SUMMARY:

• An experienced Business, Security, and Solutions Architect (20+ yrs.) of complex engagements across a wide range of industries including Government, Financial/Banking, Manufacturing, Retail, Insurance, Telecom, Utilities, Mining, Oil & Gas, Pharmaceutical, Publishing and Consulting. Led multiple IT transformation project design with a geographically distributed footprint. As an Architect, I have set up people, processes, applications, security, and infrastructure required to support public services, global banking, insurance, utilities, consulting and R&D companies.
• Established, standardized, led and managed New Products and Process Introduction (NPI), IT Security (ICAM), Business Transformation, Enterprise (Solution & Data) Architecture, Cloud, and Technology Management for large infrastructure programs at client sites. Expertise in assessments, defining benefits based client requirements, developing necessary strategies and delivering quality portfolio of solutions in alignment with business objectives. Profitably (27% avg.) guided multiple project teams to a greater understanding of business concepts and strategies to maximize business results.
• Management Control, Risk Management, and Internal Audit approach to:
• Cyber consultation and business activity analysis with Stakeholders.
• Facilitated technical and business workshops to document both functional and non - functional requirements.
• Established KRIs at the Management level based on acceptable business tolerances.
• Setup Cyber control frameworks and KRIs to actively monitor how each business entity is handling its cyber
• Setup audit criterial to determine efficacy of management control and risk management.
• Lead the process for prioritizing client requests.
• Identity & Access Management (ICAM) security processes, risk analysis, and management.
• Solutions Architecture - Blueprinting enterprise business process, logical, application, data, and cost of ownership, governance frameworks, risk assessments, gap analysis frameworks, strategies, and models.
• S/W Delivery - moving the yard stick through clear business expectations, accountability, and performance management to attain business results focused on financial impact and earned profit value.
• Transparent communication and open information sharing.
• ECommerce - retail Program Management with Hybris deployment and Jira/Confluence.
• As Principal Business, Security, and Solutions Architect, established, standardized, and led project for multiple programs, across all IT and the business, Security, Data, including M&A, Middleware Integrations, facilities, IT Infrastructure, Finance, Operations and Business Applications.
• Established and led teams of Business, Data, Analysts, Architects, and project managers (3 - 15+ Project Streams) across Portal, ICAM, ServiceNow, ESBs, SAP, SAP Ariba/FieldGlass, and Cloud Infrastructure, on both Azure and AWS.
• Worked with senior business executives help prioritize projects needs based on traceable financial objectives, risk appetite in a rapidly changing business environment.
• Planned, implemented and continuously introduced cloud governance to improve project management best practices to streamline project processes and procedures and maximize operational effectiveness.
• Stood up and managed teams of business analysts and project managers.
• Provided Architecture and PMO leadership, direction, and coaching to achieve established performance objectives and skills.
• Implemented standardized weekly activity reports, biweekly discussions on key decisions, dependencies, risks reviews, issues remediation, decision logs and progress metrics.
• Established Project KPIs, labor loading to make informed decisions based on project profitability and risk assessments.
• Worked with Business Development teams to establish SOWs, Project Charters, Project Kickoffs, and establish cadence between several streams.
• Established effective communication plans, meetings to keep stakeholders, customers, counterparties, and team up to date.
• At the start of each project ensured that Mission, Vision, Strategy
• Prioritized Business Process to leverage and monetarize innovation and guide project teams to achieve critical results and delivering on roadmap and detailed program requirements, and definitions.
• Corporate PMO, PMLC/SDLC - 20+ projects of $1.5MM - 200MM with revenue recognition over 1 to 5 years.
• Implemented AGILE and CI/CD approaches to projects - over 10 years.
• Lead New Products Introduction (NPI) - 15 soft/hardware products ($400K - $10MM) R&D, with revenue recognition ($20MM - $250MM) over 3 years.
• Customer Service NPI SCM Lead for products generating $25MM - $2.5BB over 10 years.
• Conducted Security Audits and Identity & Access Management process and infrastructure.
• Established Corporate Change Management & Major Incident Management best practices and teams.
• Created Business Process, Re-Engineering, Organizational Transformation Plans and Road Maps
• Established Global Infrastructure Services & Data Center
• Lead, established and reviewed end to end financial and labor planning
• Setup, onboarded, coached, and managed 100+ business analysts and project managers in the last 20 years.
• Created, introduced, and provide templates, financial frameworks, risk review methodologies.
• Delivered project plans, including MDM, Change Management Processes, and ongoing guidance to Business Analysts and Project Managers.
• Managed concurrent and inter related projects (up to 14) under my Program Management umbrella.
• Setup detailed schedules, setup the Risk, Assumptions, Issues Dependencies, and Decision Log (RAIDD) matrix to track changes and budget for each project, rolled up under the program.
• Present weekly status reports to project sponsors and stakeholders
• Coordinated and synchronized with adjacent project teams to deliver on time
• Managed over 150 vendors over the last 20 years and negotiated supply contracts and SLA.
• Security Risk Assessment & Data Management Services:
• Conducted risk assessment for all projects and engagements and flagged wastages of $500K to $50MM.
• Created Risk assessment framework and RAIDD log and established Risk Assessment Control Board for 2 major banks.
• Setup governance, risk assessment policies and guidelines for 20 projects.
• Educated and coached staff on the dangers of failure to conduct regular risk assessments.
• Setup security, authorization, authentication procedures and presentation to each engagement.
• Conducted, analyzed and presented detailed reports to staff and executives.
• Conducted workshops on IT risk assessments, compliance check lists, documentation templates, and tracking requirements.
• Conducted deep review of crown jewels securitization and presented outcomes to board of directors.
• Communication Skills including C Suite level presentations - 20 engagements.
• Agility -comfortable in a multi-priority environment with urgent goals and milestones.
• Management Assessment - 3 engagements.
• Business Process and systems analysis - 20 engagements
• Provide Technological guidance, updates, and recommendations - 22 projects.
• Team centered leadership and accountability - 5 companies
• Ethical SOW, Customer Engagements, Honest Guidance and Results - ongoing.
• Relationship Building with internal and external stakeholders at every level.
• Management Ingenuity, Problem Solving and Analytical Reasoning - ongoing.
• HR & Personnel Management - managed between 5 and 350 member organizations.
• Government of Canada
• Law Enforcement
• Insurance
• Banking, Financial & Mortgage
• Pharmaceutical & Health Care
• Public Sector - Utilities
• Retail
• Mining
• Telecom
• Publishing
• Manufacturing

PROFESSIONAL EXPERIENCE:

Confidential

Senior Solutions Architect and Project Manager

Responsibilities:

• Designed, authored, and engaged SA&A counterparts on Cloud based Procurement System,
• Reviewed, enhanced, verified proposed Federal Regulatory Requirements for ICAM, Service Desk, SAP Ariba, SAP FieldGlass, AWS Connect IVR, Azure based Drupal Portal, Acquia Drupal, cloud based solutions and their efficacy to Federal Government ability to use SaaS, PaaS, and IaaS services.
• Authored and Service continuity designed for 99.5% availability during business hours.
• Extracted and created contract based Requirements Traceability Matrix (RTM) to identify and deliver detailed level functionality.
• Managed a team of 20 highly skilled professionals to deliver business and enterprise, logical, application, data, and technical infrastructure architectures, frameworks, strategies, and models, for Automated Translation management System, Real Time Identification System, Canadian Justice Information Management System,
• Reviewed security services setup for the enterprise via the NIST WebSphere MQ system.
• Managed delivery of Disaster Recovery Preparedness Analysis, risk assessment and Strategy
• Lead at team of 3 PMs, 4 business leads, and 16 technical professional to deliver cloud based interoperability for Automated Translation management System, Real Time Identification System, and Justice Information Management System.
• Lead the Service Administration team in establishing re-creatable models for supporting cloud Infrastructure
• Lead a team to analyze and create database dictionaries and documentation for Criminal Justice System Information System in preparation for Treasury Board Audits.
• Established Corporate PMO & Program Management, PMLC/SDLC, Change Management Specialist & Major Incident Management best practices, and risk assessment for each change.
• Assisted management in defining organizational, financial, and labor requirements.

Confidential

Principal Architect

Responsibilities:

• As Principal Architect, established, standardized, and led project management practices for multiple programs, across all IT and the business, including M&A, Middleware, Data, Integrations, facilities, IT Infrastructure, Finance, Operations and business applications.
• Established and led teams of Data, Infrastructure, Integration, and Application Architects, Business Analysts and Project Managers (5 Analysts and 5 Project Managers)
• Worked with senior business executives help prioritize projects based on traceable company objectives in a rapidly changing retail business environment.
• Reviewed, analyzed potential risks, and managed all security related systems upgrades and enhancements.
• Planed, implemented and continuously introduced governance and risk mitigation strategies to improve project management best practices to streamline project processes and procedures and maximize operational effectiveness.
• Stood up and managed teams of business analysts and project managers in a multi-vendor environment.
• Provided PMO leadership, direction, and coaching to achieve established performance objectives and skills.
• Implemented standardized weekly activity reports, biweekly discussions on key decisions, dependencies, risks, issues, and metrics
• Established Project KPIs, labor loading to make informed decisions on project profitability
• Worked with Business Development teams to establish Project Charters, kickoffs, and establish cadence between several streams.
• Established effective communication plans, and meetings to keep stakeholders, customers, counterparties, and team up to date.
• At the start of each project ensured that Mission, Vision, Strategy, Governance, and prioritized Business Process to leverage and monetarize innovation and guide project teams to achieve critical results and delivering on roadmap and detailed program requirements, and definitions.
• Reviewed and analyzed financial ROI and risk impact, Managed and led the development of enterprise, logical, application, data, and technical infrastructure architectures, frameworks, strategies, and models, for POS System, PeopleSoft Financials, Oracle Retail, 987 Automic API Batch Processing, Data Warehouse, Infor Warehouse Management System, Flyer Management System, KNAPP, Office 365/MS Azure, HR ADP and SharePoint Workflow Management Services.
• Project Managed, guided, and coached Bas & PMs to deliver Cloud based interoperability for Ecommerce Hybris system, Office 365 with MS Azure and Outlook, infrastructure, DC re-host, and insource core systems, Infrastructure and cloud Security, Data Warehousing, Cloud Infrastructure, Sales Force engagement, Digital Access Management, Microsoft infrastructure and SharePoint Document Management.
• Planned, recommended, reviewed, isolated, and identified hardware and software performance to determine and provide guidance on bottlenecks and improved systems performance through recommended hardware and capacity changes.
• Ran workshops to captured Non-Functional business and financial requirements - software, data, communications, and response time needs and recommended operating systems and language technology needs for longer tern sustainment models.
• Applied AGILE approach, resource and project planning to all projects.
• Delivered multiyear project roadmaps, Business Process Re-Engineering for the Leadership team and led the development of program strategy to evolve key technology platforms (including Legacy Platforms). Ensured technical capabilities were aligned to business capabilities to achieve business strategies and financial goals.
• Managed the delivery of API Data Gateway Architecture Automic API System for nightly batch processing between National Point of Sales (POS) Backend system and 16 major application systems for 4500 users.
• Developed and maintained senior level relationships with external technology and industry forums to understand product and technology directions and relationship to strategies.
• Researched, analysed business risk, reviewed financial implications, and provided recommendations on alternative technology solutions to overcome business problems, issues, and risks.
• Directly managed process and technical design, projects, and requirements analysis for software development team.
• Managed B2B and B2C eCommerce design, governance, data, online payment system integration, and testing process.
• Provided and coordinated technology and project awareness bulletins and presentations for business executives and support organizations.
• Directed application technology research and POCs (early stage development/prototype) in support of Business and Architecture Solutions.
• Established measurable KPIs to manage the quality, performance, and costs of the new and ongoing projects.
• Responsible for all HR, Analytics, BI, CRM, SSO, Security, C3, InDesign, KPMs, POS, WMS, Oracle Retail, SharePoint, CRM & Data Warehousing, Merchandise Management, Merchandising, Marketing Systems (14 months) projects.

Confidential

Principal Architect & Engagement Program Director

Responsibilities:

• Developed and delivered security, enterprise, logical, application, data, and technical infrastructure program, frameworks, strategies, and models, for USBANK Internet Retail Management System, BNY-M Mobile Internet Banking, Customer Wealth Records Management System, CITI Bank Mortgage Lending System, Kohl’s Cloud infrastructure, CITI Bank Global Demand & Release Management System, NorthWestern Mutual NOC and Service desk organizational and system transformation, National Grid.
• Provided guidance and direction for developing and delivering Process, data, and ETL documented requirements.
• Managed Cloud based interoperability solutions at National Grid, Kohl’s, and Confidential .
• Drove the delivery of two step Security authentication, on/off boarding, and virus guard enhancements per customer licensing agreements.

Confidential

Sr. Business & Enterprise Architecture Manager

Responsibilities:

• Developed IT project to deliver enterprise, logical, application, Security, data, and technical infrastructure architectures, frameworks, strategies, and models, for AIG Retail Property & Casualty System, GWL complete review of all IT Systems, HLI, Data Warehouse, Confidential Contract Management System, Banamex Retail Banking System, Vale Mine Management System and Services.
• Elaborated on internal risk and financial implications of several scenarios both for a fixed priced contract, impact of business changes, and availability of key banking resources.
• Led and project managed the development of Client Architectures based on Java and Java-based frameworks - SDLC Methodologies, best practices, data governance, and assessments.
• Reviewed and managed all security related practices, systemic issues, processes, upgrades and enhancements.
• Provided approach for research, analysis, review, and delivered recommendations on alternative technology solutions to overcome business problems, issues, and risks.
• Delivered ROI, Business and financial perspective of how is IT measured and what IT delivers to Business.
• Ensured that deliverables meet customer expectations, built strong relationship with the customers, generated customers, and incubated downstream opportunities (+$23M).
• Developed technical architecture, framework and strategies to meet the business and application requirements for IBM Z/OS, UNIX, Unisys, Oracle and Windows systems.
• Successfully led global consulting project engagements - Corporate Organizational IT Strategy, Business & Enterprise Architecture & Governance, financial analysis, risk assessments, potential gap analysis, Business & Enterprise Architecture Review, Technology Recommendation, and deep dive assessments on Mining, Banking, Insurance, Utilities and Telecom - OPG, VALE, AIG, GWL, CIBC, FPLE, J&J, HLI, National Grid, and Banamex.
• Customer Engagements - AIG, Great West Life, Banamex, VALE, Hartford Life Insurance, CitiBank, Confidential, and National Grid.

Confidential

Head of the Technology and R&D Department

Responsibilities:

• Developed project plans for delivering enterprise, logical, application, data, and technical infrastructure architectures, frameworks, strategies, and models, for Security (zero infections for 4 years), SAP, PREQ, LabManager, Central Services (Service Desk).
• Delivered 36 completed projects on time and under budget.
• Reviewed, delivered and managed all security related practices, systemic issues, processes, upgrades and enhancements.
• Delivered SAP API Gateway for 1800 users.
• Provided business, Architecture, and Project IT consulting support and guidance to OPG and Hydro One on DMS, OMS, and SCADA systems to determine functional requirements, application candidates, and how to isolate and preserve orphaned legacy systems.
• Successfully Managed Leadership team, IT Organization of 68 staff members, computing facilities, and 78 Vendors.