SUMMARY:

• Forward and Reverse Supply Chain Operations and IT professional. Currently seeking Lean Six Sigma Black Belt . Fourteen years of in - depth and hands-on experience with multiple Warehouse, Transportation, and Labor Management Systems (WMS/TMS/LMS), e-Commerce applications, and Web Portals, interfacing into ERP, OM, MRP, EDI and Financial systems. Proven background in project and office management, business process analysis and re-engineering (BCP/BCM/BPM), vendor and client engagement, and customer service. Active knowledge of SDLC and PMLC methodologies, including Agile/SCRUM, RUP, OUM, and Waterfall approaches. Passionate about the adding of efficiencies to operational processes and value to the bottom line. Skilled in cross-departmental collaboration, knowledge transfer, requirements gathering, technical documentation, and business continuity. Builder of strong, effective teams.

TECHNICAL SKILLS:

Software: SAP ECC6, SNC and R/3; JDE One World; Oracle Retail; MS Great Plains; JDA/RedPrairie WMS/SCE (thru v. 2014.2 / 9.1), and TMS and WFM (thru v. 2012; Manhattan WMoS (v. 2009); RoadNet TMS; Accellos 3PL and Radio Beacon; Retalix Triceps; Kewill/UPS/FedEx manifesting systems; CubiScan Qbit; MS Project and Visio

Hardware: Wynright and Dematic Automated Robotic Storage and Retrieval Systems (ASRS); Invar IWS Sorter Control Systems; Remstar Pick/Put-to-Light carousels; RF scanners, tracing stations, and print-and-apply labeling

Databases: Oracle 9i/11i/10g, MS SQL Server thru v. 2008

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Project Manager and Implementation Solutions Analyst

Responsibilities:

• Project Manager for an EDI platform implementation, with MS Great Plains integration, at Joy Mangano’s Ingenious Designs
• On-boardings of, and integrations with 3PL and freight-forwarding providers and retail trading partners (HSN; Macy's; Target; Bed, Bath & Confidential ; The Container Store)
• Mentor and User Acceptance Test Script Creation - Cook Medical (JDA 9.1 implementation)
• Mentor - Buyseasons (RedPrairie TMS v.2012)
• Founding Member - Associates Advisory Committee

Confidential, Windsor Locks, CT

IT Project Manager and Business Analyst

Responsibilities:

• Project Manager and Program Work Stream Leader for co-located teams of stakeholders and developers for a custom .Net Supplier Web Portal with SAP ECC / SNC integration, and website user experience for over 10,000 supplier admins
• Drafted Business Requirements Documents, Test Scripts, Testing Readiness Plans, User materials, and Integration / Cutover Plans for Development, Quality Testing, and Production environments
• Managed software development requirements, progress, and quality reviews on specs and testing results
• Documented test results and resolved testing defects in HPQC and provided SharePoint governance
• Provided executive level reports on development and defect burn downs
• Guided customer teams through Unit, Integration, and Systems Testing

Confidential, Beachwood, OH

RedPrairie / JDA Project Manager

Responsibilities:

• Project Manager and Solutions Analyst for full lifecycle, multi-site rollout of JDA SCE v. 8.2 / 2014.2 WMS (formerly RedPrairie), including initial installs of SQL Server 2012 for multiple environments
• Two simultaneous projects delivered on-schedule and within budget (Navistar - auto manufacturing with Kanban and sequencing; Starbucks - refrigerated and frozen foods; ambient retail supplies)
• Performed multiple on-site Feasibility and Risk Management studies relative to legacy WMS replacement
• Created Project Plans and Schedules (WBS), Communications Plan, and Business Continuity Plan
• Tracked project budgets and provided C-level status reports
• Facilitated SCRUM meetings and inter-departmental communication
• Documented Business Requirements and EDI Data Maps; designed and crafted Current- and Future-State Integration Data and Operational Process Flows; maintained technical documentation
• Configured WMS software application with ERP integration (Baan)
• Crafted and executed Business and User test scripts (UAT) and User Program
• Interviewed project team candidates and provided recommendations for hiring of additional team members

Confidential

Project Manager

Responsibilities:

• WMS Project Manager for Accellos 3PL WMS implementations with EDI and SAP ECC integrations into two existing Ryder DCs, including existing customer conversion and new customer integrations (Kraft Foods; Richelieu Foods)
• Project definition and set up in MS Project
• Resource Management
• Budget and project milestone tracking; Change Requests; technical documentation
• Executive-level Status Reporting
• IT Project Manager and Account Manager for high-profile client ( Confidential s)
• Defined and implemented IT solutions for small parcel manifesting and shipping, including EDI integration, TMS selection, service level optimization, and ‘Ship To’ address corrections database clean up

Confidential

Sr. Business Process Analyst

Responsibilities:

• Provided thought leadership and facilitated stakeholder workshops to define and document requirements, process flows, KPI, Quality Assurance, Business Continuity, and SOPs for the following process structures (taxonomy) in advance of unified ERP selection (SAP) for 6 separate acquisitions:
• Retail Store Location, Design, Construction and Layout (and Closings or Relocations)
• Location and Yard Operations Management Expense Management (P&Ls; Labor & Materials}; Sales & Margin Management; Working Capital Management; Employee Performance Management ; and Leadership Development

Confidential

Sr. RedPrairie Consultant

Responsibilities:

• Project Management support for a full lifecycle rollout of RedPrairie 2010.2 WMS
• Software application configuration with integration into Ellipse ERP for serialized and non-serialized parts
• Technical documentation, including business SOPs and User Program creation
• User test script (UAT) development and execution; informal, ‘on the floor’ assistance during start-up; start-up (’go live’), and post-implementation support
• Sr. Reviewer ( Confidential internal - concurrent with the above roles and commitments)
• Provided mentoring of colleagues in business process flow and technical documentation crafting; reviewed documentation in advance of finalization, and gave formal presentations for Confidential ’s internal Best Practices Industrialization project
• Provided final editing prior to publication of Confidential white papers, including an in-depth white paper on Warehouse, Transportation, and Distributed Order Management Systems Optimization

Confidential

Sr. RedPrairie Implementation Consultant

Responsibilities:

• Project Management support for multi-site rollout of RedPrairie WMS with SAP MM integration
• Technical documentation; User Program development and formal delivery; User test script (UAT) development and execution; informal, ‘on the floor’ assistance during start-up; post-implementation support
• Support of 3rd party offerings, including Dematic Automated Storage and Retrieval Stacker Crane System (ASRS) and Invar IWS sorter control system for greenfield warehouse construction and start-up

Confidential, Libertyville, IL

Sr. Solutions Analyst

Responsibilities:

• Business Process Analyst for over 16,000 daily retail and residential LTL and Drop Shipments via EDI and eCommerce web portal transactions, and separate Reverse Logistics (Returns, Dispositions, and Repairs/RTV/Salvage)
• Managed project work streams and crafted Business Requirements Documents (BRD) for 11 separate projects;
• Initiated, drafted and drove Disaster Recovery Plan for 6 critical applications and systems, including risk analysis and triage of existing issues
• Direct engagement and contract negotiations with software and hardware vendors, saving thousands of dollars in new and backup licenses and solution expenses
• Project team member for implementation of patented robotics system with JDE ERP system integration
• Sarbanes-Oxley (SOx) documentation and operational compliance in advance of an IPO

Confidential, Providence, RI

Business Analyst

Responsibilities:

• Directly responsible for handling business-side issues for Manhattan DOM, and WMoS WM, LM and Replenishment modules (v. 2009) relative to enterprise-wide implementations forclient's 20 locations
• Evaluated existing warehouse management systems, making recommendations for efficiencies
• Documented business process flows, EDI and XML transaction processing, and data maps for ERP integrations
• Created High-Level Designs (HLD) for Manhattan DOM and WMoS Receiving, Purchase Orders, Sales Orders, Waving, and Picking processes
• Worked with business line leaders, end users, and Manhattan staff to identify areas of risk

Confidential

RedPrairie Project Manager

Responsibilities:

• Engaged by RedPrairie to achieve the goal of bringing this T&M, full life cycle, 3PL project back on schedule and within budget and scope (RedPrairie v. 2009.2) (five weeks behind schedule at time of engagement)
• Owned the project; brought project within scope, under budget, and ahead of schedule within three weeks
• Managed the project team; approved time and expenses; provided C-level status reports
• Negotiated and prepared Statements of Work (SOW)
• Crafted Project Plan and implemented strategies for parallel completion of client responsibilities and RedPrairie tasks
• Successfully completed three formal, 32-hour RedPrairie classes: Project Manager, Product Introduction, and Warehouse Set Up

Confidential

Sr. Warehouse Systems Support Analyst

Responsibilities:

• Reviewed, analyzed, and evaluated business systems and user needsfor over 200 associates in DC housing 4 JNJ divisions; annual revenue for this DC in excess of $1B
• Administered and supported local and remote MS SQL, WMS, JDE and Oracle servers/databases
• Facilitated planning and execution of key projects, such as Order-to-Cash implementation, WMS install and implementation, Oracle to SQL Server database migration, UNIX server upgrade, enterprise-wide desktop OS upgrade, and DOS-to-Windows RF technology conversion
• Devised System and Disaster Recovery Plans to ensure operational continuity
• Engaged vendors to oversee procurement and upgrade of hardware and software
• Performed Sarbanes-Oxley (SOx) user roles and server access creation, testing, and reporting