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Delivery Manager Resume

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Los Angeles, CA

PROFESSIONAL SUMMARY:

  • Delivery - oriented IT project management professional, with proven proficiency in all aspects of the software development life cycle (SDLC), as well as infrastructure.
  • Well practiced with Agile/Scrum and Waterfall methodologies, and with the transitioning from Waterfall to Agile.
  • Strong in projects of developing and enhancing ERP systems, Supply Chain Management systems as well as Enterprise systems; proficient with Web and Mobile E-Commerce applications developments; possesses combined skills of technical, analytical and IT leadership to ensure successful deliveries; excellent communication, presentation, and stakeholder coordination skills.
  • Self-starter, critical thinker, quick learner, and a reliable person

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

Delivery Manager

Responsibilities:

  • Served as an on-site supervisor to manage around 30 + professional contractors working in an Agile/Scrum, high-paced, Scaled-Agile development environment. Coached and supported the Agile/Scrum methodology implementation, applied MRP resources management includes developers, QA/SDET, UX Designer, Scrum Master, Product Owner, and Business Systems Analyst. Conduct one-on-one by-weekly meeting.
  • Perform the role of liaison between CNB management and vendor services, support teams in working with the digital marketing web site(CNB.COM before sign-on), e-commerce /online banking applications(Credit Card, Fund Transfer)
  • Methodology and Tools: Agile/Scrum. JIRA/Confluence

Environment: Confluence, MS Office 360. Skype, JAVA

Confidential, Pasadena, CA

IT Project Manager

Responsibilities:

  • Served as Scrum Mater managed Confidential ’s Marketing Systems, MTRS, the system of Confidential ts’ complaints and grievances tracking and reporting, especially for Confidential Washington, the newly joined region for system synchronization, worked with the vendor, an MS partner who customized MS Dynamic CRM code to fit Confidential ’s business needs.
  • Methodology and Tools: Agile/Scrum. TFS,

Environment: s: MS Office 360. WebEx, MS Dynamic CRM v.2012

Confidential, Los Angeles, CA

Project Manager/Product Manager

Responsibilities:

  • Served as Product Manager for the City of Los Angeles, Department of Building and Safety. I managed the Code Enforcement application development across stages of requirement gathering, analysis, database design, UI designing with Mobile and Web App development. Served as a liaison between Code Enforcement Bureau, Information Systems Bureau of Los Angeles City and 3Di on-shore team as well as the off-shore development team. Delivered Code Enforcement and Permit LA Apps
  • Methodology and Tools: Agile/Scrum with JIRA, MS Project

Environment: Visio, MS Office. Oracle, Web Services, IOS, Axure 8.0

Confidential, Compton, CA

Sr. Project Manager/Scrum Master

Responsibilities:

  • Project Manager/Scrum Master for multiple projects: Web service API enhancements, e-Commerce (B2C) order management and fulfillment management feature upgrades, as well as engineering technology project, worked with embedded features to e-commerce platforms such as Shop Runner, Social Annex, FedEx Shipping support, Inventory, catalog feed upgrading, EDI…
  • Methodology and Tool: Agile/Scrum, JIRA (Scrum and Kanban), MS Project

Environment: MS Office. API, .Dynamic AX v2012, GP, NET, C#, SQL Server, SSIS, SSRS, Java.

Confidential, City of Industry, CA

IT Manager

Responsibilities:

  • Supported the systems to handle company’s E-commerce B2B, B2C and Drop Ship business model. worked redesign the company’s IT infrastructure with Ecommerce front-end, Enterprise Resource Planning
  • System (ERP) system, Warehouse Management system (WMS) and road map to a higher level of IT functioning to fit with the growing business. E-commerce, integration with ERP (MS Dynamic GP), WMS (Infor) and middle ware to process automation. Moved Server from Data Center to Cloud. Windows Upgrade
  • Methodology and Tools: Waterfall, Agile hybrid, Vendor Management, MS Project

Environment: SQL Server, SSIS, Dynamic GP, Infor, Meganto, Crystal Report, Middleware.

Confidential, Calabasas, CA

Product Manager/Data Analyst

Responsibilities:

  • With the Home Loan Division of Confidential, worked on RESPA Remediation project, DW and BI project to run All BOA loan origination files from different sources into a standardized format and run the customized application to accomplish the deliverables. in addition, I took the project of handling the entire rule/regulations process, as a product manager, move from Sharepoint to an application. worked closely with line of business. This was an assignment with heavy data management
  • Methodology and Tool: Agile/Scrum, JIRA, MS Project.

Environment:, MS Excel, Access, SharePoint, .Net, SQL, SSIS, SSRS, MS, Oracle, Web Services.

Confidential, Fargo, North Dakota

Program Manager

Responsibilities:

  • Responsible for enhancement requests and bug fixes for Microsoft Dynamics products: Microsoft Dynamics CRM and Dynamics ERPs (Dynamic Axapta, Great Plans), as well as the MBS system an online E-commerce Application used for establishing and maintaining business relations with Microsoft customers, Managed about 50 people within three teams, on-shore and off-shore. Worked with the project team to accomplish targeted releases, include system implementation Methodology: Waterfall, QFE
  • Methodology and Tools: Waterfall, MS Project, MS Excel,

Environment: SharePoint, TFS, Lync., C#.Net, SQL Server, SOX compliance

Confidential, Beaverton, Oregon

Sr. Project Manager /Scrum Master

Responsibilities:

  • Responsible for Order Management Tools, served as a scrum master, led project team to accomplish targeted feature enhancement releases. Tasks included scope definition, budgeting, scheduling, risk assessment and planning.
  • Methodology and Tools: Agile/Scrum, Version-One, MS Project

Environment: Java, Unix, Oracle as Database, ERP system communicate with: SAP

Confidential, Torrance, CA

Project Manager

Responsibilities:

  • Projects of system version upgrades, feature enhancements and customization
  • Played a leading role in implementing software products, client system migration
  • Released the customized Supply Chain Management system - Logistic Suite
  • Integrated Supply Chain Management System (WMS with TMS)
  • E-Commerce application for logistic application
  • Software Security re-arrangement on software product and network
  • Created POS Retail module to be with the main ERP suite
  • Project of Added manufacture module and integrated it with the ERP Suite.
  • Worked as a value engineer for Software Main ERP suite
  • Methodology and Tools: Water Faull, Agile, MS Project,

Environment: MS Excel, MS Office, SharePoint,, SQL Server, VB NET C.NET

Confidential, Culver City, CA

Programmer/Analyst

Responsibilities:

  • Conducted feasibility study for the replacement of the AS400 legacy ERP system by the NT based Client/Server System.
  • Worked on enterprise system tool selection, including: RFP creating and assessing ERP systems such as Oracle Financial, SAP for ERP solutions.
  • Worked on conversion and system implementation
  • Sub Program Design, Creation and implementation:
  • Independently worked on price book projects. Used VB, Java, Crystal Report, and AccessCRM system vender coordination and production support
  • Applied vendor management tasks, worked on production support for GOLDMINE.

Confidential, El Segundo, CA

Computer Engineer

Responsibilities:

  • Telecommunication firm which provides intranet solutions to national and international corporations
  • Worked on HubMan systems, an enterprise information system used to process data for client business service. Also supported the business process of Cisco hubs that Confidential placed in major cities as backbones; placed locally in customer sites that allow customers to subscribe to services that enable secured intranet communication across cities, states and countries. Kept track of customer information bandwidth, and service levels. System included functions of service pricing and billing.
  • Used MS Visual Basic, Oracle RDBMS and Crystal Report.

Confidential

Programmer/Analyst

Responsibilities:

  • Responsible for design and developing of Electronic Confidential t Record system. Using Power Builder, SQL

Confidential, Bloomfield, CT

Health Care Insurance Application

Responsibilities:

  • Worked on health care insurance Case Management System using VB, SQL Server

Confidential, Hartford, CT

Responsibilities:

  • Worked on coordinating the IT team with Electronic Publishing Department. Using COBOL

Confidential, Bristol, - CT

Mortgage Banking System

Responsibilities:

  • Loan origination and secondary marketing reporting application. Using Visual Basic, R & R Report Writer.

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