SUMMARY:

• Driven project leader with demonstrated strength overseeing multiple simultaneous projects that reduce the Total Cost of Ownership (TCO) and yield a high ROI on the IT investment.
• Record of success exceeding project deliverables and improving internal/external customer relations as the primary liaison between project resources and client stakeholders.
• Apply in - depth knowledge of project management methodologies to execute comprehensive project plans while adhering to tight timelines.
• Skilled in all aspects of the Software Development Life Cycle (SDLC) from requirements gathering through testing and user acceptance.
• Demonstrate strong communication skills. Bilingual in English and German.

TECHNICAL SKILLS:

Languages: SQL and JavaScript

Reporting Tools: Clarity, Cognos, Crystal Reports, Remedy, Hyperion, Diver Resource Reporting

Applications and Process: ITSM, Jira, CA Rally, MS Office, NetApp, Six Sigma, Change Management, ITIL, Agile, PCM, PMP and PeopleSoft

PROFESSIONAL EXPERIENCE:

Confidential

Program Release Manager

Responsibilities:

• Managed the software release for Online Account Opening, Consumer, Banker and Teller
• SPOC for Client to raise issues and provide status
• Provided daily status to Client Executives and PMO on release and any issues that needed escalation
• Managed QA team and provided daily status reports to development team

Confidential

Project Manager

Responsibilities:

• Managed AML projects in the Agile Methodology, ran technical design calls
• UAT Test Manager reporting to Senior Leadership on testing status and defects
• Financially responsible for $2.4 million budget and ensuring resources were adhering to their estimates

Confidential

Project Manager / Release Manager

Responsibilities:

• Managed the KYC (Know Your Customer) Workflow project plan for Confidential back of office
• Migrated 300,000 account data into the new Customer tracking system, ensure no Work Items/ Account details were lost or misplaced during the migration into Confidential ’s Data warehouse/Teradata environment
• Worked with Hadoop Developers to ensure data was extracted and imported accurately
• Managed User entitlements for the KYC application for CBSU, CPWM and NTB

Confidential

Senior Project / Program Manager

Responsibilities:

• Provided Weekly status reports on four work streams on an OCC MRA project, consisted of ROI reports, Resource expenditure for onshore and off shore resources
• Used Informatica tools to ensure migration of user account data and alerts were successful
• Managed Budgets to a 2% variance for resources and hardware using Clarity, prepared weekly status reports for Business Partners, PMO and Senior Leadership

Confidential

Scheduling Team / Nuclear Integration Team /PMO Lead

Responsibilities:

• Supporting Project Managers and PMO on several initiatives
• Provide Status Reporting, Hillclimber reports and Look Ahead Reports for Business and PMO Leadership using SQL
• Managed a project Portfolio of 14 projects producing Hillclimber and Scorecards on a weekly basis.
• Defined clear Project Management process when updating tasks and milestones in Workplans for all projects
• Assisted in integrating Dukes’ systems with Progress Energy through various projects importing the data

Confidential

Senior Project Manager / Program Manager

Responsibilities:

• Implemented IBM License Management Tool for all of CGI ensuring compliance. Ran weekly, monthly and quarterly reports for IBM auditor group
• Updated Federal Cloud Scanning tools that ensured all database and Virtual Machines would be monitored 24/7
• Updated Security to help CGI secure new business worth $10.5 million for the 2nd quarter of 2013

Confidential

Senior Delivery Consultant

Responsibilities:

• Supported operations in the Treasury, Channel and Payments Application Portfolios - ACH and Wires (WTX, BOSS, FAST)
• Drove post problem reviews, identifying root causes, and championing resiliency improvements
• Met with business partners on a weekly basis to discuss new application requirements and infrastructure upgrades
• Managed start to finish Global Anti Money Laundering Project - monitored payments from over 138 applications
• Managed all infrastructure builds for the Global Data Center Consolidation Project. Employed Agile methodology to ensure deadlines would be met
• Built out Contingency Data Center Site for Frye Road, worked with subject matter experts to build out the data center and fulfill hosting and Disaster Recovery requirements
• Led infrastructure-wide effort to decommission hardware in all datacenters
• Served as Vender Management Lead for Program, working with Storage and Server Companies (EMC, Netapp and Dell)
• Managed relationships with backup and offsite storage companies along with data retrieval SLAs with the OCC and Business Technology Groups
• Focused on accuracy of cost estimates, accuracy of schedule estimates and project stakeholder satisfaction
• Additionally, served as Portfolio Manager for deployment of platforms for trading systems
• Partnered with Corporate Treasury and Corporate Investment Groups to identify requirements and develop functional designs based on needs, objectives and existing infrastructure
• Managed a Clarity Application upgrade and new version for 200 users
• Led NT Server upgrade project, upgraded 2300 servers in global and national data centers

Confidential

Senior Analyst/ Consultant

Responsibilities:

• Developed EIS dashboard interfaces that add requests and limits dynamically for the Revenue Pipe Line Project
• Responsible for interacting with Business Partners to identify information needs and business requirements for reports
• Developed data model queries, sub-queries, append queries, charts and tables for daily trend analysis

Confidential

Globalization Project Lead

Responsibilities:

• Supported Equities, Institution and Operations Front Office 24/7
• Allowed Global equities desk of +50 users to use one system when entering orders, reducing order entry time by 60%
• Implemented and trained over 50 end users in the United States, United Kingdom, Japan and Hong Kong