PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities

• Gathered stakeholder's requirements from various end through surveys, interviews and JAD sessions and translated them into system requirements.
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives
• Conducted meetings with users and stakeholders to identify problems, resolve issues and improve the process to arrive at a stable and accurate solution.
• Created Activity diagram to show Gap-Fit Analysis of As-Is and To-Be business process model
• Applied UML methodologies to design, process models, Communication Diagrams, Use Case Diagrams, Activity Diagrams, Sequence Diagram
• Modelled high level business process with the help of SOA.
• Created and maintained the elicited requirements, designs and models using MS Office and Rational Suite
• Conducted weekly status meetings and documented the project status every week.
• Driven regular Triage and Scrum sessions as part of AGILE methodology, both at product level and functional level.
• Acted as a change authority, performed impact analysis for change requests.
• Coordinated with leadership regarding Funding, Budget, Reporting and Analysis, Meeting Customer Requirements, Contractual Requirements, and overall Business Needs.
• Developed and managed Project Plans and Schedules.
• Managed resolution of Project issues and conflicts.
• Supported the Central Operations of the organization in tracking resources, projects, and budgets to meet the client's goals
• Tested the product periodically for validation and reported the same to the concerned authority
• Worked as a coordinator between the Design and the Development team
• Outlined and designed the requirements of the application through wire framing using MS Visio, for better illustration of the application to research team and portfolio managers.
• Assisted in user acceptance testing UAT by preparing test cases and test strategies with developers and testers.

Environment: Agile, UML, Doors, MS Project, MS Office, MS Visio, RUP

Confidential

IT Business Analyst

Responsibilities

• Responsible for Plan, schedule and execute all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
• Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures WBS and instilled shared accountability for achieving project milestones.
• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects.
• Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.
• Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.
• Assess project issues and identify solutions to meet productivity, quality and customer goals.
• Managed cost budget to allocate overall cost estimate to individual tasks.
• Produced project status reports, managed the team and resolved day-to-day issues with emphasis on SDLC.
• Work with project team and key stakeholders to devise best practices and continuous improvement of project delivery across the enterprise.
• Synchronize the efforts of major initiatives involving multiple groups and departments.

Environment: Agile, UML, Doors, MS Project, MS Office, MS Visio, RUP

Confidential

Sr. IT Business Analyst

Responsibilities

• Driven the assigned program through the entire product life cycle including definition, through end of life and maintained product portfolio.
• Established stable Plan of Record POR , ensured roadmap/requirements baseline, project priorities, requirements change control, driving synchronization across several development teams.
• Driven planning/scheduling, developed the execution schedule comprehending staffing needs and interdependencies across teams, divisions and also, with third parties.
• Identified project critical path and proposed risk mitigation/contingency strategies for potential schedule slips to the stake holders
• Involved in the analysis of the Order Management SAP systems. It is called the Next generation Order Management NGOM .
• Analyzed the present system and performed Gap Analysis, Impact analysis for the process of quote generation in the quoting tool and then being passed to the Order Management system where the quote is converted to an order and further sent to the fulfillment and revenue recognition systems.
• Established routine update communications process, updated status, schedule trends vs baseline, risk management, mitigation and recovery actions.
• Developed program indicators to push information to internal customer teams and management, developed content and presented at various program reviews.
• Driven regular Triage and Scrum sessions as part of AGILE methodology, both at product level and functional level.
• Published Software Quality Metrics to the stakeholders of the programs periodically and explain the teams where we need the work to be done.
• Documented business architecture with the help of SOA.
• Partnered with other functional areas to establish critical processes to support disciplined product development and decision-making and to ensure quality.
• Elicited, documented, modeled, validated and prioritized functional and non-functional requirements using interviews and facilitated sessions.
• Developed business Use Cases using UML after conducting requirements elaboration sessions with SME's.
• Devised and prepared concise and effective User Stories, determined precise and accurate User Story acceptance criteria.
• Prepared status reports, documented process flows, policies procedures developed training materials.
• Created the solution documents for the Order Management, Billing and Approvals and Validations that can be used by the developers.
• Various versions of the documents generated during the project were maintained and managed using HP Lifecycle Management ALM .
• Assisted the QA leads in the System Integration Testing SIT for creating the defect logs in ALM.
• Coordinated UAT training and testing for the functionality with the Business Users

Environment: Agile, UML, MS Project, MS Office, MS Visio, ALM, Share Point 2010

Confidential

Sr. Business Analyst

Responsibilities

• Elicited requirements in Joint Application Development JAD sessions by communicating with various background and skills, documented Scope Definition, Functional Specifications, Use Case document, Software Requirements Specification SRS and created UML models using MS Visio.
• Analyzed, documented, communicated and validate business and system requirements and translated those requirements to the vendor for design, configuration and deployment of Salesforce.com APP.
• Driven a detailed business requirements gathering and conduct technical analysis of business requirements on Salesforce.com custom objects.
• Used agile software development methodology.
• Analyzed data/workflows. Defined the scope, financial projections and cost/benefit analysis. Progressed from problem statements to well-documented designs.
• Represented the workflow using Business Process Modeling.
• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery using Rational Rose requisite pro
• Prepared Use Cases, Activity Diagrams, Sequence Diagrams, and Class Diagrams according to the UML methodology.
• Coordinated and developed detailed project plans with the help of ERP Phases.
• Identify and schedule project deliverables, milestones, and required tasks.
• Documented and translated the business requirements into system requirements in order to resolve sensitive implementation gaps, as well as to open issues between the client and developers to increase success in meeting projected time lines.
• Conducted interviews to gather information from the client, project manager and developers.
• Documented the changes and requirements. Provided a complete BRD.
• Coordinated with the technical lead to write test plans and test cases for testing. Assisted in all levels of testing including unit testing, integration testing and user acceptance training.
• Worked closely with the vendor, other business analysts and the IT team to ensure that enhancements and configurations are implemented in a timely manner and achieve quality standards.
• Defined several workflows including creating tasks, email alerts, outbound messaging and field updates.

Environment: Agile, UML, Doors, MS Project, MS Office, MS Visio, RUP

Confidential

Business Analyst

Responsibilities

• Collaborate with business clients and technical teams to perform analysis, define business requirements, and implement innovative solutions that solve business problems or meet business objectives.
• Collaborate with IS and Claims to define project direction develop project plans with technical and project management staff.
• Analyzing the source data coming from different sources and working with business users and developers to develop the Model. .
• Involved in understanding the current business process, defining scope of the project along with position statement.
• Organized operation services into logical operations using SOA.
• Involved in Dimensional modeling to Design Using ER-win.
• Worked with High Net worth clients and the Project Software Development process used is AGILE
• Met with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews group and one-on-one along with JAD sessions.
• Conducted meetings with insurance brokers.
• Created use case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Prepared Need Analysis Documents of the requirements gathered through JAD sessions.
• Created business requirements for agent Jenna to interact with users.
• Documented all the changes in the initial templates and was responsible for Release Management.
• Analyzed trading partner specifications and created EDI mapping guidelines.
• Worked with ETL team during the upload process.
• Helped with Data Mapping between the data mart and the Source Systems.
• Coordinate and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
• Assure that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Involved in User Acceptance Testing.
• Review the Test Plan developed testing and validation of data and logic requirements.
• Assist the QA personnel in the creation of Test Cases using Rational Test Manager.
• Involved in performing version control and defect tracking activities using Rational Clear Case and Clear Quest.

Environment: Share Point 2010, SQL Server 2008, SEO, Windows, SSRS, Oracle, Mantis Defect Tracking, UML, MS Office, MS Visio.