SUMMARY:

• Transformational and innovative information technology business leader with full P&L ownership and a record of success in management, operations turnaround, business development and sales, leveraging strategic planning and execution, for increased revenue and profit improvement. Develop and evangelize strategic vision and leads organizational change to meet customer needs, while building high - performing teams in a culture of accountability.
• Align priorities between the business, operations, and technology, defining and managing strategic initiatives and operations in companies with revenues to $1.2 Billion and budgets to $295 Million.
• General Management expert driving revenue and profitability in B2B, B2C, SaaS, DaaS, PaaS, Technology Consulting, Product, and Service Delivery.
• Demonstrated success in creating and building teams in global and regional companies, matrixed and functional organizations, accelerating success and productivity.
• Exhibited Global Expertise managing direct and matrix team members in large multi-national companies, Five (5) Continents, Fifty Plus (50+) countries, Hundreds (200+) sites, One Hundred Plus (100+) Team members.
• Proactive Change Catalyst and Technology Executive with experience accelerating revenues by 300% per annum, and profitability by up to $36.9M or 3.1%. Develops deep understanding of end-users’ business needs and effectively translates requirements into technology solutions that attain operational excellence.

PROFESSIONAL EXPERIENCE:

Confidential, Mountain Lakes, NY

Technology Management Consulting

Responsibilities:

• Enterprise I&O DCIM SaaS: Create and delivered cost and business justification modeling, program and run books for DCIM (data center infrastructure management) addition to enterprise I&O operations. Completed as market ready executed program in a ROI based licensing model for enterprise client.
• BPO SaaS Technology Operations Assessment: I&O and security assessment, project plan, vendor assessment to achieve IT operations maturity targets. Phase 1: Cloud replicated AWS Zones, increased BCP reliability and performance. Phase 2: SOC 1, SOC 2 Project criteria validation, 3rd Party vendor selection to complete security assessments.
• PaaS Firm Advisor: Technology service delivery firm leadership advisor. Structured program priority discipline, instituted project management toolset to deliver centralized tracking. Highly successful KPIs and metrics achieved to business objectives, platform and customer milestones and customer success

Confidential, New York, NY

VICE PRESIDENT OF TECHNOLOGY

Responsibilities:

• Consistently attained cost reduction objectives including reduction of variable expenses by over 10% annually and increased profitability by $36.9 Million from .
• Centralized global technology sourcing and vendor management on global scale; generated increase in discounts of 17% versus typical average and ensured TPRM 3rd Party Risk Management and BCP compliance.
• Founded and facilitated Technology Operating Committee, creating platform to establish cohesive strategy, planning, and execution model for department.
• Led several high-profile projects and initiatives focused on improving BU productivity and profitability; BCP programs in record time (22 days) post Hurricane Sandy with budget of $1.1 Million delivering net savings of $13.5 Million.
• Delivered key business intelligence reporting leveraging multiple General Ledger, Procure-to-Pay, HR, Business Intelligence and Workflow tools to drive financial efficiencies, project cost analysis automation, and staff utilization improvements.
• Introduced governance model and assumed full ownership of centralized process; eliminated $2.43 Million in initial roll-out costs and achieved 82% of MSRP compared to 65% contracted rate.
• Consolidated 4 data centers into 2, creating efficiencies and cost avoidance of $13.1 Million.
• Optimized IT Outsource charge back yielding $1.87 Million in cost savings.

Confidential, New York, NY

SENIOR DIRECTOR, PROGRAM MANAGEMENT, STRATEGY & TRANSFORMATION

Responsibilities:

• Created and delivered technology roadmap for Telecommunications Refresh utilizing heat map format for 265 sites and 80K endpoints, Return-On-Investment (ROI) achieved in less than 18 months.
• Drove expense reduction initiatives across Telecom, Data Center, Network Services, and Collaboration yielding cost savings of $5 Million+.
• Directed realignment of managed service provider delivery program across 65 international locations, delivering OpEx cost savings of 42% (€1.4 Million+).
• Saved $9.7 Million by leading reverse outsourcing conversion with 90-day timeline; led global team achieving project milestones impacting 25,000+ users in Americas, Europe, UK, and Asia.
• Introduced Solutions Focused Consultative Methodology as internal offering, aligning business needs across multiple departments and business units.
• Provided strategic insight to Senior Executives to design enterprise roadmap to centralize professional and technical services; restructured organization focused on improving agility of business.

Confidential, Whippany, NJ

CIO & VICE PRESIDENT OF TECHNOLOGY SERVICES - FOUNDER

Responsibilities:

• Grew start-up company from ground up, positioning organization for up to 300% YOY growth and profitable buy-out within 9 years,
• Attained average overall client retention of 96% and customer satisfaction of 99% as evidenced by independent survey by primary manufacturer.
• Instrumental in company being ed one of the nation’s fastest growing technology solutions providers in 2005, 2006, and 2007 by CRN magazine; won NJBiz’s 2005 and 2006 Fast 50 and Ernst & Young’s Entrepreneur of the Year honors in 2007.
• Directed RFP team producing 68%-win rate, securing business from major national and international clients
• Project Management Group Deployed first enterprise multi-site VoIP system in NYC with 3K+ end-points.

Confidential, Cedar Knolls, NJ

GROUP MANAGER - SOLUTIONS ENGINEER

Responsibilities:

• Instrumental in increasing profit within division by 500% within 2 years, staff and contributor growth increase of 350%.
• Achieved annual savings of $250,000 with ROI within first year, delivering ERP, Workflow and custom integration solution to medical device manufacturing company. Solution leveraged mainframe, client server, messaging and collaboration systems. Program enhancements and support continued for 3+ years.
• Coached and managed solutions delivery and project team, delivering custom applications and telecommunications solutions and adjuncts to clientele. Scope of offerings included Telecom, ACD, CTI, Messaging, LAN, WAN, CTI, Network Operations, Field Services and Day Two Support.