Manager 3- Engagement Manager / Manager Resume

SUMMARY:

Accomplished professional, who is motivated, dedicated, resourceful, results oriented with progressive experience in all facets of client services (both sector specific and IT focused), retail services, and consultative services. Other key qualities include large onshore / offshore team management, strong focus on efficiency drivers, and effective time management skills.
Engagement / Program, and Project Management
Retail Services
Blue Yonder (formerly JDA) Category Management SME
On Premise to Cloud Migration Strategy
SaaS Implementation
Supply Chain Management
RFP and Pre - Sales Cycles
SDLC (System Development Lifecycle) SME
Supply Chain Assessment
Business Process Design
Software Design and Architecture (functional / pseudo-technical)
Customer Relationship Management (CRM)

PROFESSIONAL EXPERIENCE:

Confidential

Manager 3- Engagement Manager / Manager

Responsibilities:

Direct reports included both onshore and offshore with 18 Full-Time resources and 9 Flex resources
Salesforce Lightning full lifecycle Implementation with custom application (Adobe Experience Manager)

Confidential

Engagement Manager, Solution Architect and Delivery Lead

Responsibilities:

15 direct reports - 4 onshore with 16 offshore.
Full responsibility for project logistics including Executive PMO office, timeline and budget.
Responsible for the full functional architecture solution of moving from on premise hardware to Amazon Cloud services.
Project extended to rebuild Two custom built applications (Java / HTML, and SFDC Lightning)

Confidential

Project Manager and Team Lead

Responsibilities:

Business process engineering for efficiencies with included complex business model with a blended approach of a Manufacturer and Retailer.
Design and Development of complex custom components to account for the unusual “go-to-market” strategy, along with a complex security model and user interfacing in the forefront.
Full stream integrated design with Category tools driving downstream Supply Chain models

Confidential

Project Manager

Responsibilities:

Supply Chain evaluation and assessment activities to include both program level and change management level support for Canadian retailer.

Confidential

Project Manager

Responsibilities:

Provided Project Management capabilities for Channel Clustering as well as multiple custom applications.

Confidential

Sr. Consultant (Category Management SME / Functional Lead)

Responsibilities:

Served as expert level end-user support after a base install and implementation of the Intactix Suite while managing offshore augmentation efforts for initial fixture and planogram construction.
After building the highest level of confidence from the client, continued on as a Functional Lead for a custom enhancement phase.
Utilizing the knowledge gained of the inner workings of the clients supply chain, fully implemented a large assortment of efficiency driven enhancements to improve the quality and volume of output.

Confidential

Consultant (BA / Full Cycle Test Lead)

Responsibilities:

Provided expert Category Management principles for Space and Floor Planning
Conducted functional and technical analysis sessions with clients and the project team
Managed all aspects of unit testing (UT), system integration testing (SIT), and user acceptance testing (UAT).
Facilitated functional sessions for each client to ensure successful implementation.

Confidential

JDA Category Management Retail Field Trainer

Responsibilities:

Assist team on print and online Content Creation; Field instructor for JDA Category management and proctored Exams.

Confidential

Business Consultant / Sr. Consultant

Responsibilities:

Conducts/lead business process analysis; design/solutioning; writing functional specifications; create / modify procedural and system documentation; data mapping; develop and execute test scripts; thought leader in solution area; recognize and highlight incremental revenue opportunities; functional between Project Manager and key customer contacts.