SUMMARY

• 16+ years of practical experience using Enterprise Content management, Databases, J2EE and over 16 years in consulting roles.
• Six Sigma Certified Information Technology professional with over 16 years of experience with emphasis on Enterprise Content management and Business Process Management.
• Excellent analytical and problem solving skills; rapid adaptation to the new environments and technologies.
• Accustomed to high profile, business critical implementations and on - site customer interactions.
• Extensive experience designing and implementing large-scale enterprise ECM solutions.
• Strong software engineering background and knowledge of software methodologies (SDLC, RUP, XP, SCRUM); object oriented analysis and design (OOAD); database design; client-server and multi-tier architectures, distributed and web application design and development.
• Industry experience includes banking/financial sector, insurance, government, IT, and energy sectors.

PROFESSIONAL EXPERIENCE

Confidential, Chicago

Project manager /Business Analyst

Responsibilities:

• Currently managing a team of Tekla (3D) developers for Reyami Engineering Company’s US projects.
• Act as liaison between Onsite fabricators and India Detailing team.
• Lead multiple projects with multiple clients across the US, Mexico, Canada and Panama.
• Create Workflow process for document management using SharePoint, design and detailing documents, to and from various clients.
• Identified the document management roles, usage, organization structure, Workflow process and document lifecycle.
• Directly oversaw six-sigma implementation for the offshore team to reduce errors and was able to bring down the rework by 80%.
• Facilitated Joint Application Design (JAD) sessions and led numerous low level technical design discussions
• Managed a team of forty people and conducted biweekly status review sessions to update the senior management about the progress.
• Created the project require project artifacts like Use Cases, High Level Design, Impact analysis and templates for change requests.

Confidential, Northbrook, IL

Project Manager /Content Strategist-Information Architect

Responsibilities:

• The project involved migration of content from existing system to the new proposed system.
• Managed the implementation partner team and interfaced with Confidential management team
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives
• Met goal of addressing and resolving issues within 24 hours
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Coordinate and manage code releases and shared systems with other IT groups
• Communicate with other management, engineers, product managers and support specialists on product issues
• Created content audit/catalogue documentation for the existing site to determine the scope of work
• GAP analysis document created to identify the content creation and publishing process gaps in the existing set-up.
• Proposed the content standardization template based on the content audit findings, the standardization template is used as a guide by the content authors to create new content in the system.
• Identified the user roles for content entry and review process. Along with user roles, content security model created to restrict access to content by different user roles.
• Create the content publishing strategy based on the user profiles of the ARS business rules
• Mapped digital assets (like images, videos, presentations etc.) storage in CMS system and on the web site.
• Identified content map for the new system, created wire-frames and initial mockups for the business feedback. e.g. navigation structure, content structure and web site out line.
• Lead development team to build Content management system, DB and front-end application.
• Responsible for working with business side clients to develop business and functional requirements documents.
• Created Scope, Business Requirements, Test Strategy and UAT test case documents for the project.
• Designed the CMS system, detailed the architecture for Database and functional design for J2EE.
• Managed the project resources, client interaction and knowledge transfer activities. The project status was reported to the higher management during weekly status calls.
• Identified cross-program dependencies and coordinated technical efforts between 10+ functional teams
• Involved in hiring, training and mentoring resources for the project on behalf of the contracting company.
• Create the CMS Infrastructure in TeamSite (Branching and content structure)
• Defined Workflows and Coding for the same
• Content Entry Templates Definition and Coding for complex validation rules
• SharePoint was used for managing the project documents.
• Created the project require project artifacts like Use Cases, High Level Design, Impact analysis and templates for change requests.

Confidential, Chicago, IL

Senior Consultant/Business Analyst

Responsibilities:

• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic EDM business initiatives
• Build credibility, establish rapport, and maintain communication with stakeholders Confidential multiple levels, including those external to the organization like NFS and AML services.
• Work with business team in defining the scope, project phases and team structure.
• Develop Scope, High Level Business Requirements, Detailed Business Requirements
• Provided guidance for documents for Architectural Recommendations.
• Define and initiate projects, manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Technical involvement: defining MetaData structure Email Archival, Workflow and Email notification of actors for new Account Applications, Field organization and validation routines for application form, User Roles and segregation of duties within FileNet P8 - IBM content collector and eDiscovery Manager, Reports structure and process for emails archival process, Monitoring and Alert options for system outage scenarios .
• Artifacts created: Scope definition, High Level Business Requirements, Detailed Business Requirements, Testing strategy, Test Plan, SIT scripts(Scenario Listing), UI specification, Test Summary Document, Sign Off Tracking Documents Confidential various stages.
• Coach, mentor and lead personnel within a technical team environment.
• Present periodic Dashboard reports/status on the current program, future opportunities and client issues.
• Co-ordinate users demos and help the business in defining User Acceptance Test criteria.

Confidential, Hoffman Estates, IL

Project Manager/Product Manager

Responsibilities:

• Designed and Managed the SharePoint site for SearsOutlet.
• Successfully delivered Digital Business Card project for store associates to interact with customers and they are increasing the sales, involved all phases of project from requirements to coordinating User Acceptance Testing.
• Managed and Documented PayPal integration project from end-to-end. Work involved creating project documents for internal approval, identifying the stakeholders, working with PayPal and coordinating the return process with point of sale team.
• Developed and maintained a backlog of product features and functionality
• Recognized gap in existing delivery process and created a new project to resolve the existing issues. Performed end-to-end web product development - spanning product management, design, and engineering activities - for portions of its platform entirely in India and co-coordinating UAT with third party logistics providers, stores and 10 teams within Confidential group
• Managed Store to Home portal for Outlet Store associates to order an item from another outlet store to customers home and there by earning, commission on the sale.
• Wrote acceptance criteria’s to help QA testing and worked with User experience teams to create wireframes of desired functionality
• Provided demos to end users/consumers on commencement of every sprint.
• Managed full project life cycle of small/medium initiatives to improve the Checkout process, Rewards points allocation, Special promotions, adding Gift Cards, Coupons functionality, UI changes, Reporting and Mobile site
• Identifying the projects/tasks as Agile and Waterfall Projects. Projects that need interactions with other business units uses Waterfall model and projects that are internal to the business units uses Agile methodology.
• Integrating Akamai, Solar Search, Bloom Reach for SEO optimization, Omniture for reporting and Mobile Site integration
• Worked with business team in defining the return/refund process for each of merchandise, the process was detailed out for each step of the order fulfillment process.
• Defining the solution and managing the work for Abandoned Cart Emails, Promotion Emails, Post purchase promotion email and integrating with machine learning systems for product recommendation in the email. Defined the rules for recommendation for each email types.

Confidential

ECM-Project Lead

Responsibilities:

• Provided architecture and infrastructure recommendations on various ECM implementations. This included coordinating with the other development teams to integrate ECM into their initiatives.
• Identified the user base before committing on a project. ROI was calculated Confidential the functional level as the resources where pricey and time was limited.
• Met with decision-makers, systems owners, and end users to define system and operations requirements.
• Responsible for project estimation for the ECM Enhancement portion of online banking.
• Documented the operational flow for multiple business areas and processes (Defined the work flows to publish the content to production after necessary business approvals in Interwoven /Autonomy ECM suite)
• Utilized standard processes, design and testing tools throughout project development life cycle.
• Coding for WorkFlows and Site publisher components and defined Metadata structure for the content.
• Worked with UI team for interface redesign.
• Created Wiki Pages/ Document libraries Using SharePoint.

Confidential

ECM-Project Lead

Responsibilities:

• Facilitated meetings with the appropriate subject matter experts to receive specifics on requirements.
• Created the content migration strategy for Confidential Office.
• Involved in the design and development of Content management solution using Site Publisher tool from Interwoven/Autonomy.
• Developed new Work flow process for deployment scheduling in the Content management system.
• Designed a system to generate the XML needed for flash components that are used in the site.
• Internally drove adoption of design-driven iterative software development process, resulting in improved UI/UE consistency, more efficient engineering, and higher product quality.
• Created Test strategy and Test plans after SRS (Software Requirements Specification), reviewed with business.

Confidential

Web Site Migration Project Lead

Responsibilities:

• Documented the existing Content management process and identified the areas for improvement.
• Developed new Workflow for content publishing taking into account Bank’s security policy.
• New process for managing the digital assets and tagging them for internal search and for
• Developed and reviewed Business Requirement Documents (BRDs).
• Developed Taxonomies for Metatagger to use from published financial taxonomies.
• Performed analysis to determine and verify business requirements and functional design.
• Involved in the design and development of Content management system using interwoven/Autonomy Content management tool.
• Created Document management framework using TeamSite for research team to create and publish finance related files. Created WorkFlows for document publishing.
• Developed Taxonomies for managing the published content.
• Estimated project time on tasks, schedule and costs, measuring and monitoring results to deliverable, risk and issue identification, change management and provided training as well as documentation for end users.
• Conducted meetings with third party resource providers, understood data capture and business processes, disaster recovery planning and implementation, oversaw design and database modeling teams, change management, reported progress to clients, and resolved issues to complete project on-time and on-budget.

Confidential

Enterprise Content management Consultant

Responsibilities:

• Coordinated efforts with the projects' clients and UI technical team members to identify scope for the proof of concept.
• Responsible for project estimation for the Content management portion of the project.
• Designed and implemented the proof of concept for the NYC OFT site.
• Created a proof of concept for the redesign of the New York state office of technology’s website and Content management process.
• Developed, led and executed implementation plans for the project.
• Provided evaluation and acquired vendor-training program for ongoing client use.

Confidential

ECM Consultant

Responsibilities:

• Developed the process for synchronizing content repositories in Interwoven/Autonomy Content management tool.
• Defined the Workflow process to publish the content on to production server. The involved identifying the authoring and approval process
• Met aggressive deadlines for simultaneous projects in fast paced “Agile” and “Lean” environments
• Analyzed and documented existing code and processes for enhancement projects
• Created flowcharts for existing and conceptual applications.
• Worked on CapitalOne.com online banking portal for various enhancement projects.
• Communicated with diverse people from multiple lines of business to complete assigned tasks/projects
• Gathered and documented business requirements and created plans for technical team.
• Involved in transforming requirements into stories and prioritizing them for the technical team to fix or create.
• Assisted scrum master in sprint planning with project inputs like the priority chart, backlog chart, and burn down chart and risk mitigation.
• Conducted post sprint review with clients and teams (development and QA) in identifying the areas for improvement for the next sprint.

Confidential

Technical Architect / Offshore coordinator

Responsibilities:

• Provided architecture and infrastructure recommendations on various ECM implementations. This included coordinating with the Websphere development teams to integrate ECM (TeamSite) into their initiatives.
• Defined and documented high-level business requirements and facilitate generation of the Blue Print Document.
• Built a strategy and prototype around integrating Front End applications and TeamSite Content management system.
• Worked with FileNet team in defining/implementing document management process for project artifacts.
• Worked with Offshore Team providing in-house guidelines on implementation strategies.
• Responsible for design, development and implementation of new ECM initiatives based on business requirements.
• Created flow diagrams, structure charts, and other types of system or process representations.
• As appropriate, utilized design tools to create mock screens and prototypes.
• Assisted Project Manager with the project plan.
• Utilized standard processes, design and testing tools throughout project development life cycle-IUML & RUP.
• Ensured deliverables are being met on a timely basis.
• Ensured the DB correctness using SQL queries and Stored Procedures on Oracle DB.
• Gathered and documented business requirements for the client side and estimated with team and allocated the work to offshore onshore model.