Summary:

• Experience of more than 5 years as Business Analyst in Insurance, Healthcare and Finance domains.
• A solid understanding of Business Requirement Gathering, Business Process Flow, Business Process Modeling, Change Management and Release Management.
• Strong knowledge of Unified Modeling Language UML , Rational Unified Process RUP , Software Development Life Cycle SDLC and Requisite Pro.
• Expertise in entire life cycle of mortgage and loan issuing from origination to underwriting.
• Experienced with system integration and ability to resolve issues related to the platform.
• Knowledge of Foreign Exchange, Fixed Income, Commodities, Research, Credit Risk, Equities, Money Markets, Exchange Traded Derivatives.
• Excellent understanding of relational database concepts and how to best implement database objects in the platform.
• Excellent understanding of equity reference data warehouse concepts such as equity reference data marts, disk utilization analytics Meta equity reference data, logical and physical equity reference data modeling.
• Experience in development methodologies like RUP, SDLC, AGILE, SCRUM and Waterfall
• Extensive Business knowledge in Equities including Equity Swaps, Equity Finance and Equity Derivatives.
• Coordinated and participated in proposals, feasibility studies, implementations, and new business development.
• Proven track record in data collection, analysis and evaluation in Information Systems issues, analytical problem solving, decision-making, leadership, communication and inter-personal skills with ability to interact with individuals at all levels.
• Experienced in conducting Joint Requirement Planning JRP , Joint Application Development JAD and Rapid Application Development RAD sessions. Skilled in gathering user requirements by performing gap analysis.
• Knowledge of Business Analysis Body of Knowledge BABOK guiding principles and also have experience in all the six knowledge areas defined by BABOK.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, technical assessment tools, MicroStrategy Data Warehouse Data Modeling and Design.
• Extensive experience in Business Intelligence Enterprise environments including Business Objects, Hyperion, Crystal Reports and Hummingbird.
• Extensive experience with User acceptance testing UAT , System Integration testing SIT and build verification testing.
• Extensive experience in Business Process Engineering and Software Development with expertise in Analysis, Design, Development and Implementation.
• Proficient in all cycles of test life cycle from test planning to defect tracking and managing defect lifecycle.
• Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations.
• Excellent presentation and communication skills compiled with a proficiency in problem abstraction, business modeling, business process flow and understanding business requirements.

Technical Skills:

Professional Experience:

Confidential

Sr. Business Analyst

Responsibilities:

• Wrote Business Cases for the Stakeholders to understand the functioning of the new Underwriting System.
• Conducted user interviews, gathered requirements, and analyzed the requirements by using Rational Rose, Visio and Requisite pro - RUP.
• Developed UML Use Cases using Rational Rose and developed a detailed project plan with emphasis on deliverables.
• Used Informatica to extract and transform data from various DB2 database to the data warehouse.
• Managing, version controlling, distributing project documents, release review decks via SharePoint.
• Conducted Audits from Informatica ETL maps extracting data from the client system, transferring it into a staging area, and then finally, transformed into the Cognos reporting tools.
• Involved in Testing by using SQL and work with QA together to develop test Scenarios and test cases.
• Developed project plans and managed project scope.
• Created and managed service tickets with salesforce.com as required
• Involved in Testing by using SQL and worked with QA together to develop test Scenarios and test cases.
• Created the SQL scripts for demonstrating the prototypes and for verifying the result sets.
• Used SDLC System Development Life Cycle methodologies like the RUP and the Agile.
• Mapped client business process and requirements.
• Elicited business and technical requirements for evolving property and casualty insurance systems.
• Conducted presentations of the QA test results with analysis to the stakeholders and users and documented modifications and requirements.
• Conducted UAT facilitated discussion between business team and QA team on determine the test requirements and pass/fail criteria documented and reported user feedbacks to management team.
• Responsible for assisting clients in resolving various network and systems management problems using ITIL.
• Prepared documentation of business and technical requirements and completing the gap analysis to leading CRM applications.
• Interacted with various domestic international Property and Casualty insurance and worked on evaluating the various criteria for rating them.
• Assisted in building a Business Analysis Process Model using Rational Rose and Visio.
• Performed extensive Requirement analysis and developed use cases and workflows.
• Improved process flow and user documentation of Salesforce application and enhance user knowledge competency.
• Provided key input in working with users in defining project and system requirements.
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.

Environment: UML, RUP, Mainframes, Agile, Db2, Java/J2EE, Oracle, Rose, MS Office, MS Visio, LoadRunner, WinRunner

Confidential

Sr. Business Analyst

Responsibilities:

• Used Data warehousing for Data Profiling to examine the data available in an existing database.
• Facilitated requirement gathering sessions with the business users to gather business requirements and documented them for review by both business and technical team members.
• Responsible for applying object oriented analysis and design OOAD principles to create domain models using UML.
• Worked on Fixed Income, Bonds, Equities, Derivatives Options and Futures , Asset Allocation, Portfolio Rebalancing and Management, and Wealth Management.
• Provided Operations business support for Oracle Financials and Master Tax tax payment/ returns .
• Analyzed the flow of data into downstream data warehouse, which fed to data marts and end systems that support analytical and operational reporting.
• Participated in the full application life cycle from design to development, testing, deployment and support.
• Successfully managed the production support team for mortgage servicing application.
• Developed business requirement document and functional specification document using Rational Requisite Pro by taking inputs from multiple parties.
• Supported a variety of other middle and back-office systems, which managed Enterprise Data and supported Straight through Processing.
• Transforming requirements from MS Excel to new repository using Requisite Pro MS Excel.
• Conducted meetings with stakeholders to identify problems, resolve issues and provide solutions for SIMS as per their requirements and business practices.
• Worked on CRM to set up new accounts, manage teams and issue resolution.
• Conducted JAD sessions for communicating with Stakeholders and Project directors.
• Responsible in defining and conducting integration testing plan and data. Defined SC support model in the context of the integration and worked with Change Management for the organizational adoption with Basel III.
• Reviewed documents/templates to create BRD and implemented the RUP process, identified Gap Analysis and the AS-IS and TO-BE model.
• Used SQL Queries Stored Procedures for customer information validations before inserting into production customer database.
• Touched point with business partners on a daily basis to review the status of the project thru SIT System Integrated Testing , UAT Functional User Acceptance Testing , UAT Regression and Implementation phase.
• Involved in writing business rules for SIMS and converting the User requirements into business requirements, functional specifications and technical requirements and also created business process models from the requirement specs. Interacted with the business user community to help correctly scope Salesforce implementation
• Handled the development of business requirement documents BRD resulting from JAD sessions.
• Managed and exchanged documents through SharePoint Portal.
• Managed report change requests.
• Used best practices and functional expertise to drive change through technology and business process redesign.
• Developed ETL process to import the data from existing manual MS Access database into the Oracle database for use by the new system.
• Integrated Rational ClearQuest with Rational tool suites for design development, defect tracking and change management.
• Led the design team in implementing Unified Modeling Language UML methodologies to design Use Case Diagrams, Data Flow Diagrams and Activity Diagrams.
• Documented Use Cases and Activity diagrams using Enterprise Architect EA .
• Assisted in developing test scenarios, test cases using Test Director and implemented test plan with the QA team.

Environment: Windows, Enterprise Architect, SharePoint 2007, Requisite Pro, MS-Office Suite, MS Visio, MS SQL Server, Test Director

Confidential

Business Analyst

Responsibilities:

• Linked business processes to organizational objectives, performed critical path analysis, to identify opportunities for business process improvement.
• Performed Strengths, Weaknesses, Opportunities, and Threats SWOT and Gap analysis for the new functionality requirements. Identified and documented the dependencies between the business processes.
• Placed resource requests to resource managers.
• Tracked project timelines and resource utilization.
• Prepared project plans and executed organization resource activities.
• Assisted project managers to create project charters and define scope.
• Scheduled meetings took meeting minutes and participated in planning sessions.
• Performed Risk Analysis to identify the business's critical and high-risk areas of the application.
• Gathered and presented detailed budget estimates and timelines for all phases of project development lifecycle for all proposed solutions.
• Communicated extensively with the clients and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Developed and managed the formal Software Development Life Cycle SDLC Methodology which includes Configuration Management, Requirements Management, UML Analysis and Design.
• Worked closely with the project manager to prepare documents such as Business Requirements Document BRD and System Requirements Document SRD .
• Analyzed data and created both Class Diagrams and ER Diagrams for designing databases which was Microsoft SQL Server 2008. Also, heavily used SQL Server database to extract data and build Business reports.
• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
• Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagrams and Entity Relationship ER Diagrams in MS-Visio.
• Extensively involved in change management initiatives, managed and controlled change using Clear Quest, associated requirements to specific change request/enhancements/defects and made sure that other teams were following the change requests guidelines.
• Strategized project scoping and specifications documents, to clearly communicate the project roadmap to stakeholders.
• Performed requirement walkthroughs with the testing team to develop testing strategies and test plans such that test cases reflect user needs.

Environment: CRM, UML, MS Office Suite, MS Visio, MS Project, MS Silverlight, scrum Agile implementation, IBM Rational Software Modeler, JAVA, HTML, SQL server 2010, Oracle, MS SharePoint

Confidential

Business Analyst/Project Coordinator

Responsibilities:

• Interacted with Business User Groups to finalize the Business Requirements for the application and interacted with the sampled customers to know their viewpoint of what an online registration has to offer them and designed use cases based on it.
• Followed a structured approach to organize requirements into essential business process, business rules, information needs and insured that critical requirements are not missed.
• Gathered the information from the competitor's websites. Performed the requirement analysis and documented the requirements. Conducted walkthroughs with the stakeholders.
• Used RUP methodology in all phases of the project.
• Interviewed users and documented requirements, using Requisite Pro.
• Mentored the effort to develop artifacts with an emphasis on the Rational Suite including: Vision, User requirements specification, Functional specification, Quality Assurance Plan.
• Participated in JAD workshops, refined prototypes and Use-Cases.
• Interviewed stakeholders, refined requirements, Use-Case text/diagrams, activity diagrams and developed sequence diagrams.
• Worked closely with users and program developers to ensure application development meets with the user expectations. Played a major part in testing and timely delivery of the product.
• Assisted in system testing and user acceptance testing. Performed client demos, presentations and training.
• Applied Unified Modeling Language UML methodologies to design Narrative Use Cases, Use Case Diagrams, Activity Diagrams, and Sequence Diagram using Visio.
• Conducted Requirement Planning sessions with the Business User Groups and Subject matter experts and conducted JAD sessions with Technical Team for module development progress and related issues.
• Analyzed system requirements and developed detailed Test plan and Test cases for testing the functionality. Facilitated the weekly meetings with the review teams to continuously improve the QA process for the application development.
• Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
• Facilitated user acceptance testing and test strategies with developers and testers. Performed manual front-end testing to check all functionalities of different modules.
• Actively involved in walkthroughs and meetings with development team to discuss related issues.

Environment: Windows 98 / NT, UNIX, Oracle, Java, HTML, JavaScript, MS Office, MS Visio, Project

Confidential

Business Analyst

Responsibilities:

• Conducting user interviews at both in-house and client locations, gathering and analyzing requirements using Requisite Pro RUP.
• Developed Banking Web Portal Application for Mortgage and Retail Banking
• Analyzed the system from Business perspectives and prepared Business Requirement Document BRD .
• Proficient in transforming business requirements into Functional Requirement Document FRD
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD Using UML.
• Identify research, realize, investigate, analyze, define and document business processes and Use Case scenarios.
• Perform GAP Analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Conduct Workflow and Process Diagram to derive requirements for existing systems enhancements.
• Assist with User Acceptance Testing of Systems UAT , developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Worked with development and testing teams to accomplish Timely Release Objectives.
• Using detailed knowledge of application features and functions assess Scope and Impact of business needs throughout analysis and completion of all enhancement specifications.
• Responsible for all Project Documentations.
• Worked with other BAs to make an Object Oriented Model of the application and create Use Cases.
• Developed Use Case Diagrams, Activity Diagrams based on Object-Oriented Design OOD using Rational Rose according to the UML methodology to define business processes.
• Using detailed knowledge of application features and functions, assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications.

Environment: MS Office, Clear Quest, MS Project, SWOT, Rational Suite