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Sr. Problem/project Manager Resume

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Summit, MO

SUMMARY:

  • More than 10 years of leadership in Directing, Program Management and Project Management. 5+ years leading various Agile teams, including Scrum, XP, Test driven development and several hybrid variations. Skilled negotiator with ability to seek and discover mutually beneficial resolutions with business owners and vendors alike. Proven ability to turn around dysfunctional or problem teams or environments and create high performance teams
  • Delivered primary application for worldwide animal nutrition 9 months early and 250k under budget
  • Deployed leading edge animal science to field within application in record 90 days
  • Saved client 1.1 million in spending by exploring alternative solutions to project delivery
  • Created 2.5 million savings by developing in - house procedures to meet company billing needs
  • Established agile process to meet client environment demand

PROFESSIONAL EXPERIENCE:

Confidential, Summit, MO

Sr. Problem/Project Manager

Responsibilities:

  • Tasked to stand up Incident and Problem Management process for Confidential . Define processes and procedures to implement Incident and Problem Management practice. Establish procedures to manage
  • IT Service Management problems and incidents to resolve large outstanding issues. Develop processes to work with both Agile and Waterfall development teams to successfully deliver solutions to production environments in. Follow ITIL procedures to ensure new and existing process support long term strategies of IT.

Technologies: MS Office 2010, Visio 2010, Front Range - HEAT (ITSM tool)

Confidential, Minneapolis, MN

Sr. Program/Project Manager

Responsibilities:

  • Managed IT delivery for the HR and Legal business owners. Program and project planning for successful delivery of many application development efforts within IT. Managed projects including financials for Oracle eBusiness Suite implementation. Liaison from business to IT for project initiatives. Manage and track budget and spend for multiple ongoing efforts. Ensure projects and programs adhere to PMO process for stage gating. Act as Scrum Master for multiple ongoing Agile delivery teams.

Technologies: MS Project 2010, MS Office 2010, Visio 2010, TFS, JIRA

Confidential, Minneapolis, MN

Sr. Program/Project Manager and Scrum Master

Responsibilities:

  • Converted waterfall team to agile. Project planning and successful delivery of 4.2 million dollar application development effort. Scrum Master for agile development team of 31 resources. Instituted process improvement across the board in all areas of project. Reporting to leadership on all aspects of project(s) status. Scope and plan all work related to project. Key contributor in strategy and planning for system roadmap and SAP integration efforts.

Technologies: MS Project 2010, MS Office 2010, Visio 2010, TFS

Confidential, Freemont, CA

Sr. Project Manager and Scrum Master

Responsibilities:

  • Project planning and execution for new web and store facing application supporting mobile pre-paid service. Evaluate enterprise billing application for use in project delivery. Scrum Master for project activities across agile development teams. Managed cross-functional team to ensure enterprise wide support of proposed solution.
  • Reporting to Mobile leadership on all aspects of project(s) status. Scope and plan all work related to project. Led project through two foundational scope changes to identify optimal solution.

Technologies: MS Project 2007, Ace PM Tool, MS Office 2007, JIRA

Confidential, Scottsdale, AZ

Sr. Project Manager

Responsibilities:

  • Project planning and execution for application migrations associated with a therapeutic area realignment. Manage development efforts to upgrade and enhance existing applications. Ensure unstructured data is categorized and properly dealt with according to transition oversight.
  • Reporting to program lead on all aspects of project(s) status. Scope and plan all work related to site therapeutic area realignment including 55 application dispositions, lab exits, property turnovers and document archival.

Technologies: MS Project 2007, MS Office 2007

Confidential, Troy, MI

Sr. Project Manager

Responsibilities:

  • Manage all levels of 20 million dollar integration project to convert 6.2 million access lines into existing 2.2 million subscribers provisioning and service activation systems. Daily executive status reports, create and manage project plan, develop communications plan, facilitate meetings, identify and manage issues and risks. Manage team of mainframe developers and ETL process. Assist in test plan development

Technologies: MS Project 2007, MARTENS

Confidential, Plano, TX

Sr. Project Manager

Responsibilities:

  • Manage multimillion dollar billing conversion project converting subscribers from Kenan to Revchain billing system. Manage migration plan for telecom services into Oracle eBusiness Suite. Plan and execute ETL process.
  • Create status reports, and communicate with client to ensure goals are on target and being met, update project plans. Data mapping products from RevChain and Metasolve’s M6 into standardized products for use with Oracle eBusiness Suite. Develop test plans including use cases for E2E testing.

Technologies: MS Project 2007, DOORS, Metasolve, RevChain, Kenan, Oracle eBusiness Suite

Confidential, Overland Park, KS

Application Development Project Manager II

Responsibilities:

  • Manage multi-million dollar WebSphere upgrade project. All aspects of Project management application development within SDLC. Manage 3 additional application IDs in XP Agile environment in the web development department for Sprint.com including all analysis, development activities, system test and implementation of strategic business initiatives. Develop WBS, and project plan in EDP. Release Management of all application IDs within organization.

Technologies: MS Project 2007, EDP, Oracle, WebSphere

Confidential, Milpitas, CA

Program Manager

Responsibilities:

  • Instrumental in standing up PMO utilizing standardized methods for Program and Project Management. Evaluated billing system gaps for business needs. Managed multiple application development projects involving POS, handset applications, prepaid rollout, Fraud, and other internal systems using Test Driven Agile methodology.

Technologies: MS Project 2007, eProject.com

Confidential, Alexandria, MN

Sr. IT Program Manager/Project Manager

  • Project manager for billing system implementation and migration. Led project for billing system gap analysis and support evaluation. Led application development projects with prepaid services, billing and mediation platforms.

Technologies: MS Project 2003, Verisign, FusionWorks, Oracle

Confidential, Alpharetta, GA

IT Project Manager

Responsibilities:

  • Lead Project Manager for application development in waterfall environment through implementation of company wide Lead Management Tool for collection and distribution of all leads received throughout Confidential . Implemented 2 additional phases of LMT. Lead PM for cross company implementation between AT&T and Cingular through handoff to Release Management.

Technologies: MS Project 2003, Cingular internal PM software, Cingular IT Map methodology

Confidential, Middletown, NY

Director, OSS and Application Development

Responsibilities:

  • Direct multi-million dollar implementation of billing and provisioning system for High Speed Data and VoIP products. Staff and manage Java development team efforts for application interfaces in an agile environment. Create change control process. Program Manage all application development. Interface with all department leads to define scope of application needs. Review and evaluate vendor products and services.

Technologies: MS Project 2003, Oracle, CEON, CVS,

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