SUMMARY

• Over Eight (8) years of experience in IT Industry as Business Analyst with Project management strong understanding of the Organizational Framework, GAP Analysis and plan and monitor effective approach to build/buy solutions to the business problems/needs/opportunities.
• Result driven business professional with excellent client and operations management skills, including managing multiple business units, understanding team dynamics, decision - making and building client relationships.
• Proficient in all phases of Software Development Life Cycle (SDLC) and experienced in applying software engineering methods such asWaterfall, Risk Analysis, Inventory,Rational Unified Process (RUP)andAGILEin business analysis. Solutions-focused, team oriented with background in Business Analysis, Project Management.
• Expertise in writing Business Requirement Document (BRD) and Functional Requirement Document (FRD).
• Excellent understanding on Inventory, Point of Sales (POS), Change Management and Order Management System (OMS), Bill of Materials (BOM).
• Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.
• Have extensive knowledge in Reporting, Data Analysis, Data flow and Object modeling, case analysis and functional decomposition analysis.
• Expertise in XML, SQL and working with Service Oriented Architecture (SOA).Extensive knowledge of Object Oriented Analysis, EDI Data Mapping, Design (OOAD)using UML, SDLC, Agile, Scrum, RUP, Rational, Requisite Pro, Rational Clear Case, Ms Office Suite, Ms Project (for Project Plan), and MS Visio
• Thorough knowledge in UML Modeling, including Activity Diagram, Sequence Diagram, Use Cases, State Chart Diagram, Deployment Diagram, Class Diagram, and Component Diagram, drawing Business Process Diagram, Workflow Diagram, Swim Lanes using Visio. Good understanding of Data warehousing.
• Proficient in performing Financial Statement Analysis, Financial Reporting, Reconciliation, Budget-Expense Analysis, Financial Projections and Variance Analysis.
• Skilled in leading teams of diverse backgrounds to make sound business decisions based on analyses of short and long term business needs. Business systems and process to internal customers
• Clarify client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
• Collaborated with third-party technology distributors to facilitate communication for successful project completion.

TECHNICAL SKILLS

Tools: MS Office Suite (PowerPoint, Word, Excel, Access, and MS Outlook, MS Project), Crystal Reports, RUP, Data Analysis, Waterfall, EDI Data mapping,Rational Rose .Rational Requisite Pro.Rational Clear Quest, Agile, Six Sigma, Lotus Notes, MS Visio

Testing Tools: Quality Center and QTP, Mantis bugtracker, Fiddler Web Debugger, Process Tracking Application (PTA)

Databases: MS Access, MS SQL Server 2003, Oracle R12, Oracle (8i/9i/10g), SQL Server.

Methodologies: Lean, Waterfall, Prototype Model, Rational Unified Process (RUP), Rapid Application Development (RAD),KYC,AML, UML diagrams and Agile - SCRUM, SDLC

EPR Systems: SAP, RAMCO, BAAN, CRM, (Sales Force)

PROFESSIONAL EXPERIENCE

Confidential - Atlanta, GA

Sr. Business Analyst

Responsibilities:

• Worked closely with business units to develop a Business Requirement Document (BRD)
• Involved in all phases of the Software Development Life Cycle (SDLC) and acted as the main liaison between corporate business managers and IT division.
• This project involved supporting customers for Baan 5.0b and Baan 5.0c Products through defect solving and handling Enhancements. The technologies employed during this project included Baan Tools, Scopus (Defect Tracking System).
• Conducted and facilitated workshops and requirement elicitation sessions with both the client as well as the IT team
• Gathered business Requirements from users to design process automation
• Interacted with the “Users” by interviewing them, by preparing questionnaire and getting feedback.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Worked with the test team to develop system integration test scripts and ensure that the testing is done according to a phased plan.
• Interacted with client user teams at various associate levels to analyze current processes and to design business processes utilizing UML as well as documented process flow diagrams utilizing Visio.
• Responsible in identifying, assess, and document business requirements. Recommending business priorities, and advising business on options, risks, and costs.
• Conducted research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.
• Utilized Agile by working with the technical team and product owner to break down user story complexity, prioritize, get level of effort estimates, create the project plan, baseline and update the plan through life cycle.
• Emphasized on face-to-face communication (Agile) over written documents when the team is all in the same location.
• Forecasted business costs and documented present scenario budgets for client.
• Brainstormed possible risk scenarios, thus formulating and implementing ad-hoc solutions to stay within project budget.
• Worked closely with the project manager and the management team to understand business requirements and thus bridge the gap between present applications and applications that would be developed and implemented.
• Carried out testing and defect tracking using Quality Center for CC&B application.
• Analyzed the impact of proposed solution across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews.
• Assisted the quality management team to ensure that requirements documentation can be easily translated into test plans, and ensure that the proper testing plans have been completed.

Environment: MS Office (Visio, Excel, Word), MS Project, UML, and HP Quality Center,Baan, QA, Agile

Confidential - Houston, TX

Sr. Business System Analyst

Responsibilities:

• Acted as a liaison between the business owners, users and the development team for implementing the new Point of Sale (POS) System information system with database. sConducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Involved in requirement gathering using Rational Requisite Pro, which included interviews, brainstorms and meetings with stakeholders.
• Identified the current business process, documented the work flow and improved the efficiency of the current business process.
• Extensively involved in all the waves to make sure that documented functional requirements are met.
• Identified and created all necessary Business Use Cases from requirements, created UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, and Class Diagrams using Microsoft Visio.
• Involved in the creation and maintenance of the Workflow plans and artifacts for all the waves
• Implemented an integrated RUP solution with complete line of traceability for all the artifacts of web development projects.
• Worked on Bonds and Bond Trading Cycle, Bond Pricing, Sales and Marketing, and Performance measurement.
• Involved as a SME in the decision making regarding the securities and derivatives products.
• Maintained and kept track of stakeholders’ requests for enhancements and changes using Rational Clear Quest.
• Expertise in Performance Management, Asset Management, Credit Management, Client reporting and implementing its benefits.
• Understood the business logic, User Requirements and test-objectives to develop test plans, test cases, and test case execution using Test Director.
• Tested the application manually by executing Test Cases prior to Automation.
• Involved in automating test cases using SAP Testing, HPQC, QA, QTP and Load Runner.
• Performed all kinds of testing including regression, system, integration, end to end, smoke, functional, back end and front end testing.
• Participated in Bug-Review meetings with software developers, QA engineers, managers and suggested enhancements to the existed application from business perspectives, provided solutions to existing bugs.
• Conducted UAT (User Acceptance Testing) to make sure that all the user requirements are catered by the application.
• Involved in preparing a simple and detailed User manual for the application, for an intended user.
• Used Microsoft Project to manage schedules, deadlines, resources and collaboration on the project.

Environment: RUP, Erwin, Microsoft Office suites (Word, PowerPoint, Access, Excel, Outlook, Project, Visio), Test Director (v8.2 & v9.2), HTML, SAP, Testing, QA, Baan, EDI data Mapping, QTP, Informatics, Dreamweaver, Java, Oracle R12, Oracle 10g, SQL Server Reporting Services, Cognos.

Confidential - Cleveland, OH

Business Analyst

Responsibilities:

• Gathered requirements from Business Owners, stakeholders, Data Governance Team and the subject matter experts through meetings to understand needs of the system.
• Involved in developing existing data mapping by which each department can get accurate data from data base.
• Involved in data analysis and data mapping activities creating ER diagrams and data flow diagrams for data model links as a part of data base management (DBM).
• Prepared product backlog working with product owner and other SME.
• Involved in collecting the MDM data to prepare the mappings documents.
• Analysis of functional and non-functional categorized data elements for data profiling and mapping from source to target data environment. Developed working documents to support findings and assign specific tasks
• Worked with data investigation, discovery and mapping tools to scan every single data record from many sources. Analyzed data mapping requirement specifications interacting with client, developers and QA team.
• Prioritize user stories and assigned to different sprints. Hosted daily scrum meetings and managed task board with user stories and board.
• Prepared and tracked burn down charts and velocity charts for timely delivery of projects.
• Prepared software requirement specifications (SRS), Business Requirement documents (BRD), Use cases, functional requirement document (FRD) & Traceability matrix (RTM)
• Prepared manuals, schedules, plan, test plan and scripts for UAT.
• Gathered end users’ or customers’ feedback according to the system and conducted retrospective meeting for continuous improvement if needed according to end users or customers.
• Provided guidance and direction to the development team in preparing wire frames for validating designs by the stakeholders.
• Identified various external and internal sources of Master Data
• Worked on the complete ETL (Extract Transform Load) cycle for the master data
• Created a comprehensive list of data elements along with the Relationships and Interactions, Data Flow, and the current process of data update
• Transformed and prepared the existing data to fit the new Data Model
• Developed and maintained the Requirement Traceability Matrix (RTM) for the project deliverables using Rational Requirements Composer.

Environment: Agile (Scrum), MS Office Suits, MS Visio, MS SQL Server, MS Share Point, Rational Rose, Rational Clear Quest, Rational Requisite Pro, Rational Clear Case, SSIS, HPQC.

Confidential

Business Analyst

Responsibilities:

• Worked closely with the Business owners to gather their financial needs
• Organize information and develop business cases offering recommendations to clients
• Facilitate and gather requirements and create Use Cases by extensive requirement gathering sessions and JAD sessions
• Extensive knowledge in Oracle ERP Application modules such as BOM, Inventory, Order Management, Quoting
• Strong in object oriented design and development - Java, JSPs, Servlets.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) and Zachman framework to strategize the implementation of Rational Unified Process efforts in different iterations and phases of the Software Development Life Cycle
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT)
• Worked in SQL and Oracle dealing with extraction, analysis and processing of SQL Queries
• Created Use Case specifications, Business Flow diagrams, Activity/state diagram and Sequence diagram using Rational Rose, so the developers and other stakeholders can understand the business process according to their perspective with possible alternate scenarios
• Facilitated the overall management of the projects including risk analysis and mitigation, status reports, client presentations, defining milestone deliverables and establishing critical success factors

Environment: Oracle, Rational Rose, RequisitePro, Rational Clear Case, Feasibility Analysis, Risk Analysis and Gap Analysis, RUP, UML, SQL, MS-Office, MS Project, MS Visio

Confidential

Business Analyst/Requirements Analyst

Responsibilities:

• Reviewed/Modified System Requirements and Specifications using Business Requirement Document (BRD) for project.
• Designed Test Plan, Test Script, Test cases in Quality Center.
• Created Exception handlers and user-defined functions involved in regression testing, unit testing and system testing.
• Liaised with different functional units for detail analysis sessions to deduce and accomplish action plans, meeting deadlines and standards.
• Assigned and reported business requirements using the SDLC methodology from the business team.
• Organized meeting with business users to prepare and update business process requirements and system requirements.
• Composed test cases and scripts.
• Ensured all artifacts were in accordance with the corporate SDLC policies and guidelines.
• Prioritized outstanding defects and system problems, ensuring that accuracy and deadlines were met.
• Engaged GAP analysis of business rules, business and system process flows, user administration and requirements.
• Created use cases, work flow, screen mock-ups and conversion requirements.
• Enhanced tests with programming by adding methods, conditional statements, and comments to the test and by sending messages to the test results.

Environment: Java, RUP, UML, SAP, Rational Requisite Pro, Rational Rose, Rational ClearQuest, MS Visio.

Confidential

Business Analyst

Responsibilities:

• Interacted with business users and understood their business processes and current IT systems
• Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) documents for application development
• Partnered with and engaged the project delivery team to ensure a strong architecture design and understanding of the business vision, scope and business requirements
• Prototyped the application, providing screen shots and creating wireframes for better visualization.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Created and managed project templates, use case templates, requirement types and traceability matrix in Requisite Pro.
• Conducted iterations and communicated results and milestone s to the stakeholders while keeping the developers closely updated on all documented refinements.
• Used RAD (Rapid application Development) Process to speed up the development process.
• Analyzed system requirements and developed detailed UAT, test plans, test cases, test input data and test procedures using Test Manager.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the specifications for the product

Environment: UML, RUP/Rational Rose/Rational Requisite Pro, Test Director, MS Project/MS Access, Windows NT, HTML, J2EE, Visual Basic