SUMMARY

• Highly motivated IT professional with 7+ years of experience as Business System Analyst, Data Analyst, and Software Developer in Finance and Insurance sector.
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of its various methodologies like Waterfall, Agile, RUP etc.
• Worked closely with project stakeholders, SME’s and staff to understand the requirements and analyzing specifications for new applications along with modification of the existing application.
• Extensive experience in requirements gathering, Surveys/Questionnaire development, Business Requirement Documents (BRD), Functional Requirement Specifications/Documents (FRS/FRD).
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• Excellent in performing GAP Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Strong facilitation skills in Use Case walkthroughs and requirements elicitation sessions and Change Control Board (CCB) meetings.
• Proficient in creating screen mock - ups, wire frames, User Interface (UI/GUI), context diagrams, business process flows and developing Use Case Diagrams, Behavior Diagrams (Sequence diagrams and Activity diagrams) based on UML methodology.
• Quality Assurance (QA) experience with developing and reviewing test plans, test scripts, test requirements, test cases, test reports, and using defect tracking tool to address bugs/issues as required by the project.
• Strong experience in conducting user acceptance testing and documenting test cases.
• Expert in tracking, tracing and managing requirements through Requirement Traceability Matrices (RTM)
• Strong technical skills in SQL to extract data from database for data analysis and testing.
• Strong understanding of system environments and Object Oriented Analysis and Design (OOAD) concepts: Generalization, Polymorphism, Encapsulation and Inheritance.
• Proven skills in helping to create entity relationship diagram, conceptual, logical, and physical data models.
• Software development experience using .NET Technologies, SQL SERVER 2008.
• Proven track record in project execution, project coordination, end-to-end project delivery, and refinement and enhancements using various iterative models within the stipulated time, resources and cost constraints

TECHNICAL SKILLS

Business Tools: Power Designer, Rational Enterprise Suite, MS Visio, MS Project, MS Office

Methodologies: Waterfall, RUP, UML, & Business and Data Modeling

Operating Systems: Windows XP/NT/2000/Vista UNIX

Languages/Web Tech: C#, ASP.NET, HTML, XML, XML Schema, CSS

Testing Tools: Quality Central, Quick Test Tools, Silk Central

Database: Oracle 9i, SQL Server

PROFESSIONAL EXPERIENCE

Confidential, Mount Laurel, NJ

Business Analyst/Data Analyst

Responsibilities:

• Functioned as the liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Interfaced with the client as part of requirements gathering and elicitation to finalize the project scope.
• Performed business impact analysis of proposed projects processes and gap analysis for new functionality requirements, as well as prioritizing them based on actual business
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation in different iterations and phases of the Software Development Life Cycle (SDLC).
• Authored Business requirements document and System Specifications encompassing Functional and Non-functional requirements.
• Identified all necessary Business and System Use Cases from requirements, created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams.
• Involved in JAD sessions for resolving issues involving data processing, user interface and downstream systems interactions.
• Reviewed and assisted the design team in coming up with UI Screen Mockups and Wireframes for the proposed new UI prototype
• Assisted QA team in developing test plan, test cases, test scripts and performed various types of testing - functional testing, Progression testing, system testing, load testing, smoke testing, and regression testing
• Involved in managing the defect lifecycle - conducting daily defect tracking meeting, reporting and reviewing the defects, assigning the open defects to developers, and re-testing the fixed defects
• Managed Requirement Traceability Matrix to ensure test cases are traceable to requirement specifications
• Actively facilitated complete UAT process - creating UAT schedules, testing guidelines, managing feedback, follow-up, and resolving open issues
• Performed complex SQL queries for retrieving data from the database, generating ad-hoc reports, and conducting data validation testing
• Assisted in development of User Training materials for the upgraded version of the existing system technology and process improvements.

Environment: & Tools: RUP, Power Designer, SQL Server 2008, .Net, C#, MS Project, Quality Center, MS Excel, MS Word, XML.

Confidential, Charlotte, NC

Business System Analyst

Responsibilities:

• Performed GAP analysis by identifying existing technologies, mapped the current and the expected processes respectively; documented the enhancements to meet the end state requirements
• Conducted and lead the JAD session with the end users and team members to setup the project goals and objectives, issues resolution, and system design for effective software development
• Exercised various elicitation techniques for gathering business requirements from Business Users and SMEs and documented BRD, FSD, and Use Cases.
• Interacted with clientand the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
• Efficiently used Object-Oriented Analysis for requirements analysis
• Assisted Project Manager in setting-up the timelines for project deliverables, managing project resources, and managing conflicts for successful completion of the project
• Extensively worked on MS Visio to conduct UML modeling - use case diagrams, sequence diagrams, business flow diagrams, data flow diagrams, system design, and process workflow
• Strong understanding of Object Oriented Analysis and Design (OOAD) Concept: encapsulations, abstractions/generalization and inheritance.
• Completed Impact Assessments for all defects in production and created Change Requests for Development teams to implement fixes.
• Prepare for Change Control Board meetings (CCB) and conduct impact analysis.
• Conducted application testing as part of the QA team - conducted Functional Flow Testing, System Integration Testing, Performance Testing, Load Testing, Regression Testing, Sanity Testing, and UAT.
• Assisted testing team in creating test plan, test cases, and used Quality Center for Defect Tracking
• Maintained Requirements Traceability Matrix (RTM) from planning to deployment phase and tracked emergency fixes that are handled by teams.
• Performed complex SQL queries to retrieve data from the database, market data integrity analysis, data validation testing, identify data-flow break points, and business rules development/testing

Environment: & Tools: RUP, MS Visio, Smart Draw, XML, Java, Oracle, Quality Center, MS Excel, MS Word

Confidential, Lincoln, RI

Business System Analyst

Responsibilities:

• Worked throughout the SDLC process, which included requirements, specifications, design, analysis and testing via utilizing RUP methodology.
• Prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD) by gathering requirements through detailed discussions with Business Users and Subject Matter Experts (SMEs) for the E-Service model.
• Closely interacted with designers and developers to understand the E-Service application functionality and navigational flow and kept them updated on requirement modifications to continuously improve and develop new features from existing web services to new.
• Assisted in developing a comprehensive and user-friendly online claims filing and monitoring system for the policyholders.
• Developed Use Cases and Data Flow Diagrams (DFD) for the online claims filing method.
• Organized and participated in Joint Application Development (JAD) sessions with claims department, development and testing teams.
• Participated in various meetings and discussed enhancements and modifications with business users and stakeholders.
• Performed GAP analysis and wrote application enhancement specifications detailing in scope/out of scope items, as-is/to-be process maps and critical test scenarios.
• Provided structured walkthrough to the developers to understand the Use Cases and worked with quality control teams to develop Test Plans, Test Cases and test scripts based on usability and functional performance criteria.
• Organized and Performed UI/GUI Testing, Functional Testing, Integration Testing, Regression Testing and provided support for User Acceptance Testing (UAT) for multiple iterations involving the entire User environment setup.
• Tested the application manually and worked with RTM with the Quality Center (QC).
• Participated in product release and deployment to end-users after successful development and testing of the product. Also participated in training the end-users and creating training documents.

Environment: & Tools: RUP, MS Visio, UML, MS Office 2007, Oracle 9i, Windows, Java, Quality Center

Confidential

Assistant Systems Engineer

Responsibilities:

• Actively involved in the analysis and design phase of the system.
• Developed and designed User Interface Screens.
• Successfully completed the first phase of the development based on Waterfall Model.
• Successfully implemented the existing functionalities of the base IIMS product in more simplified model.
• Deployed in the SharePoint Environment to provide a smart and efficient content management.
• Integrating web services with the new system as the existing system had Oracle Database.

Environment: MS Visual Studio, .NET 4.0, XML, Waterfall, SQL Server 2008, MS Word, MS Excel, MS Access.