CAREER SUMMARY

• About 8 years of extensive experience in Business Analysis, Software Validation and business process re-engineering with proven ability.
• Extensive experience with Healthcare, retail and Insurance Sector.
• Functional experience with concentration on Use Case modeling using UML, Business Process Modeling, Data Modeling, Change Management, Technical Training, Software Development methodologies, QA testing, and Systems Testing of client server and web-based systems.
• Strong project management skills including planning, scheduling, monitoring and budgeting with experience in requirement gathering, gap analysis, risk analysis, effort estimation etc.
• Extensive experience in Software Development Life Cycle SDLC and process methodologies like WATERFALL, RUP, UML, Agile, SCRUM, Feasibility analysis, Gap analysis, scope and impact analysis of the software systems throughout the different phases of SDLC.
• Proficient at creating and transforming business requirements into software requirement specification SRS using Rational Requisite Pro and designing business models using UML diagrams such as use case model, Class Diagrams, Activity Diagrams, Sequence Diagrams and Collaboration Diagrams in Rational Rose and MS Visio.
• Created Tasks, Stories and Burn Down Charts in JIRA, Schedule Estimates, Time Keyed In reports, Risk Rigor Reports every week.
• Prepare presentation slides in MS Power Point, which was extensively used in different JAD sessions and to track progress.
• Assisted the project manager with activities like effort estimation, resource management, issue/risk analysis, milestone tracking and associated documentation
• Experience in reviewing test procedures, defining Test cases, reviewing and maintaining test scripts, analyzing bugs, interaction with team members in fixing errors and User Acceptance Testing UAT in addition to maintaining Test Matrix and Requirements Traceability Matrix RTM .
• Experience in conducting Joint Application Development JAD sessions with end-users, expert team, development and QA team for project meetings, walkthroughs and customer interviews.
• Strong experience with BABOK and PMBOK methodologies and practices

TECHNICAL SKILLS

• Operating System: Windows 7/Xp/200/NT/Professional, Linux/Ubuntu ,Android 4.4 Kit Kat,
• iOS 6/7.
• Languages: Android, Core Java JDK 1.5-1.7 , C, C , PL/SQL, HTML, XML
• Databases: SQLite, MySQL,MS SQL Server 2005/2008,Oracle ,MS Access
• Methodologies: Unified Modeling language UML , Rational Unified Process RUP ,
• Rapid Application Development RAD , Joint Application Development
• JAD , SDLC Waterfall, Agile, Gap analysis.
• Protocols: TCP/IP, HTTP, FTP, SMTP
• Documentation Tools: MS-Word, MS-Excel, MS-Power Point, MS Project, Visio, Requisite Pro,
• Rational Rose, SnagIt, CaliberRM, DOORS
• Testing/Mgt Tools: WinRunner, LoadRunner, TestDirector
• Reporting Tools: Crystal Reports, Lotus Notes, JIRA

PROFESSIONAL EXPERIENCE

Confidential

tRole: Sr. Business Analyst

Responsibilities:

• Involved in Validation and Prioritization of the project requirements in developing the app for Android and iOS platform.
• Setup and validate remote communication with WGU offshore team
• Worked on the Vision document to reflect the high-level requirements, technical strategy, and user experience approach and release plan for the product.
• Involved in creating tasks and stories in JIRA and making sure the tasks are met with acceptance criteria.
• Involved in setting up daily stand up meetings with the developers and tracking the issues on JIRA using the Burn down Chart.
• Proficient in all cycles of test life cycle from test planning to defect tracking and managing defect lifecycle
• Managed development reviews to capture defects prior to QA and UAT cycles.
• Generated Use Case diagrams using Microsoft Visio to depict process flows, timelines and cost-benefit models.
• Conducted meetings to discuss high level requirements and developed User Requirements Specification Document URD that contained detailed requirements, formatted such that the traceability matrix elements could be matched from features to test cases.
• Familiarity with the COGNOS tool, worked as an interface between the reporting team and the client.

Environment: JIRA, IBM COGNOS MS Project 2007, MS PowerPoint 2007, MS Excel 2007, MS Word 2007, MS Access 2007, MS Office 2007, UML, MS Visio 2007, Quality center, Android Studio, Xcode.

Confidential

Role: Sr. Business Analyst/

Responsibilities:

• Visualized customer site navigation to identify bottlenecks, improve/enhance site navigation, and increase customer satisfaction exercising Scenario Analysis.
• Analyzed and refined Business and Functional Requirements.
• Initiated and exercised various strategies involved in website Usability, Functionality and Compatibility testing.
• Provided Business Rules and Screen Layout Specifications for the SRS document.
• Exercised UML methodology in creation of UML diagrams such as Context, Use Case and Activity diagrams using Enterprise Architect.
• Conducted JAD sessions with key stakeholders to discuss alternate solutions for Process improvement.
• Asked the right questions through the use of interviewing templates developed exclusively for business analysis elicitation.
• Determined the level of formality required and considered options for documenting and packaging requirements based on project type, priorities, and risks.
• Applied strategy to Analyze, Categorize and Manage requirements.

Environment:RUP, Java, J2EE, MS Visio 10.0, Windows XP, Windows 2000, XML, MS Project, UNIX, Oracle 9i

Confidential

Role:Sr. Business Analyst/QA

Responsibilities:

• Worked in the Internet Services and Mortgage Services divisions assisting the project team enhance the Personal Loans and Mortgage payments functions.
• Understood the business need and added new Customer experience features Update Content for Enrollment, Add Payees
• Grasped the core requirement of the business team and spearheaded the analysis of the business case, which was instrumental in verifying the merit of the project.
• Selected the appropriate Elicitation technique to efficiently identify critical requirements in Back Office Portfolio Management.
• Visualized customer site navigation to identify bottlenecks, improve/enhance site navigation, and increase customer satisfaction exercising Scenario Analysis.
• Analyzed and refined Business and Functional Requirements.
• Initiated and exercised various strategies involved in website Usability, Functionality and Compatibility testing.
• Provided Business Rules and Screen Layout Specifications for the SRS document.
• Exercised UML methodology in creation of UML diagrams such as Context, Use Case and Activity diagrams using Enterprise Architect.
• Conducted JAD sessions with key stakeholders to discuss alternate solutions for Process improvement.
• Asked the right questions through the use of interviewing templates developed exclusively for business analysis elicitation.
• Determined the level of formality required and considered options for documenting and packaging requirements based on project type, priorities, and risks.
• Applied strategy to Analyze, Categorize and Manage requirements.

Environment:RUP SDLC, HTML, Enterprise Architect, MS Project, MS Access, Dreamweaver, MySQL database, IBM Requisite Pro

Confidential

Role Business Analyst/ Marketing Analyst

Responsibilities:

• Worked for Sears Marketplace- Seller Portal, which helped Sellers to monitor, control and initiate the posting of Product Listings.
• Assisted the project team in the Management of Merchandise inventory.
• Facilitated the promotion of sales of Merchandise to customers through the Sears website.
• Conducted user interviews, gathering requirements, analyzing and prioritizing Product Backlog.
• Designed and developed Use Cases, flow diagrams and business functional requirements for Scrum.
• Identified, developed, and evaluated marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
• Prioritization of changing requirements, and produce a product that meets evolving business goals.
• Facilitated Cost Benefit Analysis and Return on investment ROI to look into the advantages of system implementation and stay focused on allocated budget
• Evaluated the transition from custom project budgets approvals structures to the standard Clarity data model
• Participated in the collaboration sessions with vendors, subject matter experts, and consultants to document workflow solution requirements.
• Worked closely with Delivery Managers in defining release scope and project features.
• Interacted closely with business community in identifying business rules and logic.
• Acted as a liaison between the Scrum Master, QA Manager, and End-Users in defect tracking prioritization, escalation, and resolution.
• Conducted User Acceptance Testing UAT .
• Evaluated the transition from custom budgets approvals to standard Financial Management functionality.
• Actively participated in projects involving RUP and Agile-Scrum methodologies.

Environment:Agile-SCRUM, Rational Unified Process RUP , Visio, Project, SQL Server, Oracle 10g, Visual Basic 6.0,X/HTML, JAVA SCRIPTS, IBM Websphere Commerce Server, JSP, Clarity, QTP 9.2, WinRunner, HPs Quality Center.

Confidential

Role:Business Analyst

Responsibilities:

• Coordinated and managed the software delivery process using Borland Application Lifecycle Management solution.
• Worked on developing and enhancing the LNP system using LRN Location Routing Number method.
• Updated existing functionalities to the Member Services sub-system Account Search, View e-Bills, Make a Payment, View Bill Pay Overview Screen.
• Involved understanding the current business process, defining scope of the project along with position statement.
• Met with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews group and one-on-one along with JAD sessions.
• Applied Unified Modeling Language UML methodology to create use case diagrams and sequence diagrams in Rational Rose.
• Designed the UI web interface of the application, along with prototyping.
• Resolved issues and improvised the process to ensure a stable and accurate solution.
• Performed cost-benefit analysis, generated reports for analyzing various investments and their profitability and also for analyzing various lost opportunities due to time delay in investing.
• Worked with financial services as part of support for the application.
• Created Personalized Profiles with report data tailored to specific users and groups using SAP BO data warehousing tool .
• Worked with the architect, developers on business and technical issues, helping in designing of the system and testers to ensure all requirements are correctly translated.
• Created testing traceability matrix and fairly involved in the testing and QA aspects of the System development life cycle
• Worked with the team on security features: web, encryption, authentication and SSO possibilities.
• Performed manual front-end testing to check all functionalities of different modules.
• Identified areas of risks, assessment, monitoring, having security and audit controls in place.
• Ensured that the application met user and management expectations.

Environment:MS Visio, Rational Rose, MS Project, UML, Clear Case Excel, VBA, Macros.

Confidential

Role: Business Analyst

Responsibilities:

• Gathered user/business requirements, generated business models and use case analysis
• Conducted individual and group JAD sessions with business and technical units
• Acted as an important liaison when interacting with various business units and developers and being cross-functional
• Responsible for facilitating and arranging Conference Calls, JAD Sessions, Business Interviews with the stakeholders and end users
• Was responsible in enhancement of existing systems based of business needs
• Documented, designed and conducted risk analysis between existing systems and new functionalities for Loan originating department, initiating department, marketing department and PLV applications .Net environment
• Was involved in understanding the loan originating system and credit approval department of the mortgage industry
• Was involved in understand the mortgage business processes and defined several business processes with the organization to several stakeholders and business users.
• Was responsible for gathering requirements for the existed systems in maintenance channel and defined the new business process along with the relationship between the processes to system flow.

Environment: Java, J2EE, Web Services, Hibernate, Struts2, Spring Spring core, Spring AOP, Spring security, Spring web services .