Business Analyst Resume Profile
TX
| Roles:
| Experience Summary Over 7 years in the Healthcare industry, including insurance, pharmacy and consumer driven health plans. A motivated self-starter with a proven track record in exceeding goals committed to improvement through a solution-based approach. Sophisticated, results-driven information systems professional with a demonstrated ability to successfully elicit and document requirements. Ensures strategic alignment of information resources with business priorities and comprehensive assessment and management of risks, and requirements for projects. Exceptional interpersonal and communication skills to support clear communication of requirements and participate as the liaison between business and tech team. Politically Savvy, good conflict management skills, with excellent training and oratory skills. Skills Inventory
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Chronological Summary of Experience
Confidential
Business Analyst
- Confidential is one of the largest Supply chain management and GPO in the Health care industry in North America. It services around 25,000 members, which are comprised of hospitals and non-acute medical facilities. I worked as a BA in MIS Management and Information Services division. I worked on the Valuelynx product.
- The application takes the hospital spend information which includes the total clinical spend and other spend and run it through a benchmarking process to check if their spend is justified with their item master and charge master data. This provides a comprehensive view of the savings and the value their current process and procurement provides for the hospital. It ensures that they get the highest level of quality at the most effective cost.
Responsibilities:
- Interacting with the team members including Product Owner, Scrum Master, Developers front-end, back-end, ATG , QA UX designers in completing Releases in a two week Iteration periods.
- Responsible for creating User Stories with the input of SME's, Product Owner and team members.
- Refine and manage requirements and user stories for design work with product owner to identify MVP Minimum Viable Product create process flow diagrams.
- Create requirements to build out UX, wireframes, high fidelity comps, and usable prototype s per sprint plans/user stories, and in close partnership with Novation UX designers / product owners
- We used Lucid chart for the mock screens and wireframes
- Captured the data requirements and worked with the data architect to ensure we build a data dictionary
- Document Portal requirements and process flows in an agreed upon format beyond user stories, prototype, annotations, etc. for greater integration with development partner s - and IP reference
- Implement Agile UX best practices, promote adoption, and mentor Novation designers and partnership with product owners.
- Used Rally for requirements management
- Supported the Project manager and at times, acted as the scrum master to drive the sprints
- Responsible for maintaining and updating Product Backlog in Agile tool Rally, while assigning tasks to development and QA team and keeping task progress accurate in Rally and task board.
- Lead Demo to executives, internal teams stakeholders on the completion of each Iteration.
Confidential
Business Analyst
Confidential is the third biggest player in the country in terms of prepaid cellular services. I was involved in the application origination project, where we validate a user and activate their phone on OTA over the air programming. I was working with the Amdocs team and the MetroPCS team to document the activation requirements and also do the process workflows for the account creation and activation in the billing systems. One of our client's State of Texas had outsourced a project 'Modernization with the State of Texas' where we were migrating the client's present Mainframe application to a web-based environment. As a part of this project, we were implementing a SharePoint portal and an imaging system sync with Filenet to store all processing workflows and data in the SharePoint portal. So I was responsible for FileNet implementation. All the documentation processed during the lifecycle of an application was to be imaged, cataloged and stored in the SharePoint database and retrieved as per the workflow process needs. I was in charge of multiple applications in the document management division, where we were to service maintenance request on a weekly basis. This also involved prioritization meetings to schedule and implement maintenance request and change management in a production environment.
Responsibilities:
- Performed business analysis and risk analysis of the application to identify the key risk areas for the project.
- Conducted requirements and design walkthroughs with the designers, developers and management staff.
- Used MS Project to manage schedules, deadlines and resources, collaborate on projects and analyze project information.
- Used MS Visio to create various Business models like Use Cases, Activity Diagrams, State Chart, Collaboration and Sequence diagrams for the system.
- Worked as a liaison between users and the stakeholders to resolve any conflicts.
- Met with client groups to determine user requirements and goals. Analyzed Business requirements and System specifications using which developed Test Strategies, Test Plans, Test Cases for the Functional, GUI, Integration, Security, Performance, Regression and Installation testing.
- Created and Updated Risk Assessment Document identifying the Risks to the Project due to sever dependencies of the Project on internal Blocks and external Vendors / Entities etc.
- Performed System Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications.
- Actively involved in walkthroughs and meetings with Project Team to discuss related issues. Helped plan and setup the project-testing environment in co-ordination with the System administrators and developers.
Confidential
Business Analyst Intern
- The project was to create a module for Wells Fargo for the Deal Decisioning DD Platform in CORE Project. CORE is the clients Flagship project to centralize all lending LOB's. I worked on three different projects for Legal and Compliance division. Our team was responsible to analyze industry best standards and apply them to our present client solutions.
- Tangible Benefits Service: I was responsible to elicit, author, and validate a Tangible Benefits service. Whenever a Customer wants to refinance his loan with one of our products, he should have at least one positive tangible benefit according to federal laws. Consumer Credit group, Financials, and mortgage will use the service that I designed. It shall run the tests and provide results for tangible benefits to each of these LOB's.
- Mavent Compliance: Mavent is a third party vendor which runs compliance checks on fee's to make sure that they are in line with the federal and state regulations. I generated a GAP analysis between Mavent's out-of-the-Box functionality and Our Client needs.
- Legal and Compliance Calculations Engine: I gathered and also authored the BRD, SRS and HLD documents for the L/C calculation engine. In my earlier assignment in Wells, I had been the project manager on the design for the calculations engine and now I was working on creating the documentation for the calculations that have been implemented. So it was a reverse engineering approach.
Responsibilities:
- Gathered Business Requirements, analyzed data/workflows, and defined the scope, financial projections and Cost/Benefit analysis.
- Developed prototype of new information processing application. Met with client groups to determine User Requirements and Goals, thus converting User Requirements into Business Requirements and User and Functional Requirement Specification.
- Facilitated collection of Functional Requirements from system users, and prepared Business Requirement documents using Rational RequisitePro.
- Applied the RUP model throughout the entire development and testing process.
- Involved in development of Business and Technical Requirements in preparation of Design and Functional Specifications for Business Needs and Processes.
- Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
- Performed code review and walkthrough, final project review, and business department liaison Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
- Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured that critical requirements are not missed. Prepared Business Process Models that includes modeling of all the activities of business from conceptual to procedural level.
Confidential
Business Analyst
Responsibilities:
- Captured business needs, gathered requirements and ensured requirements conform to overall business objectives and specifications.
- Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and insured that critical requirements are not missed.
- Applied UML methodologies to design Business and System Use Cases, Use Case Diagrams, Activity Diagrams, Sequence Diagram and Task diagrams.
- Accumulated customer requirements from various end through surveys, interviews and JRP sessions and JAD sessions and translated them into system requirements. Suggested measures and recommendations to improve the current application performance.
- Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
- Facilitated user acceptance testing and test strategies with developers and testers. Involved in developing the test strategy and helped in developing QA Test plans for Functional, Integration and System Testing.
- Analyzed system requirements and developed detailed Test plan and Test cases for testing the functionality. Performed manual front-end testing to check all functionalities of different modules.
- Analyzed team performance with the Project manager and implemented the changes if any in order to raise the efficiency of the entire team.
- Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
- Performed Defect Tracking and Change Control Procedures using Rational ClearQuest and Configuration Management and Version Control using Rational ClearCase.
