SUMMARY

• 6+ years of professional experience as a Business Analyst with a strong understanding of Business Analysis, Business Process Management and Business Process Modeling.
• Excellent experience in Retail Industries.
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Experience in Agile Methodology, XP (Extreme Programming), Six Sigma.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a business analysis methodology for application functionality designs using IBM’s Rational Rose.
• Performed Integration testing in the Procure to Pay,Order to Cash and Receipt to Issue cycles.
• Effective communicator leading various information gathering meetings, user interviews, Joint Application Development (JAD) sessions and presentations.
• Good functional knowledge on Order Management, Purchasing and Warehouse Management system.
• Effective in establishing project plan and milestones, managing scope and in helping ensure that timelines are met.
• Apt in Object Oriented Analysis (OOA) and UML.
• Proficient in developing Wireframes, Use Cases, Data Flow Diagrams, Sequence Diagrams, Activity Diagrams, Collaboration Diagrams, Class Diagrams, Entity Relationship Diagrams and Business Process Diagrams. .
• Proficient in writing SQL queries for data analysis and validation.
• Expertise in developing QA Test Plan, Test Conditions, and Test Cases to ensure complete and adequate testing as well as coordinating and conducting User Acceptance Testing (UAT).
• Diligent team player with enhanced analytical, communication, organization and leadership skills.
• Tactful resource in managing user request changes and user conflicts.

TECHNICAL SKILLS

Tools: UML, Rational Rose, Requisite Pro, Clear Quest, Clear Case, Microsoft Visio, DOORS, MS Word, MS Excel and MS PowerPoint, Microsoft Office Sharepoint Server (MOSS), Business Objects, Oracle EBS, Mercury Test Director,JDA, JIRA bug tracking tool, BugZilla, ERwin, MS Dreamweaver, MS Photoshop, uPerform, SnagIT

Modeling Techniques: Use Case Modeling, UML (Use case, Sequence diagram, Activity Diagram, Class Diagram, Entity Relationship Diagram),Six Sigma, Object Oriented Analysis and Design

Methodologies: RUP, RAD, Waterfall, Scrum and Agile

Database: SQL, MS Access, Oracle

PROFESSIONAL EXPERIENCE

Confidential, Bloonington, MN

Sr. Business Analyst

Responsibilities:

• Served as a liaison between various business units and information technology groups.
• Conducted Architectural Discussions to prepare the Proposed Architecture and provided insight in the Business Case to the Architecture Review Board (ARB).
• Responsible for creating business work flows and processes and creating management reports based on the business rules and the business case analysis
• XML order header and order detail data transfer; inventory/supply chain management modules
• Performed Business Process Mapping and performed AS IS and TO BE analysis
• Worked together with other team members in interviewing various business groups and identifying and prioritizing business and functional requirements.
• Worked together with SMEs, architecture group and technical team leads to detail the interface, customized based on different user roles and functions.
• Build with cross - functional partnerstoidentify waystoimprove efficiency of theordertocashprocess.
• Mapped the current and proposed process and conducted thorough GAP analysis
• Generated Use Cases, Use Case Scenarios, Activity Diagrams and Data Flow Diagrams.
• Co-authored Functional Requirements and Specification Document.
• Worked on Procure to pay and Order to Cash modules like PO, AP, AR, & GL.
• Worked with information architects and creative groups in detailing the wireframes and depicting GUI design.
• Assisted the database development team in data modeling, data structure and data table layouts required for consolidation of incongruent databases.
• Initiated and validated changes and facilitated new user training and ongoing training and support of project systems, upgrades and modifications in system rules.
• Responsible forordertocashprocess, including booking orders, generating invoices, collectingcash, and applyingcash.
• Facilitated the documenting of test cases and recorded them for the functionality testing in Test Director based on test requirements.
• Analyzed and summarized data from database warehouse, to produce reports
• Worked closely with the data warehouse development team to ensure user requirements and issues are being addressed while controlling scope.
• Hard-core experience involving Business Process Re-Engineering, Software Re-Engineering using RUP methodology and ERP Systems Implementation and Continuous Improvement techniques.
• Designed and lead matrix system analysis process to identify software functionality and defect tracking issues in ERP and ecommerce IBM Web Store Applications
• Involved in writing test plan, test cases and test scripts for end-to-end testing.
• Reviewed test results and reported bugs/issues using Mercury Test Director.
• Assisted in UAT and end user training.
• Involved in various other enhancement initiatives to include new functionalities and redesign.

Environment: Rational Suite (Rose, Requisite Pro), Dreamweaver, Oracle EBS, Rational Unified Process (RUP), Windows NT/XP, UML, UNIX, MS-Project, MS-Office Suite, Casewise Corporate Modeller, WinRunner, Test Director.

Confidential, Austin, TX

Business Analyst

Responsibilities:

• Conducted Joint Application Development (JAD) Sessions as a Facilitator and moderator to gather requirements from the group.
• Interacted with Business Users to assess needs, identify key challenges, and define project scope and deliverables.
• Managed and helped write descriptive training and user manuals for Agile enablement project
• Process mapping, data cleansing, data migration and validation of data table structure in areas of sales, inventory, procurement, production and distribution.
• Streamlined operations and optimize resources for ecommerce platform.
• Successfully used Waterfall methodology for gathering requirements by facilitating Use Case Workshops and sessions.
• Managed program and project efforts for Logistics and E-Commerce, POS,SupplyChain, CMS, and Web based applications, business strategy and web site content.
• Documented business workflows textually as well as in UML diagrams (State diagrams) according to RUP, for the stakeholder review.
• Tested various types of invoices in Receivables like Standard Invoice, Debit Memo, Credit Memo, prepayment, Expense Reports. Performed full Procure to Pay (P2P) and Order to Cash (O2C) end to end testing.
• Formulated a team, which is apt for the purpose of executing the project.
• Prepared Business Requirements Document (BRD) and then converted business requirements into Functional Requirements Specification (FRS).
• Facilitated RAD Session to understand user requirements, design applications and define business processes for logistics in IT operations
• Extensively tested Order to Cash flow involving creation of different types of custom Sales Order and walking them through Pick Release, Pick Drop, and Ship confirm.
• Defined release plans for ecommerce platform with release managers according to gathered information from various IT departments.
• Responsible forsupplychainmanagement,MRP, inventory control models, demand management, logistics and forecastingSupplyChainoptimization using SCOR model - source, deliver processes
• Conducted Walkthroughs for better understanding of the business user requirements.
• Designed Object Oriented Diagrams representing Use Case Diagrams and all necessary sub-features using UML.
• Assessed impacts of user change requests on application and document associated functional requirements and design changes.
• Prepared test cases, test plans, and execution plans to support UAT.

Environment: Rational Rose, Requisite Pro, Agile, MS-Visio, MS-Excel, UML, MS-Access, Microsoft Project, Oracle, JIRA

Confidential, KS

Business Analyst

Responsibilities:

• Helped Project Manger in project design and project plan using the Agile/Scrum Methodology.
• Served as an intricate team member in preparing Scope and Vision document. Helped manage scope and identify risks throughout the project life cycle.
• Responsible for implementing supply chain and operations solutions in the exploration & production lines
• Lead, develop and implement the planning system improvements to maintain optimal inventories throughout the global supply chain
• Led requirements elicitation meeting to obtain consensus and feedback on functional requirements and business rules.
• Support for an inventory management value assessment to improve financial performance and the customer experience by reducing working capitals and supply chain costs, and improving on shelf availability.
• The Supply Chain scope includes the entire supply chain from production order to shipping & delivery and order management.
• Documented current and proposed process flow and conducted detailed gap analysis.
• Worked in conjunction with other team members, technical architects and developers to understand system integration and interface requirements.
• Developed hands-on experience with Warehouse, Inventory, WMS and MRP
• Performed Requirement Analysis and developed UML Use Cases, Activity Diagrams using Rational Rose to understand the requirements.
• Good knowledge on Supply Chain Management(SCM) and Order to Cash (OTC) Modules.
• Coordinated the design and programming of all interfaces to the existing mainframe and the new Enterprise Oracle Retail Merchandising System (RMS)
• Worked on several resolutions pertaining to, order to cash business process flow.
• Created PowerPoint presentations incorporating MS Office Suite, Excel, Word and Access
• Co-authored detailed Business Requirements Document and Functional Specification Document.
• Designed and developed Use Cases, Use Case Diagram, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams using Object Oriented Design (OOD) concepts and UML using Rational Requisite Pro.
• Worked with an information architect to create and develop wireframes and mock-up screens for the UI.
• Analyzed and summarized data from database warehouse, to produce reports
• Hard-core experience involving Business Process Re-Engineering, Software Re-Engineering using RUP methodology and ERP Systems Implementation and Continuous Improvement techniques.
• Worked for clients across industries, which includes Retail, CPG, manufacturing, Automobile and 3PL.
• Performed a detail study for 3PL & Third Party Supply Chain solution system at Confidential and Understand the business process
• Collaborate closely with IT vendors and internal divisions to coordinate high-level and detailed projectroadmap(s) identifying program risks and recommend solutions to complete projects within scope.
• Developed strategies and operating models that integrate planning, supply chain, business process improvement, data gathering, requirement definitions, and fulfillment functions within various organizations.
• Attended a session on Six Sigma awareness.
• Used ERP business user information to create prototype business models and related business objects for
• Human Resources, Sales, Supply Chain and Finance which strongly supported ERP configuration using Business Process Modeling tool with UML and OOD
• Process Analysis for the residential loan processing industry usingSix Sigmaand Lean Management.
• Customization of JDA Prospace for Virtual Merchandising and Planogramming requirements of the business users
• Determined a testing strategy in conjunction with the QA team. Assisted in writing detailed Test Plan, Test Cases and Test Case Scenarios for system testing, integration testing and functional testing.
• Assisted in performing and coordinating unit, performance and functional testing.
• Coordinated User Acceptance Testing (UAT), developed and maintained quality procedures and ensured that appropriate documentation was in place.

Environment: Rational Suite (Rose, Requisite Pro), Dreamweaver, Agile, Windows NT/XP, UML, UNIX, MS-Project, MS-Office Suite, Casewise Corporate Modeller, Oracle EBS, WinRunner, Test Director

Confidential, North Bergen, NJ

Business Analyst

Responsibilities:

• Responsible for gathering user requirements and specifications for designing a mortgage based loan system using and documenting the same.
• Support for an inventory management value assessment to improve financial performance and the customer experience by reducing working capitals and supply chain costs, and improving on shelf availability.
• Created context and workflow models, information and business rule models, Use Case and Object Models during the analysis using rational tools.
• Served as a liaison between mortgage specialists and the project team.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Identified and retail procedures for emerging retail chain
• Using Shared Containers and creating reusable components for local and shared use in the ETL process.
• Worked closely with the Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects that support the business requirement and process.
• Understand the As Is system and develop the To Be system concept and also prepare the System Process Maps.
• Designed and Administered Teradata Scripts, Tables, Indices and Database Objects
• Develop and maintain sales reporting using in MS Excel queries, SQL in Teradata, and MS Access.
• Provide innovative IT, business & e-commerce solutions to perspective and existing clients.
• Helped with Data Mapping between the data mart and the Source Systems.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Designed the system, prepared UML and sequence diagrams using Rational Rose.
• Collaborated on creation of documents such as the Vision, business requirements (BR) and business systems design (BSD) documents
• Led the development of a training program to train users on a custom web application and a Cognos ad-hoc reporting environment.
• Responsible for writing detailed descriptions of user needs, program functions, and steps required for developing or modifying software programs using Rational Rose (UML).

Environment: Rational Rose, Rational Req Pro, RUP, WinRunner, LoadRunner, MSOffice2000, Java. .Net, SQL Server