SUMMARY:

• IT Project Management Professional with twelve years of experience in various organizational structures and capacities, utilizing an array of PM/BA techniques and methodologies.
• Strong background in Microsoft Dynamics Consulting and Implementation, Software Development via SDLC, Best Practices, Network Security and Network Administration.
• 5 years client - facing consulting and software implementation engagements.
• Ethical and reliable, employing the highest degree of discretion and confidentiality.

TECHNICAL SKILLS:

Operating Systems: Windows 8, Windows 7, Windows Vista, Unix, Linux and OSX

Databases: MySQL, SQL Server, Sybase, Oracle, DB2, XML, SharePoint Server 2013, Project Server, Dynamics CRM and Exchange Server

Mgmt Software: QPR, Enterplicity, SAP, SNMP, PMS, TQT, ServiceDesk Plus and Property Data Collection

Applications: Eclipse, Dynamics AX (Axapta), Dynamics GP (Great Plains), Dynamics NAV (Navision), Dynamics SL (Solomon IV), Microsoft Visual Studio, Microsoft Project 2013, Microsoft Access, Microsoft Office Suite 2013, Microsoft Forefront and Microsoft System Center, Yammer, Yonix, Visio Pro 2013

Frameworks: ITIL, Application Service Library (ASL), Dynamic System Development Method (DSDM), Scrum, IBM Rational Unified Process (RUP)Capability Maturity Model (CMM)/ Capability Maturity Model Integration (CMMI) and COBIT

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Senior Business Analyst (Contract)

Responsibilities:

• Provide strategic vision and oversight for multiple client projects Collect requirement and create wireframes to visualize client needs. currenetly engaged in two implementation projects. Partner with client Business and Product Owners to define project vision and propose solutions. Work with client stakeholders to gather business and functional requirements on current and future systems and processes. Serve as a subject matter expert in the customer's business and functional needs to act as a point of contact between business and delivery teams.
• Contribute to iteration planning meetings to determine release and sprint capacity, estimation, and velocity. Write epics and user stories to detail software design for onshore and offshore development teams, using multiple tools and artifacts as needed. Create wireframes, prototypes, and diagrams to visually illustrate user needs. Participate in Agile development activities to ensure quality, clarity, and transparency throughout delivery. Deliver software that adds measurable value to clients, ensuring client satisfaction throughout engagement.

Software & Systems: MS Project, Agile, JIRA, Citrix Receiver SDLC, Sitecore, .NET, JavaScript, MacOS, MS Excel, Visio, Omnigraffle, Draw.io.

Confidential, Chicago, IL

Sr. Project Manager

Responsibilities:

• My primary responsibilities focus on the customer development strategies and business model validation. Our particular model evolves around key components including customer segments, value proposition, customer relationships, distribution channels, revenue streams and cost structure.

Software & Systems: MS Project, Clarity, Agile, Dynamics, SDLC, SharePoint, Rails, Eclipse, Python, PHP, MySQL, .NET, JavaScript, Linux, Yammer, Workbench 6, MS Word, PowerPoint, Access, Excel.

Confidential, San Francisco, CA

Consultant

Responsibilities:

• Wesabe was a Web2.0 personal finance site. I was assigned to the War Room where I composed analysis from the raw data reports. This included workflow maps, organizational/influence maps, customer archetypes, market map and channel/sales roadmap.

Software & Systems: MS Project, SharePoint, Dynamics CRM, MS Communicator, Word, PowerPoint, Access, Excel.

Confidential, Chicago, IL

Project Manager

Responsibilities:

• My role as PM spanned the entire SDLC, from pre-production, main production, alpha and beta testing to finally, commercial release. Among my highest responsibilities were to establish and maintain the sub-project timetables and project communication logs with the vendors, team members as well as the stakeholders to ensure that project milestones were reached in scope, under budget and ahead of schedule. Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Fostered a cross-functional team environment to work with all levels of management and the production staff. Managed, maintained and updated multiple project processes in a complex project environment. I also coordinated program and portfolio management activities within the Product, Business and Marketing divisions. Other obligations included identifying areas for process improvement, and rolling out these enhancements.
• I tracked project components, a broad array of intellectual deliverables for our internal customers. Mentor junior members of the project management team. Team members under my administration included Game Programmers, Tool Programmers, Middleware Programmers, Designers, Concept Artists, 2D & 3D Animators, Level Editors, QA, Audio Team, Vocal Talent, Scriptwriters and other subcontracted vendors.

Software & Systems: MS Project, SharePoint, MS CRM, MS Communicator, Word, PowerPoint, Access, Excel.

Confidential, Chicago, IL

IT Service Management Process Specialist

Responsibilities:

• Recruited by Chicago s first teaching Hospital, an operating business of $250M in sales as a diversified health and well - being company. The MMC IT-PM position required a high-performance project management executive with expertise in directing decidedly complex projects that built/optimized organizational process, metric systems, and an infrastructure to maximize departmental and corporate business results. Responsible for implementing an ERP/CRM system with database, establishing
• IT PMO, governance,project methodologies, developed and presented project financial reports to stakeholders, providing comprehensively secure network designs and systems analysis toward full life cycle at our downtown campus and more than thirty satellite clinics.
• Managed each stage of the project development effort, including scope definition, design, architecture, testing, and support. Managed third party commission application and financial planning integrations to significantly reduce corporate exposure and project risk. Lead and attended meetings regularly with senior management, providing status reports and updating project schedules. Implemented budget guidelines, defined project team member roles and expectations, pioneered firm-wide testing procedures for the newly implemented Microsoft Dynamics system with the deployment of the new corporate database.

Software & Systems: MS Project, EHR, Lotus Notes, MySQL, MySQL GUI Tools, SQL Server, DBDesigner, DB2, Perl, PHP, MS Dynamics ERP Suite, MS CRM, Linux, MS Word, PowerPoint, Access, Excel.