PROFESSIONAL SUMMARY:

• Senior Program/Project Manager with over twenty years of Information Technology (IT) industry experience managing - functional teams, technical teams, partner/vendor relationships, budgets ranging from $5MM - $20MM, developing strategic roadmaps and work plans for Enterprise Data Warehouse, Enterprise Business Intelligence, Enterprise Application Integration on SOA, custom software development, and network functions.
• 15 years vendor management, contract negotiations, directing and managing large-scale IT business and technology transformation program initiatives for large corporations.
• Strong knowledge of Software Development, Big Data/Data Lake/Hadoop, Cloud Technology, RDBMS, MDM, Data Warehousing and BI technologies, SQL and data models.
• Demonstrated Business Analysis abilities to effectively work with the business community to gather requirements and translate those requirements into software designs.
• 20 years of experience in Project Management, Change/Release Management, Business Process Reengineering (BPR), Systems Design and process improvement.
• 20+ years SDLC, 16 years UP/UML/RUP, 12 years Six Sigma (DMAIC), 8 years Agile/Scrum/XP, DevOps, Continuous Integration, Continuous Testing, Continuous Delivery.
• 15+ years of Solution Architecture experience leading and influencing technology and business partners on multi-program technology initiatives and projects/enhancements.
• 15 years of experience with deadline oriented projects, able to identify and mitigate risks and resolve issues.
• 15 years of familiarity with Enterprise Data Warehouse, ETL process, activities, and tooling.
• 15 years of experience being conversant with one or more Business Intelligence products, and the associated information solution design requirements.

TECHNICAL SKILLS:

SKILLS: Software Development, Portfolio & Project Management, Risk & Change Management, Six Sigma (DMAIC), PMI, Assured 2.0, Agile, DevOps, Rally, Version One, Continuous Delivery, Clarity PPM, MS Project Server, SDLC -Waterfall, RUP, ITIL, PCI, SOA, EAI, Distributed Computing, Data Center, ETL - Informatica, Enterprise Data Warehousing; Business Intelligence - Cognos, Microstrategy, Oracle OBIEE, Big Data -Oracle Exadata, Oracle Exalytics, Times Ten, Hyperion Essbase, IBM Netezza

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, GA

Sr. Agile Project Manager/Scrum Master

Responsibilities:

• Project Manager and Scrum Master for the MDM project to improve data quality and provide a 360° view of the customers. The primary value is added to the business once the master records are made available via MDM and Enterprise Data Platform (Data Lake: Cloudera-Hadoop and QlikView):
• Enables single view of customers and accounts for marketing, sales & service.
• Enables identification of customers and accounts shared across Confidential companies.
• Supports retention, mobile service and fraud retention strategies
• Work with Enterprise Agility Office to help define how Confidential Agile Framework and methods (Inception, Elaboration, Construction, and Deployment) will be used across the various data transformation project work streams, and remain active in evangelizing Agile to non-technical areas of the company.
• Actively coach the business and Scrum teams to ensure they follow Confidential Agile Framework modeling first sprint ceremonies.
• Meet with PO’s and Scrum teams to ensure they understand how to approach their roles as they evolve into a new way of working to master key domains to deliver capabilities to the business for Producer, Broker, Broker Hierarchy, Accounts, Named Insured, and House-holding.
• Meet with EDGO to ensure they understand how data stewards need to perform reporting of manual merge tasks.
• Work with the EDGO and business in planning sessions to identify and list capabilities and features, and backlog descriptions, releases, plan start and end dates, and prioritize on the intake backlog.
• Work with business product owners and teams to move items from the intake backlog onto the product backlog and develop user stories and acceptance criteria’s, and prioritize. Work with Scrum teams to push user stories to the sprint backlog for planning, and with Kanban teams to pull user stories into que based on teams’ actual capacity.
• Manage Day-to-Day MDM activities (Scrum standups/ceremonies, development, MDM/Hadoop integration, testing, demos, and elevations) and issue resolution/risk mitigation related to IDQ, PwC, MDM Hub, IDD, and ActiveVos.
• Participate in Community of Practice and Continuous Improvement meetings, as well as work with individuals to provide a focused mentoring opportunity via recurring 1-on-1 meetings.
• Manage budget, forecasting, actuals and status reporting using Clarity, and provide bi-weekly Data-readout status updates to executive leadership.

Confidential, Atlanta, GA

EIT Sr. Agile Program Manager/Agile Coach / Scrum Master (Contract)

Responsibilities:

• Simultaneously manage multiple integration projects (QVXP, TIBCO, OMNI, APIGEE, and PCC) adhering to Confidential ’s UnCarrier Delivery (UCD) model for continuous delivery.
• Uber Scrum of Scrums (SoS) Master for the Continuous Integration and Continuous Testing work streams specifically focused on automating Builds, Configuration, Testing, and Deployment for QVXP, TIBCO, OMNI, APIGEE, and PCC applications.
• Enable and manage the processes for analysis, selection and development of new & enhanced product and services, and product retirement (in support of Marketing and Sales).
• Serve a Business Analyst across five integration projects to gather functional/technical requirements and write system user stories for automating the integration and test environment for continuous release and deployment within the DevOps Continuous Delivery framework. (Tools: Rally, IntelliJ, Eclipse, AccuRev SCM, Stash, git, Artifactory Artifact Repository, CA RA -Release Management, HP ALM).
• Manage Program budgets for EDW & BI projects, Capacity for Growth, and Apigee Edge API Management platform in support of key Universe 2.0 deliverables.
• Customer Analytics: Provide program oversight, project management, and mitigate blockers related to new application development leveraging SAP BW and SAP Hanna.
• Provide issue and risk management for all programs: DevOps Maturity Model, Continuous Delivery, Test Automation, and Capability Matrix.
• Utilize CA Clarity for resource management, financial management (forecasts, actuals, accruals, and cost plan), reporting, and time tracking.
• Provide executive dashboard reporting on budget, milestones, and blockers with mitigation action to Path-To-Green (PTG).
• Provide Agile coaching to the teams and assist them with adopting to Confidential s Un-Carrier Delivery process, and in utilizing the Rally tool for managing Agile projects.

Confidential, Atlanta, GA

Agile Project Manager (Contract)

Responsibilities:

• SCM-Logistics ($2MM): Provided Agile consultation and coaching to the end client, working with the Agile team to: understand client requirements and prioritize them with cross-functional teams; schedule and facilitate cross-functional activities for a large software development project.
• Facilitated meetings following the Agile Scrum/Continuous Delivery process, as well as communicated estimations, and provided internal project updates.
• Provided Agile consultation and coaching to offshore/onshore development teams.
• Led engineering teams through: proof of concept, sprints, and managing the sprint process; coordinating dependencies and mitigating roadblocks; performing acceptance testing and tracking and escalating blocking issues and bugs; demos to client.

Confidential, Atlanta, GA

Sr. Project Manager/Solution Architect (Contract)

Responsibilities:

• SCM -Strategic initiative project ($30MM): Confidential Co. is replacing the legacy CDB environment and offering another solution for Sales Orders entry, inquiry, and reporting. The goals for the Summit and Sierra projects are to provide reporting for Sterling, and replacing the function of CDB with a new dealer services, MyOMS, .Net web application as it relates to Sales Orders.
• Managed all aspects of the Summit and Sierra EDW/Big Data projects and respective work streams from original concept through development and implementation.
• Managed all resources; BAs, .NET and SOA development teams, and QA and Infrastructure teams across the Summit and Sierra projects.
• Assimilated business requirements and drove the functional and technical requirements of big data solution architecture for decoupling the CDB legacy application.
• Provided an effective framework within which the business could make decisions about how it uses/implements big data architecture technology.
• Assisted in the assessment of the existing data architecture environment to provide insights into the transition activities needed to strategically implement big data architecture principles, framework, and analytic capabilities in support of the business goals and priorities.
• Led discussions and facilitated planning sessions for the integration of the existing security framework and appropriate controls for big data security.
• Created a guide to establish evaluation criteria, and exerted an influence on the selection of products/product architectures, and components used for EDW/Big Data.
• Evaluated BI solution alternatives and conducted POC for DataStage, Pentaho, Talend, SSRS, NoSQL Dbs (MongoDB, Cassandra) in order to make final selection based on best fit and ease of integration, cost - licensing, maintenance, adaption, and .
• Architected Big Data “MongoDB” High Availability (HA) solution across multiple datacenters.
• Created detailed Visio data flow diagrams, security diagrams, integration diagrams, platform diagrams, and overall enterprise diagram of the complete Big Data solution.
• Prioritized product deliverables (features) and developed detail Agile project/release plans, schedules, project estimates, and resource plans.
• Drove Scrum, XP, and Kanban project activities (standups, design, acceptance criteria, development, test case design and execution, refactoring, CI) against plans, and developed and manage project status documentation and communications.
• Continuously assessed project risk factors and recommend appropriate courses of action to mitigate.
• Provided internal MongoDB to Business Analysts and developers.
• Assisted developers with writing Json queries (aggregation pipelines) for the .Net web application.
• The solution architecture consists of High Availability (HA) MongoDB clusters with servers configured for cross site replication. The technology stack consists of Apache Servicemix ESB platform, Apache Camel framework, JMS/JBOSS, SOAP and Restful web services, XML/XSD, JSON, MongoDB HA cluster, Oracle 12c, Datastage, .Net.

Confidential, Atlanta, GA

Sr. BI Program / Project Manager (Contract)

Responsibilities:

• Big Data Strategic initiative projects ($6MM): Exalytics Implementation (OBI, Essbase, Hyperion, Times Ten); Hyperion Workforce Planning, Hyperion Strategic Finance.
• ‘Exalytics Engineered Solutions’ implementation: This decommissioning project consolidated 54 servers and 27 Hyperion/OBI applications onto 4 Exalytics servers - the financial benefit was a $290K year operational cost saving.
• Collaborated with vendors (Oracle ACS and CTI) and internal development and technical teams to architect a big data solution, implementing Exalytics and migrating Hyperion and OBI apps and Service ID’s to the new Exalytics Non-Prod, Prod and DR environments at Data Center sites across the country.
• Developed architecture diagrams, Agile project plans, created migration plans (lift and shift), cutover plans, monitored critical path, and created change requests.
• Hyperion Workforce Planning and Strategic Finance: The financial benefits for implementing these two new modules were; $162K year operational cost saving and productivity gain.
• Phase 1: Ability to complete a systematic financial expense for 12 months budget inclusive of by person cost.
• Phase 2: Ability to complete a systematic financial expense budget inclusive of by person with the flexibility to expand budget projection up to 36 months -this is for WrkFrc. Similarly for BudFcst and EXP (BudFcst and EXP are department level Budget and Forecast) we are expanding the existing application’s capability to support 12 or 24 months rolling Forecast and Budget.
• Agile Coach: Provided Agile transformation/DevOps coaching and mentoring to the Development, Test, and Ops teams with focus on continuous build and continuous deployment.
• Scrum Master: Acted as the liaison to the Product Owners - assisted in the prioritization and grooming of the product backlogs and sprint planning; conducted ceremonies, and managed new implementation - working on release schedules, and releases with the Release manager.
• Resolved project impediments and/or blocking factors which enabled the team to move at a fast pace.
• Communicated project status and issues, researched alternative approaches (contingency and mitigation plans), and provided suggestions/guidance to team members.
• Portfolio management: Reviewed and approved SOW’s (contracts), managed project resources/financial details: capacity, demand, CBA, ROI, budgets - actuals vs. forecasted, cost plans and material vouchers; create quarterly budget and resource utilization forecasts.
• Took own projects and those led by internal customers through IT governance tollgate processes (TG1/initiation to TG5/closure) and provided peer review to project deliverables.
• Utilized Clarity for creating/updating cost plans, time/financial tracking and reporting, and Ariba for order procurement/order management; purchase orders, change orders, invoice and payment, and contract management.

Confidential, Atlanta, GA

Program Manager (Contract)

Responsibilities:

• Enterprise Data Warehouse (EDW) Projects: Customer Product Data (SLA), ICOMS - Product Workbook, Multi Dwelling Unit (MDU) Reporting, PPM Financial Integration, Customer Premise Equipment (CPE).
• Hybrid project: As Product Owner -worked directly with program sponsors to define each programs’ vision/goals, product roadmap/features, user stories, metrics/KPI’s, and release plans.
• Interfaced with external vendors (Accenture and Cognizant), and technical engineering teams (ETL, MDM, BI, DBA, OBIEE/Essbase, Onsite/Offshore QA) to develop end-to-end Big Data Business Intelligence solutions for internal consumption.
• Provided direct oversight for several assigned Project Managers (Accenture and Cognizant), and was the primary interface to the Enterprise Business Intelligence organization.
• Reviewed and negotiated external vendors’ Statement of Work (SOW) prior to final acceptance.
• Developed, reviewed, and approved plans for completing program and project deliverables, including budgets, scheduling, and coordinating activities of program team members.
• Managed projects budget - actuals vs. forecasted, created quarterly budget and resource utilization forecasts.
• Tracked issues and their resolution throughout the life-cycle of the program, as well as applied best practice approaches toward the management of risk, and risk mitigation.
• Reported Project Health & Status - Scope, Schedule, Budget, Issues, and Risks.
• Facilitated/initiated post-implementation project reviews; documented best practices, and lessons learned for project archives.

Environment: Oracle Technology stack was comprised of Cassandra, OBIEE 10g/11g, Oracle EBS 11g/R12, Oracle database 10g/11g, Times Ten, Exadata X2 and X3, and Exalytics.

Confidential, St. Croix USVI/Atlanta, GA

Sr. Project Manager (Contract)

Responsibilities:

• Managed Phase 2 Java J2EE applications development and Business Intelligence implementation (Agile - XP and Scrum) to support Crude Oil & Refined Products sales, analysis, and reporting.
• Worked closely with Line of Business (LOB) managers on project scoping, defining deliverables, building WBS, project planning, and assigning resources to project tasks.
• Collaborated with technical support staff and business units on project matters, ensuring proper project execution of workflows, critical paths, tracking project milestones, resolving project issues, weekly status reporting, and attending leadership meetings and providing input on KPIs.

Confidential, Charlotte, NC

Project Manager/Data Warehouse Engineer (Contract)

Responsibilities:

• Member of the Technical Infrastructure (TI) team within the Global Commercial, Corporate and Investment Banking Technology Global Client and Product Information divisions. The TI group is responsible for delivering big data infrastructure, building architecture diagrams, building solutions, and managing a Distributed Architecture (SOA, DB2, Oracle, Netezza, Java, .NET, BeaWeblogic, Microstrategy) that supports financial applications.
• Managed multiple simultaneous DMAIC infrastructure/cross functional project initiatives (BI -Analytics & Reporting, Marketing and Sales) concurrently from start to finish.
• Collaborated with and advised LOB’s Technical Project Managers (TPM's) on implementation planning (defining BI -Analytics & Reporting architecture and WBS tasks) for Marketing and Sales products.
• Assisted stakeholders in developing budget and ROI for the Netezza Infrastructure Upgrade project (Netezza 10100, 10200, TF12, and TF24).
• Managed Netezza Appliance/Infrastructure upgrade, Netezza JDBC Driver (WebLogic/Netezza) upgrade 4.6.8 - 6.0, WebLogic and WebSphere upgrade 1024 bits - 2048 bits, and Autosys Upgrade 4.0 - 4.5.1.

Environment: DB2 9.7/DB2 Connect 9.7, Oracle 10.2, Informatica 9.0.1, Microstrategy 9.0, WebLogic 9.2/10.3, WebSphere 6.1, IBM HTTP Server 6.1.0.23, Linux Red Hat 5.5, SunOS 5.10, Solaris 10, and AIX 5.3 in -DIT, SIT, UAT, LT, PROD, PROD2 environments