Summary:

• Over 6 years of solid experience as a solutions oriented analyst, possessing a unique combination of skills, including business intelligence, business analysis, and project management
• Demonstrated aptitude in managing multiple projects by assimilating business knowledge and coordinating work with multiple teams within the department. Excellent written and verbal communication skills Highly Skilled in standard methodologies like Rational Unified Process RUP , Object Oriented Analysis and Design OOAD
• Acquainted with current industry standards such as SOX, Patriot Act in Business institution Competent in Software Development Life Cycle methodology SDLC
• Proficient of Software Development Life Cycle process which includes RUP, Agile and Waterfall Methodology
• Skilled in developing Use Case Model, Analysis Model, Design Model, Implementation Model, Use Case Diagrams, Behavior Diagrams sequence diagrams, collaboration diagrams, activity diagrams , and Class Diagrams based on UML methodology using Rational Rose
• Performance testing using data on SQL and MS-Access
• Experience with working on Logical, Conceptual and Physical Data Model
• Well aware of writing ETL Mapping documents and Source to Target Transformations
• Well experienced in making requirements for reporting and mapping reports
• Well versed in rational tools including MS Visio and Requisitepro
• Great skills in collecting business requirements for Joint Application Development JAD sessions, developing Use Cases, creating Business Requirements Document BRD and Functional Requirement Specification FRS documents
• Solving strategic problems by using Gap analysis, User Acceptance Testing UAT and SWOT analysis
• Carrying out Testing and assisting in documenting Test Cases, Test Plans and Test Scenarios TOOLS ENVIRONMENT Project Methodologies: Rational Unified Process RUP , Waterfall, Agile, Scrum Business Modeling Tools: Rational Rose, MS Visio 2010 Requirement Management Tools: Rational Requisite Pro Defect Tracking Tools: Rational Clear Quest, Quality Center 9.0, Test Director Operating Systems: Windows NT/XP, UNIX. RDBMS: Oracle, SQL Server 2005/2008 Business Applications: Microsoft Office Suite, SPSS

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business Analyst

Responsibilities:

• Wrote business requirements which involved market risk analysis and risk management like commodity derivatives investments and returns
• Performed Data Analysis using SQL
• Identified processes for developing and documenting detailed business requirements.
• Data was collected from end-users, and analysts
• Created Use-Cases and Requirements documents to document business needs
• Accomplished efficient JAD sessions with management, SME, vendors and other stakeholders for open, pending and critical issues
• Competently fulfilled the role of primary point of contact in tracking and communicating issues to the vendors, management and stakeholder group
• Requirements were gathered through interactions and meetings and periodic walkthroughs with loan analysts, credit analysts and other potential users of the application
• Created and maintained the Requirements Traceability Matrix RTM
• Maintained documents and the effect of proposed changes on the project schedule and costs.
• Worked directly with software engineers to ensure clear communications on requirements and defect reports.
• Defined and documented requirements, wrote BRD, functional specifications, and performed business analysis.
• Designed and developed scenarios based on business requirements.
• Interacting with other teams through walkthroughs, teleconferences, meetings, etc. to resolve various issues.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description.
• Performed GAP Analysis to ensure business needs will be met through designed solutions.

Environment: Windows 2008, Microsoft Project 2007, UNIX, MS Office, MS Visio 2010, UML.

Confidential

Sr. Business Analyst

Responsibilities:

• Co-ordination with development team, business and other platform teams
• Conducted sessions for Requirement analysis, Risk analysis, and adaptability and Feasibility studies with various stakeholders like designers, developers, and QA and management staff to identify business critical and high-risk areas.
• Perform Gap Analysis to identify the deficiencies of the current system and recognize the requirements for change in the proposed system.
• Prepared Business Requirement Documents for each part of the Client.
• Highly involved in Use Cases using UML and manage the entire functional requirements life cycle using Rational Unified Process, MS-Visio and Rational Rose.
• Prepared PPT and chaired sessions to walk through the Requirements Documents.
• Worked to draft Project plan with MS Project and Attended calls with client's PM to ensure that milestone dates are realistic.
• Drafted AS IS and TO BE for all the requirements.
• Used Ms Visio to create Sequence, Class and Current Work Flow diagrams.
• Worked on High level/Actual Time and Cost Estimation.
• Providing estimations and timeline for a Change Requests CR new requirements
• Prioritizing the Projects based on business Impacts
• Preparing Requirement reports
• Coordinating with project manager on File layouts.
• Preparing weekly Delivery dashboard
• Test Script Preparation and Review
• Analyzing the feasibility of Automation/Manual testing.
• Creating Risk based test, Test case Execution and Test Manager
• Responsible for review of project deliverables
• Defect tracking and reporting in Quality Center

Environment: Requisite Pro, MS Visio, MS Project, SQL server, UML, Windows XP

Confidential

Business Analyst

Responsibilities:

• Identified and documented the dependencies between the business processes.
• Interacted with client and technical team for requirement gathering and translated business requirements to technical specifications.
• Worked with project managers in coordinating team activities and review meetings Prepared Use Cases, Activity, Sequence diagrams and Logical views using MS Visio, MS Office to provide clear concept of the requirements to the development team. Drafted AS IS and TO BE for all the requirements.
• Generated weekly reports for senior management, clarified issues and collaborated with team lead and development teams
• Well versed with HIPAA, claim adjustments, claim processing from point of entry to finalizing, claim review, identifying claims processing problems, source and providing alternative solutions using best practice model and principles.
• The project also required that all service providers be HIPAA compliant and include them into one integrated system.
• Prepared test plans based on Business Requirements Documents BRD for Quality Center Analyzed the feasibility of Automation/Manual testing.
• Defect tracking and reporting in Quality Center
• Implemented the HIPPA privacy and security regulations to enhance the capabilities of system to process new products. Worked with HIPPArules and regulations to draft business rules and claim processes.
• Performed SWOT and Gap analysis to evaluate business systems and to develop implementations to align system to overall business strategy.

Environment: MS Project, HP Quality Center, MS Visio

Confidential

Business Systems Analyst

Responsibilities:

• Analyzed, documented, and managed all project requirements and changes to requirements throughout the software development lifecycle.
• Created the architecture flow, rating modules structure and the database structure of the Optional Supplemental Benefits OSB which was used by the downstream systems
• Responsible for the team status meetings, reporting and updating reports in the eRoom Documentum
• Facilitated the group discussions with the architects on the ways of structuring the benefits, benefit codes, rate type codes, package keys and OSB relationships
• Developed all the required documents SRS, Design Document, Use cases, Data Flow diagram, Test Plan, Test Cases, UAT testing template etc. using MS Visio and MS Office
• Developed the design specification, testing information use cases , installation instructions, and user documentation which provided end-to-end IT Service Management based on ITIL
• Responsible for scheduling meetings, one on one sessions and facilitating System testing and UAT with all systems and business partners
• Prioritized defects, Service desk tickets and enhancement requests from business partners
• Created and monitored various departmental metrics and new project impact reports
• Designed and implemented cost and staffing models
• Assisted in transition from ICD 9 Code set to ICD 10 code set and also documented the draft
• Documented the workflow structure of creating the questions for the benefits, approving the benefits and rates from CMS, enrolling customers and groups to the benefits, billing cycles, claims and information printed on the ID cards
• Responsible for the overview of the production support maintenance, support and improvement
• Responsible for managing, updating and reporting the project status on the weekly project management meeting
• Facilitated the User Acceptance Testing process, developing rollout plans and procedures
• Created various business process quick reference guides and process flowsto help business partners understand the CMS guidelines, their work and responsibilities
• Responsible for implementation and coordination of the automated testing tool Certify for the regression testing of the renewal cycles, batch jobs and various screens in the mainframe system

Environment: MS Office, SQL Server, MS Project, MS Visio, Unix, J2ee, Java, XML, Mainframes, Windows XP.

Confidential

Business Analyst

Responsibilities:

• Actively participated in Design Phase with technical team for requirement clarifications. Analyzed User Requirements and documented Test Requirements using Test Director Requirement module.
• Conducted user interviews and correlated them with client requirements.
• Created business process workflow diagrams Activity diagrams using MS Visio and MS Power Point.
• Developed Use Cases, workflow, screen mock-ups, and conversion requirements. Conducted various JAD sessions for requirement clarification, feasibility study and change request.
• Responsible for managing change requestdocument and communicating actively with the Team.
• Interacted with system architect, developers and business users.
• Prepared the deliverables and setting up walk through calls.
• Prepared Functional completeness Matrix.
• Prepared weekly Delivery dashboard
• Prepared Test Plan Master/System and Test Metrics.
• Prepared ofTest Script/Data/Environment and Review each one of them
• Created Risk based test, Test case Execution and Test Management
• Actively participated in QA Phase with QA team for requirement clarifications.
• Status updates to business on a day to day basis.