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Ceo Resume

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Minneapolis, MN

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SUMMARY:

  • 34 years of professional experience in information management, including 28 years as a software developer in the telecommunications industry and 21 years as a Web developer.
  • Currently focused on interactive voice response (IVR) and computer telephony integration (CTI) application development for Avaya, Dialogic and other Windows - based telephony platforms, Windows application development using Visual C++, Web site design/development, and technical writing.
  • I can build, host, and manage any web project. E-commerce, email marketing, mobile, paywalls, real estate, newsletter design and distribution, custom reports. Back-end programming. Front-end design. Server/domain/website administration. I can design your website or I can implement your design. I’ve worked with top professional designers and brought their designs to life. I’ve worked with more than 200 customers in U.S. and Canada, including government agencies, financial institutions, medical centers, and large call centers.

TECHNICAL SKILLS:

Technoloyg and Tools: HTML, JavaScript, Perl, PHP, AJAX, CSS, jQuery, MySQL, Oracle SQL, PHP, SOAP, TAPI, TSAPI, XML/VXML. C/C++. Windows, Linux, Unix. Advanced Photoshop user.

PROFESSIONAL EXPERIENCE:

CEO

Confidential, Minneapolis, MN

Responsibilities:

  • Software development and documentation for companies throughout the world.
  • I work directly with customers to determine user needs, design a proposed solution, estimate its cost, and then build the application. After installing and testing, I deliver a user manual that thoroughly describes the application and how to administer it.
  • IVR and CTI applications have featured speech recognition, text-to-speech, fax transmission, Oracle, socket interface, 3270 Synchronous Host Communications Interface, Adjunct/Switch Application Interface, Avaya Computer Telephony, Avaya Application Enablement Services, TAPI, TSAPI, UUI (user-to-user information), and MD5 message digest algorithms. Applications have interfaced with Avaya Vox Server, IP Office, and web services.
  • Web sites have included extensive use of CGI scripts to access data and format pages. Programming has utilized Perl modules for capture of system commands, cookies, data structures, database interface, encoding/decoding of base64 strings, Excel spreadsheet parsing, file compression, FTP, graph plotting, JSON, LWP and XML parsing, message authentication, SMTP, SOAP, SSL, and web user agents.

Software Developer

Confidential, Tysons, VA

Responsibilities:

  • Developed in Unix environment IVR applications residing on Intuity Conversant Voice Information Systems that disburse information to users by telephone. Wrote user documentation ranging from user manuals to technical specifications.

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