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Office Business Systems Manager Resume

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Houston, TexaS

SUMMARY:

  • I am an IT professional with over 20 years of experience in which I spent 15 years working on various PeopleSoft ERP implementation, integration, and upgrade projects. I have a solid blend of PeopleSoft technical and functional product knowledge.
  • My strength lies in my project management expertise. I am very knowledgeable on project methodologies and PMO practices. Some of the roles that I’ve assumed on my previous projects include developer, functional lead, and integration lead.
  • My project management roles include technical manager, integration manager, senior project manager, and project director. I am looking for challenging opportunities where I can leverage my business analyst, systems analyst, PeopleSoft ERP, and project management skills to contribute to the success of projects and support initiatives.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, Texas

Office Business Systems Manager

Responsibilities:

  • PeopleSoft Financials 9.0 (eProcurement, Purchasing, Accounts Payable, Asset Management, Inventory, Cost Management, Contracts, Billing, Accounts Receivable, Project Costing, General Ledger, Expenses modules)
  • Siebel CRM 8.1.1 (Services & Sales)
  • Hyperion Enterprise Planning
  • OBIEE
  • Tableau 8.0
  • Telemate/Softex/PortaOne
  • Managed BackOffice employees (career development,, performance reviews, mentoring/developing, approving expenses) as well as Harris CapRock contractors.
  • Worked with business owners with to create Project Requests for system changes and getting them presented and approved.
  • Provided support.
  • Provided business process support.
  • Provided integration support across BackOffice applications.
  • Developed functional requirement documents.
  • Facilitated UAT testing and provided defect management support.
  • Provided Remedy Help Desk & PeopleSoft SAR ticket support on production support issues and enhancement requests.
  • Provided monthly financial close support.
  • Provided financial reporting support.
  • Provided security administration support.
  • Provided project management support on capital and OM support projects.

Confidential, Houston, Texas

PeopleSoft Projects & Production Support

Responsibilities:

  • Participated in design and CRP (conference room pilot) sessions on Phase II implementation.
  • Reviewed all project deliverables on Phase II implementation (functional/technical design documents, conversion strategy, environment strategy, security strategy, interface strategy, testing strategy, test plan, test scripts, configuration guides, etc).
  • Participated in all phases of Phase II implementation (planning, design, build, testing,, deploy).
  • Provided security administration on Phase II implementation.
  • Created functional design documents for change requests.
  • Resolved support tickets.
  • Assisted in users.
  • Provided reporting support to users.
  • Managed support projects (security re - engineering, workflow enhancement, combo edit enhancement, etc).
  • Provided security administration and audit support.
  • Provided Phase II Optimization team with Phase I process improvement scope.
  • Assisted Phase II Optimization team with identifying Phase I customizations to carry forward to Phase II.

Confidential, McLean, Virginia

PeopleSoft System Architect

Responsibilities:

  • Managed Financials functional team.
  • Contributed to PMO deliverables.
  • Lead security design effort.
  • Assisted with workflow design across business streams.
  • Assisted with conversion and interface design across business streams.
  • Support resource for ESA (Grants Management) which involves working with the following modules: Grants, Contracts, Project Costing, Accounts Receivable, Billing, Accounts Payable, Purchasing, and General Ledger.
  • Support resource for PTP (Procure To Pay) which involves working with eProcurement, Purchasing, Supplier Contracts, Accounts Payable.

Confidential, Houston, Texas

PeopleSoft Financial and SCM Consultant

Responsibilities:

  • Reviewed Grants Management configuration guides and design books documentation.
  • Applied functional configuration for the Grants Management business process area (modules - Grants, Project Costing, Accounts Receivable, Billing, Contracts).
  • Updated testing documentation.

Confidential, Houston, Texas

PeopleSoft Financial and SCM Consultant

Responsibilities:

  • Applied functional configuration.
  • Developed functional requirements documents.
  • Developed testing documents, conducted unit testing, and provided QA testing support.
  • Developed component interfaces and SQL scripts to load data.
  • Defined security configuration requirements.
  • Developed go-live deployment checklist documents.

Confidential, Houston, Texas

PeopleSoft Financial and SCM Consultant

Responsibilities:

  • Applied functional configuration.
  • Responsible for project costing conversions .
  • Developed functional requirements and technical specification documents.
  • Provided functional testing support.
  • Provided reporting support.
  • Coordinated batch schedule effort.
  • Provided technical security support - created CI’s and scripts to load security.
  • Developed technical deliverables on PeopleSoft Financials/SCM 9.0 project.

Confidential, Houston, Texas

IT Consultant

Responsibilities:

  • Developed proposal document for a Financial/Supply Chain application architecture assessment.
  • Presented proposal to Confidential & Confidential client.

Confidential, Houston, Texas

Finance/Supply Chain IT Manager

Responsibilities:

  • Managed a number of employees (career development,, performance reviews, mentoring/developing, approving expenses) as well as consultants/contractors.
  • Conducted technical interviews during recruiting process for the IT organization.
  • Participated in resource planning across G&A and capital projects.
  • Developed management organization objectives for Corporate IT organization.
  • Worked with business owners with to create Project Requests and getting them presented and approved by PMO.
  • Developed functional requirement documents.
  • Provided unit testing support.
  • CA (Help Desk) ticket management and SLA reporting.
  • Monthly financial close support.
  • Production batch schedule jobs support.
  • Query/Reporting/Interfaces/Online & Batch development support.
  • Created change control documentation and presented it to Change Control Committee.
  • Project Plan development and maintenance.
  • Project status reporting (core team, executive leadership/project sponsors).
  • Facilitated fit gap sessions.
  • Coordinated Business Transaction (assumptions, business rules, process flows) documentation development.
  • Developed testing,, batch schedule, and security strategy.
  • Facilitated testing documentation development (scenarios/scripts).
  • Issues management during testing cycles. Triage/assignment of issues between Functional and Technical teams.
  • Developed template to use for identifying queries/reports/security/batch schedule to migrate to 9.0.
  • Worked with Technical and DBA teams to tune reports & processes.
  • Retrofitted functional requirement documents with required 9.0 changes. Work with Technical team to create Technical Specifications.
  • Coordinated integration/interface activities with external team members which include HCHD vendors and non-PeopleSoft applications.
  • Developed production cutover plan to use for test moves to production and also go-live cutover.

Confidential, Houston, Texas

Senior Project Manager

Responsibilities:

  • GHX/PeopleSoft EDI Integration (Accounts Payable, Purchasing)
  • PCI Compliance
  • Treasury Mellon Bank Transition
  • Facilities Management Tririga Implementation
  • Pitney Bowes Desktop Express Implementation
  • Department Website Implementation
  • Cancer Radiothon
  • Project Management Methodologies/Checklist/Business Process Flow
  • Eclipsys Remote Hosting
  • Responsible for working with project requestors to complete project request forms and also with obtaining project approvals and funding approvals.
  • Responsible for managing all phases of project lifecycle from project initiation to project completion.
  • Responsible for SOW development and vendor contract negotiations.
  • Responsible for developing and maintaining integrated project plan.
  • Responsible for status reporting and managing communication plan on projects.
  • Responsible for conducting Executive Steering Committee reviews for Executive Project Sponsors.
  • Responsible for initial project budgeting and also ongoing financial management on projects.
  • Responsible for ensuring projects are completed on time, on budget, and have met all project requirements.
  • Responsible for complying with all PMO PM policies and procedures.

Confidential, Houston, Texas

PeopleSoft Financial and SCM Consultant

Responsibilities:

  • Redesigned the project management community’s accumulative cost reporting to manage budgeted, committed, and actual financials on capital projects.
  • Created functional requirement documents required by IT to build out the required PeopleSoft online and reporting customizations.
  • Worked with technical developers to unit test online and reporting customizations.
  • Created documentation and delivery to Project Management community on new project management reporting business processes and PeopleSoft reporting functionality across FCM modules.

Confidential, Katy, Texas

PeopleSoft Security Consultant

Responsibilities:

  • Responsible for all aspects of security redesign during security re-engineering project (online/batch/reporting/object security).
  • Responsible for all aspects of security configuration during implementation project (online/batch/reporting/object security).

Confidential, Houston, Texas

PeopleSoft Security Consultant

Responsibilities:

  • Responsible for all aspects of security redesign during upgrade project (online/batch/reporting/object security).
  • Responsible for all aspects of security redesign during upgrade project (online/batch/reporting/object security).

Confidential, Richmond, Virginia

PeopleSoft SCM Consultant

Responsibilities:

  • Responsible for implementing PeopleSoft Catalog Management module.
  • Responsible for eProcurement requisition amount approval workflow configuration.
  • Participated in SCM and Financial integration activities.

Confidential, Houston, Texas

PeopleSoft Financial and SCM Consultant

Responsibilities:

  • Participated in business process design sessions.
  • Developed functional requirement documents for conversion and on-line/batch customizations.
  • Developed test scripts for unit, system, and integration testing cycles.
  • Executed test scripts during unit, system, and integration testing cycles.
  • Provided support for Test Director defects during all testing cycles.
  • Worked on Project Costing and Purchasing conversions. Designed PeopleSoft custom application for use in data collection of Project Costing and Purchasing conversion data.
  • Worked with the Procurement, Accounting, Tax, and Corporate groups to obtain item category structure.
  • Developed AP, PO, PC, and AM queries to provide utilization metric numbers from Pilot site go-lives.
  • Participated in business process design sessions.
  • Developed functional requirement documents for interfaces, conversion, on-line/batch customizations, and reporting.
  • Developed test scripts for unit, system, integration, and QA testing cycles.
  • Executed test scripts during unit, system, and integration testing cycles.
  • Worked with the Enterprise Application Integration group to build the eProcurement/Purchasing requisition, purchase order, and receipt integration with COMPASS, a Fleet maintenance system.
  • Worked with the Finance group to build the eProcurement/Purchasing modules integration with the PeopleSoft AP, GL, and AM Financial modules.
  • Created master catalogs, supplier catalogs, supplier maps, map transformation rules, categories, category hierarchy, and catalog items in the Cohera Catalog Management system.
  • Interfaced the Cohera staged item categories, category hierarchy, and supplier catalog items into the PeopleSoft eProcurement and Purchasing modules.
  • Performed Cohera Catalog Management system administrator duties.
  • Provided production support for eProcurement/Purchasing and Cohera.
  • Worked on putting together an eCommerce strategy document.
  • Worked on putting together a Content Management strategy document.

Confidential, Houston, Texas

ERP Enterprise Application Integration Manager

Responsibilities:

  • Managed a number of employees (career development,, performance reviews, mentoring/developing, approving expenses) as well as consultants/contractors.
  • Conducted technical interviews during recruiting process for the IT organization.
  • Developed management organization objectives for Corporate IT organization.
  • Integration team participated in functional fit gap sessions.
  • Integration team ran and analyzed compare reports to differences in PeopleSoft online objects between 7.5 and 8.0 to determine which customizations to carry forward to 8.0.
  • Integration team converted 7.5 security to 8.0 with special considerations to carry forward 7.5 row level security enhancements.
  • Integration team worked on reapplying online (menu/page/record/PeopleCode/security), batch (SQRs - batch loads, interfaces), and reporting (nVision, Crystal, SQR) customizations.
  • Integration team worked on converting all public and private queries.
  • Integration team worked on modifying PeopleSoft delivered conversion scripts.
  • Integration team provided IT troubleshooting support for functional testers on all Financial modules.
  • Integration team implemented business unit (PeopleSoft delivered) and department id (all custom development) row level security on PeopleSoft 7.5 Financials.
  • Integration team applied for all Financial modules row level security enhancements to online/batch/reporting components which included security views, menu/page, query, nVision, %edittable, PeopleCode and SQR customizations.
  • Integration team worked on integrating PeopleSoft eProcurement module with PS Financials modules integration (Purchasing/Accounts Payable/General Ledger modules).
  • Implementation included punchout to various suppliers’ catalogs.
  • Implementation included eProcurement workflow roles/rules (criteria)/routings.
  • Implementation included sending purchase order XML/EDI 850 files to suppliers.
  • Implementation included receiving XML/EDI 810 invoices from suppliers.
  • Integration team integrated Nucleus backoffice accounting system with PS Financials modules (Accounts Payable/Accounts Receivable/Billing/General Ledger modules).
  • Integration included developing real-time (TIBCO) and batch (PeopleSoft SQRs) interfacing of PeopleSoft general ledger chart of accounts components (account/dept/product/business unit) and combo edit.
  • Integration included developing inbound and outbound interfaces and reporting customizations on the Accounts Payable, Accounts Receivable, Billing, and General Ledger modules.
  • Integration team integrated Lodestar billing system with PS Financials Accounts Receivable and Accounts Payable modules.
  • Integration included developing inbound and outbound interfaces on the Accounts Payable and Accounts Receivable modules.
  • Integration team worked on integrating HRMS Time and Labor module with PeopleSoft Financial Project Costing module.
  • Integration team worked on integrating HRMS Payroll module with PeopleSoft Financial General Ledger module.
  • Integration included working on testing publish (from PS Financials)/subscribe (to HRMS) processes of PeopleSoft Financials General Ledger and Project Costing referential chartfield data.
  • Integration included working on testing publish (from HRMS)/subscribe (to PS Financials) of HRMS Time & Labor and Payroll transactional data to PS Financials.
  • Integration team integrated Maximo workorder management system with PS Financials modules (Purchasing/Accounts Payable/Project Costing/General Ledger modules).
  • Integration included real-time (Oracle database triggers) and batch (PeopleSoft SQRs) interfacing of PeopleSoft general ledger chart of accounts components (account/dept/product/project/business unit) and combo edit.
  • Integration included modifying Maximo/PS delivered as well as developing custom inbound and outbound interfaces on the Accounts Payable, Purchasing, Project Costing, and General Ledger modules.

Confidential, Dallas, Texas

Project Director/Team Lead

Responsibilities:

  • Developed and maintain implementation project issues’ log.
  • Established development/environment standards (define naming/coding standards/design database instances.
  • Facilitated the design/scope sessions to identify inbound/outbound interfaces, history conversion approaches, on-line and batch customizations, and reporting requirements.
  • Wrote technical and functional specification design documents.
  • Provided troubleshooting/problem solving support to functional team members (on-line PeopleCode - Application Reviewer trace, Cobol/Application Engine - PeopleTools trace).
  • Wrote SQR programs to perform batch data loads, conversion of historical data, inbound/outbound interfaces, and reporting.
  • Coordinated the development of test plan/test scripts.
  • Coordinated module/system and integration testing.
  • Developed change control procedures/data and software migration procedure.
  • Applied PeopleSoft application/PeopleTools fixes/updates.
  • Coordinated the development of the project book (functional and technical deliverables/documentation).
  • Applied PeopleCode customizations to on-line processes.
  • Provided client with infrastructure planning support (tuning, process scheduler, 2 tier/3 tier, database instances, disaster and recovery, security).

Confidential

Responsibilities:

  • Participated in design/scope sessions to identify inbound/outbound interfaces, conversion approaches, on-line and batch customizations, and reporting requirements.
  • Wrote technical specification design documents.
  • Provided troubleshooting/problem solving support to functional team members (on-line PeopleCode - Application Reviewer trace, Cobol/Application Engine - PeopleTools trace).
  • Wrote SQR programs to perform batch data loads, conversion of historical data, inbound/outbound interfaces, and reporting.
  • Developed test scripts for module/system integration testing.
  • Applied PeopleSoft application/PeopleTools fixes/updates.
  • Applied PeopleCode customizations to on-line processes.
  • Provided client technical staff process scheduler and import manager .
  • Provided technical support for EDI inbound invoices with the use of EDI Manager.

Confidential

Responsibilities:

  • Provided troubleshooting/problem solving support to functional team members (on-line PeopleCode - Application Reviewer trace, Cobol/Application Engine - PeopleTools trace).
  • Wrote SQR programs to perform batch data loads, conversion of historical data, inbound/outbound interfaces, and reporting.
  • Applied PeopleCode customizations to on-line processes.

Confidential

Responsibilities:

  • Audited coding/naming convention/development/documentation standards for all on-line and batch components of PeopleSoft HRMS implementation.

Confidential, Houston, Texas

Senior Systems Analyst/Project Lead

Responsibilities:

  • Developed intranet applications (Y2K site, publishing reports) using MS Front Page and MS Visual Interdev.
  • Developed client server applications (MAGIC system, Invoice processing system) using MS Visual Basic and MS Access.
  • Provided production support for mainframe legacy applications (Internal charge back system) using SAS and TSO/ISPF.

Confidential, Houston, Texas

Systems Analyst/Senior Systems Analyst

Responsibilities:

  • Developed bulk data transfer interfaces (Supertracs) which included payroll, bank reconciliations, accounts payable EFT, and AMEX ATM.
  • Developed EDI interfaces (Gentran) which included purchase order, change order, purchase order requisition, invoice, ship notices electronic documents.

Confidential, Alvin, Texas

Coop Systems Analyst

Responsibilities:

  • Developed Oracle Applications - design/develop on-line forms and reports with the use of SQL Forms and SQL Reports.

Confidential, Houston, Texas

Computing Center Teaching Assistant

Responsibilities:

  • Provided support to students with use of various machines/system (IBM, Macintosh, VAX), various software (dBASE, Lotus 1-2-3, WordPerfect, MacWrite, BASIC, FORTRAN, Turbo C, Turbo Pascal, and Cobol), and various operating systems (MS-DOS, VM/SP CMS, Macintosh OS).
  • Installed new software and software version upgrades.

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