SUMMARY:

• Proven expertise in: Client relationship management Project & Program Management Product Testing and Development Lifecycle Quality Assurance Business & Functional requirement Analysis
• Hands - on experience in Selenium, QTP, QA Run, Load Runner, Testing, Metrics and ATG Tool.
• Coordinated functional and web service project automation using Selenium, GH Tester and LISA.
• Successfully overseen initiation, execution & delivery of large and complex projects with multiple clients in reputed organizations.
• Experience in web user interface automation testing with Selenium WebDriver, java, Junit, Cucumber and TestNG frame works.
• Involved in proposal, estimation, planning, and execution till closure of the Project.
• Stakeholder on creating opportunity, LOE, budget forecasting and billing.
• Manage Project Plans, Risk management, business value, and task management to ensure stream line delivery.
• Results-driven professional, recognized for taking on major initiatives, adapting to rapidly changing environments and resolving mission-critical issues to ensure bottom-line success.
• Management style characterized by a focus on discipline, prioritization, and keeping focus on mission critical objectives.
• A visionary leader with good communication, team building and management, interpersonal & Client relationship skills.
• Project Manager with extensive experience in managing multiple projects which spans across organizations, geographies and technologies.
• Managing a Team size of 40 plus. Expertise in defining process, understanding and mapping business requirements, leading medium to large sized testing teams, ensure best practices and aligning delivery within timelines.
• Have been involved in multiple delivery of testing projects with exposure to all the areas of project delivery life cycle.
• Experienced in Automation and manual testing of Banking and Retail projects, Process Improvement/ Operational Excellence.
• Proficient in Quality Assurance (QA), Quality Control (QC), Test Consulting for Banking, Insurance, Telecom & Retail domain projects such as Wholesale/ATM/Consumer Banking, Order management systems, Store management, Item management, Promotional management.
• Engaging with different application team and secure funding to provide testing/ test support projects.
• Interface with teams across the various geography to deliver the projects

TECHNICAL SKILLS:

Operating System: Windows (98, 2000, XP, 7), UNIX, LINUX, IBM-AIX

Databases: Oracle, SQL SERVER, Mainframe DB2

Other Tools/Systems: VSS, HP Quality Center 9.2,Test Director, Load Runner, Selenium, QA Run, QTP, ATG - ECOMM, GH Tester, LISA, Eclipse

Project Models: Waterfall, Iterative, Agile - Sprint

Quality Process: CMMI, Six sigma

Packages: Oracle Financials, People soft

Middle ware: Tibco, IBM web services

Scripting: Unix shell script, QA Run, Win runner, QTP, Load runner

PROFESSIONAL EXPERIENCE:

Testing Program Manager/QA Lead

Confidential, AZ

Responsibilities:

• Involved right from requirement understanding till implementation for Privacy, GEN, EPEN & Safe key projects.
• Consulted the testing engagement for the required testing in the envision stage by interacting with business and Technical team.
• Test strategy, Planning, effort estimation and scheduling of activities according to the timelines.
• Involved in forecasting the project and allocating resources
• Coordinated and reporting the SIT and UAT testing with required sign off process.
• Increased team size based on the required demands.
• Interact with the internal clients, other vendor and third party clients to deliver the project.
• Walk through UAT test execution and sign off report with business for implementation
• Implemented virtualization for the services to avoid delay in multiple system dependency.
• Testing SPOC for the overall Privacy, EPEN and safe key program delivery.
• Kick started automation feasibility analysis for the testing projects for reducing the mundane task.
• Experience in web user interface automation testing with Selenium WebDriver, java, Junit, Cucumber and TestNG frame works.
• Proposed Hybrid automation framework and completed piloting of a program.
• Supporting testing for all interfacing applications which involves Privacy and GEN.
• Exhibited strong leadership skills in streamlining the operating model, test support process and financials.
• Rise up to Client confidence in delivering projects and increasing business foot print.
• Provided financials, program status report and pipeline needs to Client for their senior leadership meetings.
• Showcased testing metrics to define the health of various projects.
• Resolved conflict internal to the team and onsite offshore relationship.
• Responsible for Monthly billing, Invoicing, Revenue and budget forecasting.
• Involved in identifying the requirements of the Resources based on the project needs and the knowledge transition plan when required.
• Supported proposals for winning various projects and being part of other proposals
• Presented proposals to client director and VP
• Enforced bottom line responsibility to the resource handling different tracks

Project Manager/QA lead

Confidential

Responsibilities:

• Involved in Relationship management, delivery management, planning, scheduling & estimation in addition to process set up & streamlining and risk management
• Participate in project & team meetings and focus on travel approvals
• Monthly billing for the program based in Revenue and budget forecasting.
• Anchoring Space allocation for DU, Tools and Best practices.
• Highlights:
• Acknowledged for successful delivery of automated scripts for new initiatives in current release
• Successfully delivered 3 Releases.

Senior Associate

Confidential

Responsibilities:

• Accountable for delivery management, project planning & execution, status tracking, resource forecast, ensuring process compliance and setting up of KRA and relevant artifacts for program management
• Ensured initiation of service orders based on requirements besides inducting resources on board, performance monitoring, tracking and apprising for promotions
• Implemented test management process in Quality center for RTM, Clarifications, Review and RCA.
• Accountable for delivery of Quarterly PMR updates, Monthly delivery Dash board & weekly status reports in addition to supporting renewal of SOW and contract extension aligned to vendor relationship management compliance to SLA
• Managed onsite travel of associates pertaining to outsourcing of projects and conducted sessions.
• Highlights:
• Played key role in various insurance & retail projects
• Recipient of Star Academy for Q2, 2010 for consistent delivery performance
• Winner of Associate of the Month and Quarter s

Module Lead

Confidential

Responsibilities:

• Involved in analysis of business requirements like collation of test data, estimation of test case, resource staffing for testing of project
• Led offshore team of 4 members for execution of project and identified additional resource for testing the underlying system of the project
• Participated in high level meetings such as Requirement, Design and business meeting apart from creating project plan for testing of project
• Conducted weekly Status meeting with Offshore besides conducting SCRUM Meeting with the client project team for tracking of project status. Functioned as the point of contact for the offshore team

QA lead

Confidential, Charlotte, NC

Responsibilities:

• Handling a million Dollar account with weekly budgeting and forecasting.
• Revenue forecasting and updates every week to reduce variation.
• Involved in finalization of KT Plan from development team and vendor for Knowledge Transition apart from acquiring required documents & software access for the project
• Allocation of resources based on the skill sets, assigning task and moulding them to cater the project needs.
• Allocation, Leave management, billing of resources and effort tracking for streamlining metrics tracking.
• Preparing Project Plan for the schedule, Test Plan and Test cases for testing.
• Involved in tracking the status through Execution Plan
• Automation of XML scripts using GH Tester.
• Guide resources across process & applications for seamless delivery and ensure weekly estimates to avoid deviations
• Delivering Milestone report and Quarterly Metrics Report for Organizational Metrics
• Successfully delivered 3 Release’s with client appreciations

Technology used: 3GB RAM, 300GB HDD, Windows 7, J2EE, IBM Web services, XML, IBM DB2, Dart, IPM+, Microsoft Project Plan

Confidential

Responsibilities:

• Involved in streamlining of delivery through Process Compliance and Metrics Council, tracking & management of performance/productivity in benchmarking of SLA
• Maintained harmonious relationship with onsite Program Manager to ensure seamless delivery
• Ensured updating of weekly status reports, monthly status reports, program updates, milestone tracker, monthly metrics dashboard & annual reports and resource tracker apart from participating in monthly audits for process compliance
• Involved in highlighting critical issues in the project to the client.
• Coordinated with Automation expert for automaton of trackers and status reports
• Formulated groups like Metrics Council, Delivery Excellence, Fun time, News Letter, Skill Improvement, etc to function independently
• Performed internal assessment for Gap analysis & proposed for 3rd party assessment besides supporting testing services in amendment of SOW/MSA documents when changing the SLA terms
• Technology used: 256 MB RAM, Windows 2000, .Net, ATG, Java, J2EE, Time Sheet System, Cognizant 20

SELECT QA

Confidential, Baltimore

Responsibilities:

• Involved in staffing resources into the project apart from coordinating with the onsite team to ensure seamless delivery
• Focused on project plan, execution plan, process compliance, status tracking, resource forecast, setting KRA and relevant artifacts for program management
• Initiated service orders based on requirements, inducted resources on board apart from performance monitoring, tracking and apprising for promotions
• Highlighted critical issues in the project to the client; implemented test management process in Quality center to have RTM, Clarifications, Review and RCA
• Devised Macro tools and experience based execution for deriving capacity for test estimation.
• Coordinate and reported the SIT and UAT testing with required sign off process.
• Identified value add and automation fitment analysis.
• Optimized test execution by automating the test cases.
• Provided guidance in building the automation framework
• Optimized backend validation to improve better time to market.
• Implemented a full-fledged automation test suite for the applications under test and improved productivity by 30%.
• Implemented best practices and process to streamline the delivery
• Delivered Quarterly PMR updates, Monthly delivery Dash board and weekly status reports besides mentoring GSQ and other process improvement initiatives
• Supported renewal of SOW & contract extension and aligned vendor relationship management adhering to SLA
• Managed billing of resources on the project level and raised expense for any deviation for overtime and travel reports. Managed onsite travel of associates for outsourcing of project
• Technology used: 256 MB RAM, Windows 2000, Java, J2ee, JCAPS, Mainframe

Confidential

Responsibilities:

• Involved in preparation of test plan for various phase of testing, test execution schedule for each phase of testing, detailed test execution of the project and daily status reports
• Technology used: 256 MB RAM, Windows 2000, Mainframe.

Confidential, New York

Responsibilities:

• Analyzed Gaps in the project besides focusing on estimation, resource loading & WBS for the project pertaining to tracking activities
• Conducted weekly meeting for the testing teams, freeze templates for various documents used for testing teams. Framed the required DB and DW testing activities carried out in the Project.
• Planned & coordinated test execution and coordinated release of test results
• Technology used: 256 MB RAM, Windows 2000, SAP, DWH, J2ee

Confidential

Responsibilities:

• Led the team for testing, created test plans & project plans for tracking, planned & coordinated test execution
• Coordinated release of test results and collated test metrics and supported SIT
• Running batch for updating financial data to next year table.
• Technology used: 256 MB RAM, Windows 2000, ASP .NET, J2EE

Print Management system

Confidential, Chicago, IL

Responsibilities:

• Involved in test scoping & planning, strategizing testing process, understanding, creation & monitoring of schedules for testing activities
• Focused on Test Data Management, Risk Management and Task allocation
• Passing the request to verify whether the statement appears in Interface.
• Technology used: 256 MB RAM, Mainframe

Confidential

Responsibilities:

• Analyzed business requirements for testing the project; led an offshore team of 4 members in execution of project besides identifying additional resources for testing the underlying system of the project
• Participated in high level meetings and created project plan for project plan for testing the project
• Conducted weekly status meeting with Offshore for tracking project status
• Involved in SCRUM Meeting with the client Project team to track development status of the project.
• Clarified issues of the offshore team and functioned as point of contact for the offshore team
• Technology used: 512 GB RAM, 2.2 GHz CPU, Win XP, 2000,NT, HTML, Java Script, J2EE, Microstrategy, Terra data, Netezza

Confidential, Boise, Idaho

Responsibilities:

• Analyzed business requirements for load testing of project such as gathering Test data, logins required and no of concurrent users and prepared Load Test Plan for the same
• Involved in writing Virtual user scripts and execution of test scripts through Load Runner VUGen and Controller
• Monitored performance of test while executing for different number of users Analyzer
• Prepared report for the performance criteria and interacted with the team for identification of bottle necks besides focusing on fine tuning of system.