WORK EXPERIENCE:

Helper Coordinator

Confidential, San Jose, CA

Responsibilities:

• Supervised/managed Confidential delivery routes for drivers and drivers helpers over 100 routes daily schedule
• Close to work with HR to maintain coordinate over 200 helpers hiring process
• Coordinate and management for inbound/outbound phone calls
• Act as a management and supervisory of coordinating daily office schedules
• Japanese and international content reviews; analyze functionality/linguistic reviewrecommend engineering corrective actions

QC Content Analyst

Confidential, Mountain View, CA

Responsibilities:

• Ensure to QC to following the company s policies and deliver the quality products
• Write EN/JP and report relevant bugs and errors using best practices through YouTube internal database
• Japanese and international content reviews; analyze functionality/linguistic review, recommend engineering corrective actions
• Indirect team leader of 6 people to create the new QC policies for the new contents

JP Localization Specialist

Confidential, San Jose, CA

Responsibilities:

• Write and report relevant bugs and errors using best practices through Cisco internal database
• Japanese content review; analyze functionality/linguistic tests, recommend engineering corrective actions and use JIRA
• Analyze Cisco devices, applications, and smart phones, performance of programs; take action to correct deficiencies from consultation
• EN/JP vice versa IT translation; report to the engineering

JP Localization/Application Analyst Team Lead

Confidential, Mountain View, CA

Responsibilities:

• Japanese content review; analyze functionality tests, recommend engineering corrective actions
• Responded interview and hiring candidates for new project team for over 40 contractors.
• Responded for team, group meeting, and work status decisions.

JP Localization Specialist

Confidential, Cupertino, CA

Responsibilities:

• Lead new project;Highly organized with attention to detail and a commitment to quality
• Japanese content review; analyze functionality tests, recommend engineering corrective actions
• Write/report relevant bugs and errors using best practices through Confidential 's internal database
• Ability to under and prioritize task and issues quickly and efficiently
• Native language skills and cultural awareness of native country; EN/JP vice versa translation

JP Localization Specialist

Confidential, San Jose, CA

Responsibilities:

• Android Debug Test/troubleshoot applications via hardware, database, and programming
• Maintain/modify smartphone s/w programs; develop programming logic, make coding changes
• Analyze phone performance of programs; take action to correct deficiencies from consultation

Call Center Agent

Confidential, Mountain View, CA

Responsibilities:

• customers, software analysis, updates, upgrades, trouble shooting
• Inside Sales experience facilitated communicate by phone/email w/customers for new upgrade offer to new and existing customers.
• Act as JP QA engineering to code all customers 50 - 500 daily reports
• JP agents lead; translate/interpret vice versa JP/EN Nik by Confidential website, customer information, and daily reports

JP Localization Specialist

Confidential, San Jose, CA

Responsibilities:

• Android Debug Test/troubleshoot applications via hardware, database, and programming
• Maintain/modify smartphone s/w programs; develop programming logic, make coding changes
• Analyze phone performance of programs; take action to correct deficiencies from consultation

JP Localization Specialist

Confidential, Cupertino, CA

Responsibilities:

• Write and report relevant bugs and errors using best practices through Confidential 's internal database system.
• Analyze data for Voice recognition for localization.
• Ability to under and prioritize task and issues quickly and efficiently
• Native language skills and cultural awareness of native country
• Highly organized with attention to detail and a commitment to quality
• EN/JP vice versa IT translation; report to the engineering

Marketing Manager

Confidential, San Jose Office, CA

Responsibilities:

• Marketing, developing for a business with local communities for newest office
• School owner: local marketing--successfully established/managed operations for 500+ students
• Master Kindergarten Teacher: Supervised 4 teachers; Coordinated parent/teacher conferences
• Created, coordinated, and managed class and school budgets for the events for yearly plan
• Developed weekly, monthly, yearly school performance, events, and teachers’ schedules
• Community College: marketed/taught 1st ever course curricula for 20+ classes at 3 campuses
• Created and Managed schedules for 20 classes at 3 college campuses
• Managed over 20 students’ portfolios and reports to the community program
• Supported local community college course marketing department--developed new courses
• St Louis Japanese School: Led $14K in fundraising to increase school budget and marketing
• Led teachers’ conferences and coordinated two annual student musical performances
• English Instructor: Taught business English to 24 branch managers from Toshiba Electronics

Interpreter/Translator

Confidential

Responsibilities:

• 12+ yrs experience; Strong bilingual communication skills in multitude of capacities/industries
• Facilitated delivery of $30K of house equipment; created resident/contractor work schedules
• Responsible to order household appliances; managed Japanese contract Co. equipment facility
• Office administrator/office clerk/customer service; organized office supplies, managed office
• Managed office phone calls, facilitated office correspondence to customers
• Executive Assistant: reported to Japanese construction company CEO
• Provided interpretation between US gov’t, facilities, and Japanese construction company
• Managed short-term projects and provided daily reports to Gov’t and company CEO
• Responsible to arrangement travel and schedule plan for CEO
• Responsibility and managed company’s construction estimate and revenue
• Facilitated ordered manufacture products import/export and report to Confidential QA

Office Manager

Confidential

Responsibilities:

• Managed and marketed international events for city renovation project “Western village”
• Drove information flow of city downtown façade redevelopment of over 100 local businesses
• Managed 7 entry employees to market new city business development to 45,000 city residents
• Reported to CEO for branch office projects for daily, weekly, and monthly updates
• Marketed city events/plans/coordinated to residents; hosted numerous city events
• Recruited and hired international talent for city international events
• Excel professional; tracked/managed/coordinated event schedules, reported to CEO
• Japanese/English interpreter/translator for office employees and US civilian/active duty
• Organized branch office facility’s supplies and coordinated monthly budgets

Sales Representative

Confidential

Responsibilities:

• 6+ yrs experience of sales of $16K/mo; presented info at conferences to 200+ customers
• Perform individual/team sales representative and presented as a cosmetic care demonstrator
• Managed individual/team planning for daily, weekly, monthly referral and customer appts
• Responsible to order, process, and track delivery of beauty machine/cosmetic products
• Daily customer service; directed official phone calls for customer sales and follow up actions
• Tracked revenue records cosmetic and products; weekly, monthly, periodically
• Team oriented and created customized business cases for specific sales opportunities
• Maintained thorough understanding of company products to develop new sales opportunities
• Responsible to assist new team entry level sales representatives
• Developed new sales team and led daily, weekly, and monthly sales targets

Assistant Director

Confidential

Responsibilities:

• Managed $300K annual budget; directed curriculum for 7 teachers and over 100 students
• Organized school budget, purchased school supplies; Coordinated student’s parents conference
• Managed daily, weekly, monthly, yearly project/events; translator/interpreter customer service

Administrative Assistant

Confidential

Responsibilities:

• Event coordinator, customer service, municipal tours; American/Japanese home-stay program
• Support military/civilian families for bill payments, local community information, interpreting
• Office clerk, receptionist, customer service, Japanese/English interpreter/translator
• Telephone and customer personal assistant for local and international travel and schedules
• Managed and kept track USA government international bases information records