SUMMARY

• Over Eleven years of diversified IT experience in complete software development life cycle process including System Analysis, Design, Development, Testing, Implementation and documentation.
• Responsible for evaluatingbusiness systems and user needs of the application, leveraging analysis to recommend system andbusinessprocess modifications.
• Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end - state requirements.
• Extensive experience in requirement elicitation techniques like JAD sessions, Document analysis, Prototyping, Reverse engineering, Brainstorming, Requirement workshop with users, subject matter experts (SME's) and business stakeholders.
• Excellent Analytical skills in understanding and identifying the Business process and conducting feasibility studies to develop Scope and Vision Document.
• Thorough understanding of the Software Development Life Cycle (SDLC) and their variants viz. Waterfall, Agile, Spiral, RUP.
• Experienced in tracking, documenting, mitigating and resolving Project Risks and Issues.
• In-depth working knowledge of Cost/benefit analysis.
• Experienced in writing Business Requirements Document (BRD) and Functional Requirements Document (FRD).
• Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams - Context, Use Case, Sequence, Activity diagrams in MS Visio and Rational Rose.
• Expertise in preparing Project related documents like Field Mapping, Requirement Traceability Matrix, Project Management Plan, Weekly/Daily Task Reports and Status Reports.
• Extensive experience in writing SQL Queries and in-depth knowledge of Database Management Systems.
• Strong experience in conversion and re-engineering project for Legacy applications.
• Experience in Release management.
• Strong experience in SOX control and audit process.
• Excellent experience in Technical standards and processes.
• Proficient in interacting with Stakeholders, Subject Matter Experts (SMEs), System Analysts and Technical team with excellent communication and interpersonal skills.
• Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration and Scheduling.
• Experienced with Manual as well as Automated Testing Strategies.
• Skilled in Unit/System/Integration/Regression/Smoke testing as well as Users Acceptance Testing (UAT)
• Expertise in creating the Test Plans, Test Cases and Test Scripts and efficiently prioritize and manage the defects using the Defect Tracking system.
• Experienced in and mentoring team members with product knowledge and business processes.
• Strong experience in performance tuning.
• Outstanding organizational skills including ability to multitask, prioritize, and manage complex issues.

TECHNICAL SKILLS

Methodologies: AGILE, Waterfall, Rational Unified Process Methodologies

Project Management tools: MS Project, Rational Requisite Pro, Rational Rose, MS Visio

Testing Tools: QTP, Rational TestManager, ClearCase, ClearQuest

Test Strategies: Integration, System, Regression, User-Acceptance, Black-Box, White-Box Testing, Functional, Manual

Databases: DB2 UDB 9.5, Oracle 10i, MS SQL Server

Documentation: MS Office (Word, Excel, Power Point, Outlook)

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Worked as lead Business Analyst for the Corporate Sponsored Marketing Operations team. Implemented processes to allow seamless technical integration with vendors, allowing for the transmission and processing of new records.
• Worked in Agile Scrum Development Methodology; collaborated with Product Owners (PO) to capture requirements through working sessions to develop/design functional/technical user stories in Rally and the creation of requirement documents artifacts in the development of a Content Management System.
• Facilitated the Scrum ceremonies: Daily Scrum (Standup), Product Backlog, Grooming Sessions. Sprint Planning, Sprint Retrospective and Sprint Review.
• Produced and delivered to the client Sprint Summary Reports and Release Summary Reports, weekly progress reports
• Participated in the following ceremonies: Scrum of Scrums, Release Planning, Release Review and Release Retrospective to guide the project along its development process
• Coordinated working sessions with other groups to identify dependencies and request Epics/Features and Users stories to support internal user stories for deployment.
• Involved in User Acceptance Testing (UAT) with the business team to validate accuracy of the enhancements being developed
• Communicated the business needs clearly to the internal teams in the form of use-cases, sequence diagrams and process flows, as needed in Visio.
• Developed functional and/or technical requirement specifications adhering to standard templates.
• Reviewed, analyzed, and evaluated current and proposed application enhancements against enterprise business requirements and internal customer needs.
• Worked with the Database team for capacity planning.
• Worked with parties across multiple functional and departmental boundaries to conduct process development sessions, negotiate issues, and reach consensus.
• Performed risk analysis and mitigation and managed requirements change control throughout project lifecycle.

Environment: Agile, JIRA, Confluence, Pivotal Tracker, Windows 2000, MS Project, MS Word, MS Excel, Visio2010, Oracle 9i, DB2.

Confidential, McLean, VA

Business Analyst

Responsibilities:

• Responsible for Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis with Document and Records Management.
• Interacted with the project team to define system objectives and scope, identified constraints and the measures of success for the system to be developed.
• Facilitated JAD sessions with management, users, subject matter experts (SME) and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
• Prepared and presented Business Requirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD).
• Performed gap analysis; estimation of the implementation for releases and documentation of high level requirements.
• Worked as a SME responsible for creating and maintaining functional requirements to handle all the queries and concerns of development and testing teams.
• Created data mapping templates and aided the development team to reduce the bandwidth of the project.
• Review prototypes, solution blueprints, and project scope to ensure that the needs of the business are met.
• Participated in and contributed to As-is and To-be Process Modeling Sessions, and build process models responsible for analysis and reporting.
• Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams, activity diagrams, Sequence Diagrams using Rational Rose according to UML methodology.
• Created Screen Mockups using Visio.
• Defined testing objectives and verify requirements are testable.
• Responsible for Test Planning, Test Case development and test script execution for Integration, Regression, Performance, Functional and System Testing.
• Created detailed test plans and testing strategies and ensure these are executed extensively, which includes executing SQL queries to retrieve data and test.
• Extensively worked with requirement management tool and test management tool such as Rational IBM Rational Requisite Pro and Mercury Quality Center.
• Provided support for User Acceptance Testing, writing test plans and developed different testing strategies like Black Box testing, and Load testing.

Environment: Waterfall, Windows 2000, Oracle 9i, Rational Requisite Pro, UML, Requisite Pro, ClearCase, Quality Center, MS Project, MS Word, MS Excel, Java, Web Logic, DB2.

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Worked as a Full-Stack SystemsAnalystin Agile environment on all project aspects ranging from requirement gathering to supportingBusinessAcceptance Testing (BAT), engaging with Product Owners and stakeholders to drive IT system design
• Documented End to End systems flow with requirements, segregating them into low level Use Cases, activity and UML sequence and swim lane diagrams
• Worked with the Data Architecture team to derive system flows by evaluating data operations and access patterns
• Performed sprint level feature breakdown ofbusinessstories and translating into technical stories and software deliverables and tracking them in Rally
• Facilitated JAD sessions withBusinessusers and Developers for discussing the requirements
• Facilitated weekly meeting calls to discuss the action items, issues/open items, and next steps
• Analyzed Risks and Issues of the projects to avoid delays in projects
• Created and managed product backlogs and prioritizations for sprint level tasks
• Hands-on operability on software tools such as DHC, SOAP UI, Sonar dashboard and SQL databases to test user scenarios with technical andbusinessteams
• Composed Business Requirement Documents and developed design specifications documents, artifacts managed in CVS version tools and used Bugzilla for Issue Tracking System.
• Created requirement traceability matrix to ensure all requirements are captured, associated with contractual requirements and to measure the project/program progress and success.
• Developed fit gaps analysis reports to identify application functionality gaps and data issues
• Developed gap remediation action plans for application and data issues; created and managed action items, questions and issue derived from workshops; provided updates to statues, responses and resolutions for each item using JIRA Issue Tracking System.
• Developed and maintained project plans using Microsoft Projects for a multi-phased/multi-site implementation to ensure timely completion of projects, and provided meticulous documentation and reports to Executive Management regarding project status for domestic and international clients.
• Designed a robust set of reporting, ad-hoc query using SQL and analysis.

Environment: Agile, Rally, Windows 2000, MS Project, MS Word, MS Excel, Visio2010, Oracle 9i, DB2.

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
• Followed a structured approach to organize requirements into logical groupings of essentialbusiness processes,business rules, information needs and insured that critical requirements are not missed.
• Conducted Functional requirement specification and User requirement specification reviews and walkthroughs with the designers, developers and stakeholders.
• Involved in performing User acceptance testing (UAT).
• Worked with Quality Assurance team to review the test scripts against the functional specification and helped them create scenarios which would test the system end to end.
• Worked closely with the data model team to review the data model and validate it
• Extensively worked in defining business processes, identifying risks, base-lining acceptance criteria, and deliverables.
• Created and maintained business and data process diagrams of current business functions and data flow using Microsoft Visio. Used JIRA to capture application requirements for the development of the new product.
• DevelopedBRD, FRD, Use Case diagrams, business flow diagrams, Activity/State diagrams and Wire Frame diagrams so that developers and other stakeholders can understand the business process.
• Conducted JAD sessions to develop architectural solution that application meets the business requirements, resolve open issues, and employed change management to address
• Created and maintained a project schedule using MS Project showing all of the deliverables target dates.
• Worked closely with the client base to understand and meet their needs by incorporating new functionality and features into the back-end applications
• Facilitated the weekly meetings with the development teams to continuously improve the QA process for the application development.

Environment: RUP, JIRA, SOAP UI, Windows 2000, MS Project, MS Word, MS Excel, Visio2010, Oracle 9i, DB2.