IT Business Analyst Resume Birmingham, AL - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, Birmingham, AL

IT Business Analyst

Responsibilities:

Business Analytics and process automation are my passion. I am seeking a work environment where I can learn new skills at a fast - pace and grow my software development and analytics skill set. I have thorough experience working with software development, project managers / sales teams, and data conversion and management teams. In addition to daily management of tasks, automation of consistent and recurring processes is equally important in order to improve efficiency and produce scalable solutions, and has been my main focus as a Business Analyst
Responsible for communication/translation between clients and software developers
Back-end database management (SQL, DB2, ISPF), documenting business requirements for development and future implementations
Data Modeling (Oracle Data Modeler), SME on back-end operations of database and routines that operate within the database
Knowledge of interactions and dependencies of application components
Responsible for development, testing, implementation, and support of local Microsoft Excel application written in Visual Basic used by Field Technicians to input sensor data tests on Natural Gas Pipelines
Accessing DB’s to retrieve certain data for application use (SQL)
Agile SDLC - sprints ranging from 2 weeks to 2 months
Collaboration across multiple teams to improve application, bug fixes, etc.
Advanced Microsoft Excel use
Responsible for the success of day-to-day operations of the Impact
Services and Impact Drivers divisions
Automated calling software, survey tool, and email hub via their respective API’s
Implement new clients into Impact Drivers campaign working with
Project Management and Data Conversion teams
Improve SSRS reports (SCRUM SDLC), API configurations, current reporting efficiency with software development teams

Confidential, Birmingham, AL

Data Analyst

Responsibilities:

Queried (SSRS, T-SQL) and managed (Excel, VBA) daily calls, texts, emails, and surveys for clients according to specific client needs
Managed weekly, monthly, annual reports for clients using SAS Enterprise Software and other reporting tools
Built Visual Basic Macros in Excel to expedite recurring processes

Confidential, Birmingham, AL

Member Engagement Team Rep

Responsibilities:

Engagement representative for a customized member engagement program that executes critical operations for our clients
Gained communications experience speaking with members of our clients on a daily basis
Promote long-term goal of our client’s loyalty and satisfaction

Confidential, Birmingham, AL

Professor's Assistant

Responsibilities:

Tutor students in Pascal and Java programming languages
Teach test preparation classes, ad-hoc sessions for specific student needs

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It Business Analyst Resume

Birmingham, AL

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