SUMMARY:

• Since the beginning of my career I have been fortunate to have had a pioneering role in the development of the information technology revolution domestically and internationally. My career has been at the bleeding edge since its modern beginning when there were no manuals or procedures to follow, we designed it, developed it, and deployed it. I participated in the development of the life cycle processes and wrote the manuals that are in use today, there was no such thing as can't be done. Innovation was how it was accomplished because it was all we had.
• I adapt and improvise as needed and use innovative and/or unorthodox methods to enhance the quality and efficiency of a project and consistently get the most from the least amount of resources. My project engineering and management experience includes developing timelines and budgets. I have led or participated in roadmap development, requirements gathering and analysis, business plan and use case development, systems and network design, user acceptance testing, operational readiness testing, operational acceptance testing, crisis management, defect and resolutions management, as well as vendor and customer management. I'm an expert troubleshooter and crisis manager with the ability to quickly analyze complex problems and develop and deploy cost effective solutions.
• I know how to remain focused in a sea of distractions and my customer facing experience and skill from engineer level to C - level executive is considerable. My talent for explaining very complex issues in ways anyone can understand is unparalleled and my ability to influence the decision making process is exceptional. As the eldest of six children I was entrusted with responsibility at a very early age, I have continued to nurture and develop this skill my entire life. My gift for motivating, managing, and delegating responsibility and authority is very well developed and effective.
• I think my unique and diverse experience has given me skills and perspective that very few have and believe I can offer any team or project a refreshing outside the box can do attitude they would be quite pleased with. I know the diligence it takes to thoroughly analyze and plan a project and do the job right the first time pays for itself many times over in the long run and contributes directly to project success, customer happiness, and company profits.

TECHNICAL SKILLS:

Programming languages: Assembler Ericsson PLEX C++ Delphi Object PascalRelational Database: Oracle Sybase Delphi Paradox MSSQLMySQLQuality control and improvement: ISO 9001 AGILE CMM (Capability Maturity Model) TQM (Total Quality Management)Operating systems: Win98, NT, 2000, XP, Vista, Win7 UNIX Solaris, FreeBSD, HPUX, AIX Server, Exchange, Active DirectoryOffice productivity applications: Microsoft Word, Excel, Project, Access, PowerPoint, Visio Frame Maker, WordPerfectNetwork Management Applications: HP Openview, Qualix HA+Configuration Management Applications: ALM Quality Center CMVC PVCS

PROFESSIONAL EXPERIENCE:

Confidential - Plainsboro, NJ

Senior Business Analyst

Responsibilities:

• Design, execution, troubleshooting end to end test and test management
• Defect management and tracking, root cause analysis, resolution, and verification
• Third level technical support and
• Offshore resource management and

Confidential, Bryson, TX

Founder, President, CEO, Jack of all trades

Responsibilities:

• President, Chief Technical Officer
• Principal engineer and architect
• Company operations and management
• Employee management, evaluation and
• Sales, marketing, planning, design, implementation, installation and testing

Confidential, Deerfield, IL

Consultant

Responsibilities:

• Deploy proof of concept project for the Qwest VoIP Next Generation Network
• Vendor evaluation and management
• Requirements gathering and analysis
• Beta customer recruitment, management, and liaison
• Existing network integration
• Traffic migration planning
• FVO Alpha and Beta phase planning and migration management
• Acceptance testing requirements, planning, procedures, and reporting
• Network performance evaluation analysis, and reporting
• QOS implementation and management

Confidential, Allen, TX

Senior evaluation consultant to VoiceStream Wireless

Responsibilities:

• Equipment assessment and inventory of Southeast United States acquisitions
• Manage 4 verification teams
• Verify equipment and spares match inventory documentation
• Verify cabling lists and diagrams vs actual to insure correctness and completeness
• Identify and correct Visio documentation errors and any other site issues

Confidential, Dallas, TX

Senior test engineering consultant

Responsibilities:

• Test planning, documentation, and management
• Test case development
• Manual, automated, and regression test case execution, tracking, and reporting software defect troubleshoot and correct
• Test and debug SS7 call setup and features interaction interworking
• Debug and correct interswitch, mobile to mobile, and mobile to trunk calls

Confidential, Dallas, TX

Senior test engineering consultant

Responsibilities:

• Call center design and architecture
• Requirements design, gathering, and documentation
• Test planning design and documentation
• Test case design, execution, and management
• Billing record and invoicing verification
• Software and system documentation and procedures for upgrades and feature enhancements
• Design and verify field installation test and support documentation
• Third level support for the technical assistance group for ERS and DSE platform issues

Confidential, Richardson, TX

Senior Network Test Engineering consultant

Responsibilities:

• Network verification user acceptance and testing
• Test results management and defect tracking
• System requirements documentation and traceability tracking
• Operational readiness testing and management
• End-to-end billing call-through test design and user acceptance testing for verification and
• Test Lab design and acceptance testing
• Customer Showcase Lab design
• Network and system user documentation

Confidential, Des Plaines, IL

Consultant, Software Test Project Manager

Responsibilities:

• Gateway subsystem test team management
• Requirements analysis and test design matrix traceability
• Test planning, design, execution, and results management
• Defect management, resolution mapping, and documentation
• Coordination and management of offshore development, testing, and delivery team activities

Confidential, Vienna VA

Senior Software Test Engineer

Responsibilities:

• Call processing test case design and development
• Billing system test and
• Design reviews for the public and virtual private network dialing plans
• Signaling and protocol conversion verification
• Compatibility management between MCI's domestic network and rest of world VPN/AIN features
• End-to-end billing and invoicing verification

Confidential, Pennsauken NJ

Senior Engineer

Responsibilities:

• Call generator script design and validation
• Signaling protocol template design and verification
• Billing verification template and rules structure design
• Project and system development, deployment, and lab integration
• Test case database modeling and design
• Call case feature implementation team management
• User documentation and on system architecture, usage, test case design, debugging, and results procedures

Confidential, Richardson TX

Principal Software Test Engineer

Responsibilities:

• Test requirements gathering, analysis, and traceability
• Test planning, test case, and test procedure development
• Manual, automated, and regression test instruction design
• Defect analysis and resolution
• Test project management for the P5 CNA-2 Custom Calling Features correction package
• Test bed management
• Custom calling feature design reviews and analysis
• Code reviews, walk-through, and analysis

Confidential, Plano, TX

Principal Software Test Engineer

Responsibilities:

• Management of project test plans, test procedures, and test instruction deliverables
• Test, verification and of software enhancements and corrections
• OSS system level and network level testing for provisioning, call processing, and system level maintenance
• Hardware/software integration
• Systems hardware and software defect resolution and verification management
• Acceptance testing documentation
• Executive level project management reporting and presentations
• Developed and implemented an AGILE like development and test process for identifying and correcting software defects

Senior Software Test Engineer

Confidential

Responsibilities:

• DS1 and DS3 transmission feature testing
• Network level test planning, procedures and instructions
• Software/firmware/hardware features integration
• Platform network management and OSS integration
• Installation and upgrade documentation.
• Customer acceptance test and documentation

Senior Software Integration and Test Engineer

Confidential

Responsibilities:

• Test planning, procedures, instructions, and documentation
• Test execution, defect reporting, tracking, and resolution
• Documentation and build library procedures and verification
• Automated regression test system conceptual design, development, deployment and

Senior Project Integration Engineer

Confidential

Responsibilities:

• Management of test engineers and test bed platforms
• Test planning, procedures and instructions
• Release management, build, and documentation call processing software integration and regression testing
• Software build configuration management and definition
• Field installation instructions and documentation

Confidential, Irving, TX

Principal Project Engineer

Responsibilities:

• insure customers were happy and satisfied with their 61-K system manage/supervise software upgrade teams installation and test of software upgrades isolate and defects not resolved by the upgrade liaison for software defect root cause analysis and escalation patch and customer documentation translations in upgrade methods, procedures, and documentation crisis response Tiger Teams manager

Confidential, Confidential City, TN

Project Manager and Senior Engineer

Responsibilities:

• Installation and test of hardware, software, and firmware upgrades lab testing and deployment mockup user acceptance testing defect analysis and escalation management of 10 software upgrade teams management of 14 hardware upgrade teams managed upgrade of 250 switch sites

Software Test Engineer

Confidential

Responsibilities:

• provide software installation and test support for the Installation Dept. provide software support for the Customer Technical Assistance Center engineer, test, and install translations routing databases engineer, test, and install special features databases nsite/customer software support and software upgrade installations train customers in crisis management methods and procedures

Installations Engineer

Confidential

Responsibilities:

• Installation and test ITT 1210 (DSS1) Class 5 host and remote digital switching systems
• UAT (User Acceptance Test), cutover test and validation troubleshoot and correct software and hardware defects
• DC power plant installation and validation
• Customer procedures and documentation

Confidential, Akron, OH

Founder and president

Responsibilities:

• Day to day company operations
• Business planning and sales
• Setup and operation of concert sound systems
• Equipment procurement and management
• Sound reinforcement and recording equipment design, purchasing, operation, and management
• Road crews management

Confidential, Akron, OH

Founding partner and VP of Operations and Marketing

Responsibilities:

• Day to day company operations
• Business planning
• Marketing, promotion and sales
• Concert promotion activities
• Talent acquisition and management
• Sound and recording equipment design, purchasing, operation, and management
• Road crews management