Senior Program/project Manager Resume
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Plano, TX
SUMMARY:
- As a Program Manager assigned to multiple projects initiated by various Clients, has brought the value of his experience and Program/Project Management strengths to achieve high levels of customer satisfaction while striving to achieve corporate and financial goals.
- Has achieved 30 plus years of management experience, 19 of those with the same company, with diverse industry experience in electric and gas utilities, chemical, large financial institutions, marketing, credit, billing, government, insurance, retail stores and transportation. Has often been utilized to manage troubled and high profile projects to satisfactory closure.
- Seeking continued career in Program Management.
PROFESSIONAL EXPERIENCE:
Confidential - Plano, TX
Senior Program/Project Manager
Responsibilities:
- Managed Program to upgrade Firewall Security for over 290 major Retail Department Stores in order to bring them to Federal PCI Compliance and avoid major fines for the Client. Team consisted of three Project Managers and twelve Engineers.
- Retail Program Manager assigned to major Bank
- Manage diverse team of PMs in implementation of Client generated projects for e-Commerce, Banking Center/ATMs, and Contact Centers
- Mentor team in established processes and procedures
- Risk, issue and escalation resolution
- Work with Program Office and PMs to assure timelines and required updates are being met
- Senior Program Manager for Cisco Voice over IP (VoIP) phone implementations world-wide
- Ten year Program
- Over 100,000 phones implemented
- Managed Risks, Issues and Change Control. Provided high-level reporting to internal Managers as well as client
- Project Manager for implementation of nationwide Wide Area Network (WAN) and network infrastructure upgrade for major retail corporation
- Provided all start-up documentation, activities and procedures
- Utilized standard project management methodology and workbook structure
- Provided weekly status to client representatives in multiple countries
- Project Manager for multiple QA assessments for a State Government Resource Management Commission
- Assure the projects met State governing board requirements
- Assure the projects adhered to standard PM methodologies
- Recommend areas for improvement
- Assure adherence to System Development Life Cycle (SDLC)
- Project Manager for development of web hosting service for major gas transport utility
- Managed 8 person leveraged team
- Allowed transition of existing application to a high-speed web hosting service, meeting company’s requirement for timely sale of gas to other utilities
- Managed project from initial start-up through stress/load testing and migration to production
- Project Manager/Testing Manager for seven diverse Y2K remediation projects
- Managed team responsible for all testing activities following remediation of over 1.8 million lines of COBOL code on one project alone
- Directed and provided consulting for testing activities within the following industries; banking, wholesale sales, government, technology, insurance, and leisure travel
- Product Manager for development of Utility Asset Accounting Software package
- Provided product direction
- Provided implementation strategies
- Direct interface with client
- Marketing activities
Confidential - Decatur, IL
Business Leader - Accounting
Responsibilities:
- Direct all functions of plant, fuel and general accounting sections including monthly close, budgeting, unitization, and fuel adjustment clause filings
- Provide internal and external
- Responsible for employee career development
- Developed and implemented automated plant accounting system
- Recognized for implementing employee empowerment concepts
Confidential - Ballwin, MO
Manager of Cost
Responsibilities:
- Managed 30 person department responsible for tracking all construction costs of a 3.2 billion dollar project, the construction of Clinton Nuclear Power Station in Clinton, IL
- Wrote and updated procedures
- Monitored project cost and cash flow and provided variance reporting to client
- Remained on contract to utility after start-up to provide testimony to State Commerce Commission regarding cost of construction
Confidential - Urbana, IL
Partner
Responsibilities:
- Office management, sales and installation of home improvements