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Sr. Business Analyst Resume Profile

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CA

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Summary

Business Process Improvement Manager, Sr. Business Analyst and Project Manager with over 14 years combined experience within insurance, financial services, biotechnology and technology sectors, in business and data analysis, project and process improvement, for enterprise scale IT initiatives. Adept at developing and nurturing relationships with customers and stakeholders, collecting, analyzing and communicating knowledge about needs, and incorporating feedback into product requirements.

Highlights include:

  • Managed team tasked with gathering and documenting business requirements, designing and developing new international corporate intranet for Fortune 500 corporation
  • Led large cross-functional group in product lifecycle process improvement project for large public corporation
  • Ability to drive a diverse group in a direction to achieve common goals
  • Excellent written and communication skills with executives, peers, subordinates and customers
  • Strong analytical, decision making and execution skills
  • Highly effective team leader able to handle shifting priorities and fast-paced environment

SKILLS/COMPETENCIES

  • Process Improvement
  • Business Analytics
  • Strategic Planning
  • Microsoft SharePoint 2003/2007/2010/2013
  • Microsoft Office Suite Excel, Word, PowerPoint, Access, Visio, Project
  • Software Development Lifecycle SDLC
  • Agile Methodologies Scrum Certified
  • Application Development
  • Data Mapping
  • Functional/Technical Requirements
  • Product Lifecycle Leadership Mentoring
  • Market Research Analysis
  • Oracle Agile PPM
  • Project Management
  • Workflow Design

EXPERIENCE

Confidential Sr. Business Analyst/Product Manager

  • Returned to DaVita in similar capacity as left in December 2013, to continue the SharePoint 2013 implementation for new corporate intranet.
  • Enhancing and redefining functional and technical requirements
  • Circling back with stakeholders to demonstrate and get feedback on implementation of their requirements
  • Focusing solely on current intranet implementation using Agile methodologies
  • Preparing to lead end-user training

Confidential Manager, Oracle Agile Processes

  • Manage the Agile Processes team to support business process leadership for a global single instance of the Product Portfolio Management system.
  • Manage and maintain business processes to support product development through the entire lifecycle in Oracle Product Portfolio Manager and Microsoft SharePoint 2013
  • Liaise with business users, management, the Global Operations team, the IS team, and solution consultants to ensure that Herbalife continues to use the system effectively, in accordance with the vision and requirements of the Global Operations team, and in accordance with the policies and procedures of the IS department
  • Partner with functional leaders to gather business process requirements
  • Develop and lead process design and improvement reviews, requiring process expertise for multiple business groups and coordination and collaboration with cross-functional teams of internal and external personnel

Confidential Sr. Business Analyst/Project Manager/Product Manager Team Lead

  • Managed large SharePoint implementation and development of corporate intranet, social collaboration and media sources.
  • Developed functional and technical requirements Microsoft SharePoint corporate intranet and corporate applications
  • Conducted reviews with development teams and stakeholders to ensure requirements meet scope of solution
  • Led sessions using Agile methodologies to manage multiple projects focused on creating and delivering information portals for employee-facing sites
  • Collaborated with internal clients to determine user requirements
  • Led all aspects of end-user training created user guides, training materials and presentations

Confidential Lead Senior Business Analyst for Global SharePoint Intranet Development 3 month contract

  • Developed and conducted research for security, portal, team site and web content management system for global SharePoint initiative
  • Created standards and best practices for Business Analyst teams in multiple locations

Confidential Senior Business Analyst - Investment Management Division

  • Developed functional and technical requirements for custom straight through processing application for Bloomberg terminal processes to accounting system
  • Created and managed trade translation and validation rules
  • Utilized extensive knowledge of SharePoint platform for user orientation and project assessments, clarifying user requirements, business needs and project objectives
  • Project managed and led business analysis for multiple corporate applications

Confidential Business Analyst and Software Developer

  • Developed talent development tracking application utilized by over 300 corporate users in multiple divisions
  • Served as business analyst/project manager for five SharePoint and 14 Lotus Notes workflow applications
  • Managed offshore development staff for clinical studies application development

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