PROFESSIONAL SUMMARY:

• 10+ Years of IT experience as Project Manager, Project Leader, Designer and Developer of various complex projects in verticals such as Health Care, Property and Casualty Insurance and Telecom.
• Good working knowledge of Software Development Life Cycle (SDLC) and current hands - on experience in Project management skills. Thorough understanding of various project management processes such as Initiation, Planning, Direct and Manage, Monitor and control and closing phases.
• Strong Management and Technical skills, with excellent interpersonal skills and an ability to interact with individuals Confidential all levels in the Organization.

TECHNICAL SKILLS:

PM Tools: Share Point, Rational Portfolio Manager, Plan View, MS Project Plan, Clarity, MS Outlook, Lotus Notes, SOX Act

Verticals: Health Care, Insurance and Telecom

Programming Languages: HL7, JAVA, J2EE, JSP, ASP, XML, COBOL, JCL, MVS, DB2 Stored Procedures, REXX, VB, C, C++, Assembly Language, MQ, JDBC, CTG, PL/I, Meta COBOL, CICS, INSTALL/1, People Soft

Databases: DB2, IMS, ORACLE, VSAM, PL/SQL

PROFESSIONAL EXPERIENCE:

Confidential

PROJECT MANAGER

Responsibilities:

• Manage entire project life cycle from initial concept through production release and post close completion for IT initiatives.
• Participate in scope and requirements meetings with business customers, and take the lead in defining and communicating final decisions to all parties
• Create and manage project plans, identify necessary resources, and execute project management tasks throughout the life of a project
• Manage communication with onshore and offshore development and/or analytical staff, business customers and management and provide project status to stakeholders
• As an onshore development manager, coordinate a remote team of software developers to complete projects on-time, on-budget, and with excellent quality.
• Provide guidance to the offshore team on resolving complex technical issues, managing resource assignments, developing schedules, validating deliverable quality, and tracking projects against schedules
• Efficiently and competently manage scope-creep, changed requirements and missed deadlines through change management, risk management and control processes established
• Identifying, communicating and continuously re-evaluate project status, identify issues and risks, and provide recommendations for resolution and escalate when necessary Ensuring all detailed project reports are entered and maintained in a standard enterprise tools (Clarity) in a consistent and timely manner.
• Assist offshore team with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing
• Developing, maintaining, and enforcing IBC EPMO project management policies, practices and procedures that ensure consistent and efficient execution of project.
• Ability to interact with all levels of personnel from technical to high level executive management, and influence key stakeholders in order to get things done
• Self-starter, assertive, enthusiastic and has the political savvy to get things done, yet maintain a likeable presence
• Able to prioritize and execute tasks in a high-pressure environment Keen attention to detail. Experience working in a team-oriented, collaborative environment.

Skills: MS Project, MS Office, Clarity, Share Point, SCRUM Methodologies, Outlook, Quality Center, Win Runner, Load Runner.

Confidential, NJ

PROJECT MANAGER

Responsibilities:

• Managing the delivery in initiation, planning and execution phases of the EDI Transactions (837P, 837I, 837D, 835, 999, 277CA, TA1, 270/271, 276/277, 278A, 278R, 835 & HL7) that are scheduled to be in 5010 version by January 1, 2012 as per CMS Mandates.
• Managing project scope, developing project schedules and budgets, managing risks, ensuring project quality, developing and implementing communication plans, and managing human resources.
• Develop project high-level scope statement based on 5010 requirements, and work with the onshore and offshore project team to identify the impacts on front-end and downstream IS systems.
• Develop the project schedule in detail i.e. breaking down the high level deliverables tasks to smallest unit of work. Monitor and control project schedule with offshore team in daily project team touch point meetings.
• Identifying and securing necessary resources, determining and assigning tasks that must be completed and motivating team members to work together on the project.
• Ensures that milestones are achieved on-time and on-budget and in scope by dealing with or escalating issues with sufficient time for course correction
• Generate Earned Value Measurement reports for Schedule, Cost and Scope and distribute and review with Project stake holders in Project Performance Status Meeting.
• Work with my offshore QA resources to set up effective communications, planning, and for the offshore teams. Coordinating work between; the onshore QA team, test automation team, and the offshore QA team.
• Determine, monitor, and review project financials, including costs, operational budgets, staffing requirements, resources, and risk.
• Ensure project documents and reports are loaded controlled and maintained in a standard enterprise tools (SharePoint) in a consistent and timely manner.
• Ensures effective and proactive communications to project stakeholders. Leads team meetings and participates in project review meetings.
• Oversee all aspects of project delivery, people management and ensure the successful completion of deliverables.
• Utilizing and implement the client EPMO Processes and standards in all the phases of the project.
• Implementing the quality review recommendations based on the assessment received from EPMO to help ensure current risks, issues and changes are effectively managed and that project is completed on time, on budget and according to scope.

Skills: MS Project, MS Office, Plan View, Share Point, PMBOK Methodologies, Outlook

Confidential

PROJECT MANAGER

Responsibilities:

• Managing the delivery of gathering and documenting Business Rules of RPAD and FAIRTAX Mainframe applications. Managing the delivery of converting RPAD mainframe assembly language modules to COBOL modules. These projects are inclusive of NYC DoF Application modernization Program.
• Working with program sponsor to define the specific objectives of the project and develop high level plan to accomplish the objective.
• Manage project scope and subsequently manage onshore and offshore resources to deliver quality results.
• Ensure that Project scope statement, High level requirements, Project schedule (WBS) and Project Funding are base-lined prior to the execution phase.
• Manage all the phases of Business Rules Project. The phases include SME learning sessions, extracting business rules, documenting rules and detailing the process flows pertaining to each rule, reviewing the rules and its corresponding process with SME and gain the SME approval.
• Manage the onsite and offshore resources in all phases of the application development life cycle including the gathering of the requirements from assembly language module; create low-level design document, development (Coding and testing) and deploying COBOL modules into production.
• Preparing project progress reports that is used to measure performance, as well as identify areas for improvement.
• Prioritize the work, supervise whether the team members are working efficiently and inspire team members to execute the project plan and successfully complete the activities defined in the project plan.
• Manage Project Communication, including status reporting, risk management, and issue management, escalation of issues that cannot be resolved in the team.
• Manage Project budget making sure the project is delivered in budget, on schedule, and within scope.
• Identify and determine the impact of Project changes with respect to schedule, cost and scope. Ensure that all the project changes are communicated to stake holders and approved by change control board.
• Manage project closure activities to ensure acceptance of deliverable, release project resources and conduct lessons Learnt session with the team to evaluate the whole project and to discuss the results with client.

Skills: MS Outlook, MS Project, MS Office, Share Point, Mainframe z/OS

Confidential

PROJECT MANAGER

Responsibilities:

• Managing the delivery of Motor Home, Motor cycle, Travel Trailer, Snow Mobile, Personal watercraft, water craft LOBs in (mLP3) modern link policy platform processing program.
• Managing the overall schedule to ensure work is assigned and completed on time and within budget.
• On boarding new offshore resources, in Application and Component services (S0A) methodologies and bringing them up to the speed in the project.
• Responsible to manage the project stakeholder’s expectations for delivering projects requirements within scope, schedule, cost, and quality.
• Managing and owning complete responsibility of project deliverables. Improving the quality of work in deliverables and completing on time.
• Serves as liaison between the project onshore and offshore team and stakeholders in order to ensure that all targets and requirements are met.
• Setting reasonable, challenging and clear expectations for onshore and offshore team, and holding them accountable for meeting the expectations. This includes providing good performance feedback to team members.
• Monitor work assigned to offshore resources, provides status updates, creates metrics and performs overall management of the project timeline and deliverables.
• Established coding standards for development team and implemented the standards in development stage. These coding standards are reviewed Confidential the end of every development phase.
• Monitoring and controlling the development activities of the policy administrative transactions which include Agency Management, Client, New Business (Quote & Policy), Billing Cycle, Endorsements, Renewal (i.e. automatic and manual policy renewal), Payment Transactions (i.e. EFT, E-PAY and lock box transactions), refunds (i.e. automatic and manual refunds) and General Ledger.
• Reporting the Mile stone status, changes and risks periodically to Application Development director.
• Excellent communication, inter-personal and organization skills with an ability to interact with individuals of various levels.
• Ability to prioritize business objectives and effectively manage multiple projects to completion in a dynamic environment.

Skills: Lotus Notes, MS Project, MS Office, MQ, COBOL, JAVA, DB2, CICS, MVS, JCL, Change Man, DB2 Stored Procedures, CTG, JDBC, HP Quality Center, Service Oriented Architecture, People Soft

Confidential

SENIOR APPLICATION PROGRAMMER

Responsibilities:

• Consult with users to identify and document software/system purpose, work flow issues, output needs and to determine overall functional and technical system requirements and specifications;
• Design of the user interface, database files and structures, as well as report design
• Use coding methods in programming languages to enhance or initiate efficient program execution and performance
• Program analysis, coding, testing and implementing application systems participating in code review activities and setting coding standards for the team
• Performing Unit Testing, and Integration testing for enhancements as per the requirement
• Recommend improved operational procedures to maximize systems efficiency
• Takes the initiative to identify and solve issues, troubleshoot bugs, and proactively communicate with users and other staff about the condition of the system.
• Provide guidance to solving complex operations malfunctions and perform troubleshooting tasks
• Taking complete ownership of application and be the first to answer end users queries and provide robust solutions
• Analyze end users data needs and develop user-oriented solutions that interface with existing applications
• Interacted with end user for problems faced and providing necessary technical support by fixing the bugs
• Delivering the work request as per schedule and effort
• Hiring, and bringing the new team members up to current project speed
• Develop and/or teach seminars, workshops, or classes to users and other programmers on the technical aspects of the application systems
• Maintain program libraries, users' manuals, or technical documentation
• Adhere quality process in the day to day client deliverables
• Providing 24/7 On Call Support

Skills: C, COBOL, DB2, JCL, OPC, RMDS, SCLM, MVS & S390

Confidential

APPLICATION PROGRAMMER

Responsibilities:

• Responsible for reviewing requirements, analyzing the impact of the requirements on development, and bringing any resulting issues to the attention of the project manager
• Performs systems analysis and design tasks, analyzes existing applications and recommends improvements
• Ability to analyze systems and build project schedule to solve business problems.
• Facilitate/participate in walk through of design specifications, test plans and code with systems and business community members and Perform data analysis with DA/DBA
• Devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results
• Design and implement complex stored procedures written in DB2 SQL while ensuring that the procedure code is efficient
• Help develop and follow application development stand by participating in meetings with users to demonstrate the product
• Demonstrated ability to proactively communicate with development teams and their management in order to develop specifications, requirements, test plans and project plans
• Write the release notes; monitor the installation, and check it after it has been installed. Work with the team responsible for installing software changes
• Participate in the development and preparation of documentation for, but not limited to procedural, program, and user documentation
• Perform on call support i.e. 24 * 7 support for production systems
• Perform systems testing and follow standard practices and procedures for implementing systems into production
• Delivering the work request as per schedule and effort and adhere quality process in the day to day work
• Assisting team in technical work and actively involved in performing code reviews
• Creating and executing test plans and documenting the test results
• Learn the system functionality, documenting and share the knowledge with team
• Takes ownership for tasks and work well with teams and/or independently and ability to dig-in and resolve problems
• Respectfully challenge the norm and demonstrated ability to improve technical design and efficiency
• Exhibits behaviors indicating a focus on goals, overcoming obstacles with the ability to exhibit respect and promoting teamwork
• Ability to motivate and inspire team members