiconductor division was sold and is now doing business as Confidential .
  • Every service supplied by Philips IT had to be either recreated or redesigned as Confidential become fully separated from the corporate parent company (45M budget). Both projects were highly complex, multinational IT operations projects. I performed the role of project manager however these projects required a depth and breathe of IT experience spanning all IT operations and support in conjunction with project management skills using ITIL/Prince2 methodology and RACI charts.

Confidential, Tempe, AZ

Technology Manager III (Director)

Responsibilities:

  • Managed a web based payment processing product available for the banks internal divisions and commercial accounts. Lead a staff of 45 a virtual and matrix environment with budgetary and project management responsibilities. Staff included full time employees, contract staff and off-shore resources.
  • I successfully, transitioned the product from beta product to a mature stable platform for the Bank. Architecturally the system was based on Open Framework or SOA. Growth rate for his product was 40% annually processing transactions totaling over 100M monthly. Iterative and Agile development methodologies used. Stamp and PlanView used.

Confidential, Mesa, AZ

Manager/Leader of Software Engineering

Responsibilities:

  • Reporting to the Executive Vice President of Engineering I managed 13 direct reports. My projects include; Windows based high resolution GIS helicopter (Apache) system applications, embedded systems programming, instrumentation, software testing and field support operations
  • I manage project: status reporting, schedule, scope, resources, risk mitigation and application testing for multiple projects simultaneously. Developed and implemented a business model specific software engineering methodology for the company blending industry and military standards. Iterative and Agile development methodologies used.

Confidential, Phoenix, AZ

Director, Application Development

Responsibilities:

  • My group included 25+ people in a virtual and matrix environment located globally including local, remote (US and offshore) and home based, contract workers and vendor managed resources. As Director I was in charge of the hiring, performance reviews, HR issues, compensation decisions, team building, conflict resolution,, readiness assessment, employee goal setting and planning for my direct reports. My department had an annual budget of 3MM within my larger organizational budget of 15MM. Responsibilities included; management of schedule, scope and budget for multiple simultaneous projects.
  • Project types included: N-tiered architecture, cross platform/project systems, user interfaces, middleware and backend systems. My department consistently exceeded our 4 to 1 return on investment budgetary goal. I was one of the first Directors to actively pursue Outsource Management . I selected venders, negotiated statements of work, established funding and managed projects with our vendors. My department was able to reduce software development expenses by 15%, complete more projects, and better utilize existing staff as content experts and architects.
  • My group was one of the first to make use of the following technologies; platform independent message queuing (MQ), XML, Java, UML, workflow engines, SOA, reusable software components and formal configuration management processes and procedures. Project management methodologies included PMP/PMI, AEPM and Six Sigma tools such as DMADV, Defect measurement, Process Mapping, Root Cause Analysis etc. Waterfall and Iterative development methodologies used. Worked closely with information security to revise security policies where necessary to support new systems/applications and customers.

Confidential, Phoenix, AZ

Lead Software Engineer

Responsibilities:

  • I was selected acting Director of Technologies in 3rd Qtr ‘97’and I officially accepted the position 1st Qtr ‘98. Other s are listed in previous position.

Confidential

Systems Architect, Sybase DBA and Systems Engineer

Responsibilities:

  • Leadership position in systems architecture, database design and project management.
  • My fist project reduced the time necessary to process new applications by 600% while improving accuracy from 85% to over 98%, and reduced the cost of processing new applications. This project transformed an entire segment of business operation processes resulting in over 50MM savings.
  • Standards and procedures author.

Confidential, Scottsdale, AZ

Systems Administrator/Software Engineer

Responsibilities:

  • Sybase DBA, UNIX & Novell System Administration.
  • Application programming under UNIX (with motif) and DOS.
  • High-level security clearance was necessary for this position.

Confidential, Chandler, AZ

Senior Software Engineer

Responsibilities:

  • Responsible for application development/launch control systems and telemetry using C, C++, and other languages including real-time software design with DOD-2167A design and documentation process.
  • Used a variety of operating systems and programming environments (including mini, microcomputers, LAN based client/server data processing, CASE tools and telemetry). Worked independently and in small programming teams using a formal structured approach and I’ve also worked independently to create applications and/or utilities.

Confidential, Phoenix, Arizona

Director of Engineering

Responsibilities:

  • Database (RDBMS & SQL) and “C/C++” applications design/maintenance/modification.
  • Administered and configured Novell LAN systems.
  • Designed, coded, tested and marketed a billing program for the telecommunications industry.
  • Designed and managed computer systems for small business clients.

Confidential, Scottsdale, Arizona

Chief engineer of hardware, software design and testing.

Responsibilities:

  • Telecommunications applications interfaced to Bell Central offices through trunk lines and/or central office emulation equipment
  • Advanced customer support, consultation and troubleshooting customer systems.
  • Developed BASIC and Assembly language (Intel microprocessors) applications.
  • Designed, programmed, integrated and supported a line concentrator system that became a new company product.

Confidential, Scottsdale, Arizona

Instrumentation Engineer

Responsibilities:

  • I work with a team of engineers to design and program custom semiconductor testing equipment at part of the instrumentation department.

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