PROFESSIONAL SUMMARY:

• Delivered projects in infrastructure, web applications, Warehouse Management Systems, EDI, and Digital Signage (internet - based content distribution networks).
• 8 years managing digital and application development projects through SDLC, including business requirements definition through post-implementation support.
• 4 years managing server consolidation & data center migrations.
• Experienced in leading virtual and international cross-functional project teams of up to 40 resources including: developers, designers, architects, SMEs, QA, B2B, application experts, and end-users.
• Serviced domestic & international clients in govt., healthcare,, telecom & retail sectors.

TECHNICAL SKILLS:

Technology and Tools: Agile/Scrum Business Intelligence/Reporting Change Management Digital Asset Management E - commerce Infrastructure Projects Kickoff Meetings Problem Management Requirements gathering Revenue Forecasting Risk/Issues Management Root Cause Analysis (RCA) Software Dev Life Cycle (SDLC) Supply Chain Vendor/Contractor Management Virtual Project Teams

PROFESSIONAL EXPERIENCE:

Sr. Project Manager

Confidential

Responsibilities:

• Led full life cycle project delivery of Confidential 's technology teams (Network, Firewall, OS, Ops Readiness, Monitoring, Backup/Recovery, and Data Delivery) in support of infrastructure projects for Confidential 's Bank Solutions business unit

Problem Manager

Confidential

Responsibilities:

• Managed both reactive root-cause analysis and proactive trend analysis in accordance with ITIL best practices across full range of software and hardware product services—applications, device, network, infrastructure.
• Provided leadership to ad hoc teams of internal partners and external service providers for problem resolution

SAP Program Manager

Confidential, Atlanta

Responsibilities:

• Managed SAP remediation of a suite of MyBusiness reporting applications (Financial Reporting, Engagements Reporting, Markets Reporting, & People Reporting) for Program Mercury.
• Collaborated w/ cross-org management teams to deliver assigned program; developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process
• Facilitated weekly mtgs w/ exec. stakeholders on project status, escalations, changes, key decisions

Sr. Project Manager

Confidential, Atlanta

Responsibilities:

• Managed enhancements to enterprise VDI (H/W & S/W upgrades, patching, monitoring tools)
• Managed implementation/integration of Blazent SaaS, a configuration mgmt. reconciliation tool
• Designed/implemented process for project sizing

Sr. Project Manager

Confidential, Atlanta

Responsibilities:

• Managed SCON (Server Consolidation & Migration) for State of Georgia - State Accounting Office from the existing physical environment to a virtualized environment in the new IBM data center
• Managed team of technical resources migrating servers across a comprehensive suite of technology tracks: (Unix, Wintel, Security, Database, LAN, Backup, Storage (SAN/NAS))

Global Data Center Project Manager

Confidential, Atlanta

Responsibilities:

• Managed Transition & Transformation of Confidential ’ 50+ site global infrastructure footprint into a 3-location Global Delivery model (Asia, Europe, Americas), impacting 10,000+ end-users
• Managed resources migrating data centers across a comprehensive suite of technology stacks: (Unix, Wintel, Security, Database, LAN, Backup, Storage (SAN/NAS)) Budget: $4.8 MM
• Major activities include: architecture reviews, application dependency workshops, move group planning, capacity planning, virtualization planning, cut-over planning.

Sr. Project Manager

Confidential, Atlanta

Responsibilities:

• Managed software integration projects for releases in Macy’s Omnichannel Selling Division, integrating applications supporting enterprise-wide e-commerce solutions: (ConnectShip (.NET shipping app.); FEDFIL (dB fulfillment app.), and SourceTech (web-based printing app.).

Implementation Manager

Confidential, Atlanta, GA

Responsibilities:

• Managed implementation of new clients onto Synq’s proprietary PromoNet .NET web application, used by Synq program managers & external Synq clients for executing in-store marketing campaigns and daily ordering of POP materials in an Agile/Scrum environment
• Managed cross-functional teams of technical resources (web designers, web developers, QA); third-party design firms; and business stakeholders (Accounting, Client Services, Call Center, etc.)
• Served as Product Backlog owner; documented user stories; led Backlog reviews & prioritization

Sr. IT Project Manager

Confidential, Alpharetta, GA

Responsibilities:

• Managed HW & SW implementation projects (including Manhattan Associates WMS warehouse management systems, EDI, XML, and RosettaNet) for customer-facing supply chain initiatives
• Led cross-functional teams of 8 - 10 including QA, B2B (Middleware, Translation), Application Managers, Subject Matter Experts, Billing, Shipping, and Functional User Reps

Project Manager/Various

Confidential, Alpharetta, GA

Responsibilities:

• Managed infrastructure rollouts of internet-based digital-signage systems, including installation of LAN and a prototype Sony NSP product, and satellite antennas for govt., financial, and retail clients across North/South America.