Office Leader Resume
SC
SUMMARY:
- Versatile computer and business professional with extensive experience as an effective developer, team lead and project planner / coordinator. Multi - faceted career including working with desktop systems, office procedures, multiple stakeholders and high performance expectations.
- Self-motivating, high appetite for learning new contexts, content, and processes, and highly interested in process improvement, organizational health, and personal development.
TECHNICAL SKILLS:
Technologyand Tools: MS Word, PowerPoint, Access, Excel; query and reporting tools; databases.Adaptability, listening skills, analytical skills, sensitive to the big picture but able to focus on current
PROFESSIONAL EXPERIENCE:
Confidential, SC
Office Leader
Responsibilities:
- Leading Tax Professionals and CSPs in serving clients; managing appointments and dealing with clients, maintaining reports, comm and status boards; addressing performance issues
Confidential, SC
Licensed Agent
Responsibilities:
- Presenting ACA insurance plans to customers who have responded to marketing efforts, determining their eligibility status and needs, and e,nrolling them in the appropriate plan
Confidential, SC
Licensed Agent
Responsibilities:
- Presenting Medicare insurance plans to customers who have responded to marketing efforts, determining their eligibility status and needs, and enrolling them in the appropriate plan
Confidential, Greer, SC
Fresh Foods Associate
Responsibilities:
- Maintaining floor stock and performing back room / cooler operations, greeting and helping customers
Confidential, Greer, SC
Seasonal Associate
Responsibilities:
- Performing stockroom and floor operations, greeting and helping customers
Confidential, Greenville, SC
Online Claims Processor
Responsibilities:
- Performed increasingly complex claims adjudication tasks and research with online medical claims to determine correct payment and denial actions.
Confidential, Greenville, SC
Ministry Trainee
Responsibilities:
- Supported front office processes such as admission / checkout tracking and monitoring / reporting of adherence to guest requirements; analyzed and updated event tracking processes.
Confidential, Seneca, SC
Applications Analyst
Responsibilities:
- Supported software for mainframe-based state Medicaid claims and eligibility systems.
Confidential, Greenville, SC
Contractor
Responsibilities:
- Worked in mainframe production scheduling and assisted with a software conversion.
Confidential, Greenville, SC
Consultant
Responsibilities:
- Worked with MS Access 2003 and Excel to analyze, transform, clean, report on parts sales data.
Confidential, Columbia, SC
Senior Contractor
Responsibilities:
- Supported software changes/enhancements to major health insurance processing systems.
Confidential, Greenville, SC
Senior Contractor
Responsibilities:
- Assisted with development and maintenance of retail Supply Chain systems.
Confidential, Greenville, SC
Programmer/Analyst/IS Consultant
Responsibilities:
- Designed, planned, directed implementation and modification of many insurance applications..
