Senior Business Systems Analyst Resume Profile Baltimore, MD - Hire IT People

Summary

Over 20 years of experience in diverse Systems and Business Analyst roles combining creative talents, strong cross-functional communication skills and liaison between Information Technology and Business segments to produce meaningful results including preparing master requirements plans for enterprise-wide identity Access Management IAM systems, and Customer Relationship Management Systems CRM .Additional expertise in Project Management and Problem Resolution.

AREAS OF STRENGTH

Lead Business Analyst

Create Business Plans
Data Quality Integrity
Supervise Analysts

Create Test Plans
Analyze User Needs
Build Quality Plans
Technical Savvy

Create Identity Mapping
IT Systems Testing
Risk Compliance
Vendor Relations

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Systems Analyst

Create Business and Functional Requirements documentation for an Enterprise-level project impacting 5000 associates tasked to replace an existing IAM system with a customized out of the box IAM solution Courion Access Assurance Suite . Supervised 2 Analysts.
Established data feeds from external systems and created Identity Mapping Rules while leading efforts with the Extract/Translate/Load ETL process.
Collaborate with Senior Business Analysts and Business Unit managers, establishing requirements for access management, analyzing user requirements and an implementation plan.
Create and Implement quality measurement plans for fulfillment processes for Security Access Requests. Implement random sampling techniques, analyze for compliance and implement corrective procedures

Systems Security Analyst

Confidential

Challenged in a Problem Resolution role to interact with the internal Help Desk, DPSG support staff and the general user population to troubleshoot and solve systems issues.
Led Business Analyst team in reviewing and recertifying Sensitive Systems that included Risk Compliance and user population's recordkeeping systems.
Acting in a liaison role for Retail and Investments business units for defining and maintaining Pershing and DST security access definitions and user template profiles for Management of Systems Access.

Technical Liaison/Institutional

Confidential

Spearheaded technical project management, client desktop support and serve as Informational Liaison for the Institutional Sales and Client Service Business Unit.
Consolidated three separate databases into one web-based solution including screen design, functionality and data mapping.
Led the UAT testing process for the Institutional business Customer Relationship Management CRM System.
Supported database management and all aspects of technical coordination including configuration management, security management and resource performance monitoring.

Confidential

Consultant Liaison/ Institutional

Managed Six Consultant proprietary databases and one SQL based. As Administrator and Database Analyst work included system installs, software upgrades and new user training.
Prepared standard and customized marketing graphs and competitive analysis information.
Maintained and updated web-based internal Separate Account Marketing database utilizing the Vision System and GPS Global Portfolio System .
Prepared statistical/asset data required for Requests for Proposal working closely with technical writers.

Executive Assistant/Institutional

Confidential

Provided Organization and Support to the Managing Director of T. Rowe Price specifically managing the Separate Account Division office management that required considerable travel, efficiency and confidentiality as well as astute time management.
Developed 1998 department budget and assistance on business plan.
Charged with dedication to Special Projects including research of software packages and/or developing effective client and consultant database for Separate Account Marketing Group.

Senior Institutional Marketing Assistant

Confidential

Supported marketing professionals while traveling involving completing client service requests, attending meetings and maintaining positive interaction with clients and prospects.
Assisted in preparing departmental budgets and business plans

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Senior Business Systems Analyst Resume Profile

Baltimore, MD

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