Business Analyst Resume
San Francisco, CA
SUMMARY:
- Over 14 years of rich experience in IT industry.
- Extensive experience of complete software development lifecycle of application software in Oracle E - Business Suite.
- Performed roles as Subject matter expert, Technical Team Lead, and member of the Task force for high impact projects in the Organization.
- Member of the Task force of eight for implementing four major Oracle releases across different countries - Canada, US, USA Packaging, China, Chile.
- Lead the world wide support after successful implementation for Oracle E-business suite at Confidential, TX, which is currently supported by an offshore team.
- Successfully lead a team of six in the data conversion and cleanup effort, Oracle 11i Implementation. Involved in the creation of Business models for the Legacy System for the Confidential, Water Revenue Bureau.
- Represented Idhasoft at various trade shows, User Groups and at client sites in the technical capacity.
- Subject Matter expert for Advanced Pricing, TCA, Order Management, Receivables, Custom Form Libraries, Personalization, Workflow, Conversions and Interfaces at Confidential, TX. Well versed in the Technical/Functional concepts in Finance, Manufacturing, CRM, Applications Open Interfaces for data conversions which includes customer, invoice, order, pricing interfaces and API’s, customizing the existing Oracle Applications Reports, Forms, Workflow, Self- service personalization along with creating new components.
- Responsible for Architecture, Design and Development of Custom Inbound and Outbound Interfaces, Conversions for the External System integration with Oracle.
- Very strong SDLC experience in addition to requirement gathering and project plan creation, As-Is process analysis and To-Be process design, Configure & Build, CRP reviews, System Testing, Integration Testing, Acceptance Testing and Go-Live or phased rollout..Participated in requirement gathering meetings with functional, legacy management. Prepared Technical, Functional Design Documentation as per AIM (MD20, MD50, and MD60) and RICE Methodology.
TECHNICAL SKILLS:
OS: Windows 7/XP/2000/NT/98/95, Sun Solaris, MS DOS, UNIX, HP-UX, Linux, IBM AIX
Language: PL/SQL, SQL, SQL*LOADER, Pro*C, C, UNIX Shell Script, PerlJSP, Java, HTML/DHTML, CSS, JavaScript, Node.jsXML, XPATH, XSLT,JSP (OA Framework)Ruby on Rails, PHP,RMI, Java Swings, Servlets, J2EE
Tools: Oracle Forms 6i, Oracle Reports 6i, Developer 2000, Oracle Designer 6i,JDeveloper (OA Framework), XML/BI Publisher, Discoverer 10g, Workflow Builder, Discoverer 11g, MS Visio, MS ProjectsData Base: Oracle 8i/9i/10g/11g, MS Access, MySQL, Mongo DB (NoSQL)
Server: Oracle Application server, Apache, XAMP, BEA Web Logic 9.2
Methodology: AIM, RICE, Relational Database Design Techniques, Client/Server, 3 Tier web Architecture
ORACLE MODULES: Oracle
EBusiness Suite: Modules11.0.3, 11i,R12 ONT - Order Management, QP Advanced Pricing,, TCA Trading Community Architecture, WSH Shipping, OE - Order Entry, ALR Alert, AR - Receivables, FND - Application Object Library, OCO Oracle Customers Online IEU - Universal Work Queue, IEX Advanced Collections, JTF - CRM Foundation, AME - Approvals Management, Sales Online / ASO - Order Capture, XDO - XML Publisher, CSC - Customer Care, CN - Incentive Compensation INV - Inventory, WSH - Shipping Execution, PO Purchasing, CSI Install Base, OKS/OKC Oracle Service Contracts AR - Receivables, GL - General Ledger, AP - Payables, FA Fixed Assets, CE Cash Management GMD - Process Manufacturing Product Development, GME - Process Manufacturing Process Execution, GMF - Process Manufacturing Financials, GMI - Process Manufacturing Inventory, CST - Cost Management, WIP Work in Process OUB Oracle Utility Billing, OKC - Contracts Core / OKO - Contracts for Sales ( XXSC - Custom Module based on Oracle Module), FA Fixed Assets, CE Cash Management, CSC - Customer Care, CN - Incentive Compensation
WORK EXPERIENCE:
Confidential, San Francisco, CA
Business Analyst
Responsibilities:
- Release 12.1.3 to 12.2.5 Version Differences for AR, AP, GL, FA, IEX, PO, ICX, ICX - Mobile
- Order Management Features and SFDC Integration modes - Business use cases
- Preparation of the List of All the Custom Objects
- Identifying Patches and Working with Oracle SR for upgrade
Confidential, Mountain View, CA
Responsibilities:
- Adding Custom filtering conditions based on the Custom EGO Attributes
- Converting Oracle report in 11i to Excel Output using BI Publisher
- Concurrent Program to reprocess the Delayed/Timed Out Notifications
Confidential, Sunnyvale, CA
Responsibilities:
- iStore Renewals and Order Import Module: Architect/Designer/Developer for a custom module in Service Contracts for Renewals using iStore user interface and renewals flowing to Service Contracts - Includes customizing JSPs, PL/SQL APIs and designing new JSPs, PL/SQL APIs for the Blue-Store Web Portal
- Order submission enhancement - (Using Order import API) Customizing and Enhancing Oracle order submission process in iStore using excel spreadsheet -Worked on Enhancements/Integration part to import Quote/Orders from different External source systems with oracle apps.
- Designed and Developed Track Quotes pages - For user display for quotes in various stages of approval
- Using Java Classes to serve the JSP requests that encapsulate business logic.
- Patches - Testing and Recommending updates on the Patch set versions
- Account Consolidation (Form for IB Asset Ownership transfer without terminating the Contract)
- Sales Order Form (PLL) Customization
- Service Contracts form customization
- Item Bulk Updates (Using API to update item attributes from spreadsheet)
- VAT tax calculation enhancementsManaging the Order/RMA flow from Salesforce to Oracle Orders, Shipping, Invoicing, Service Contracts, Install Base, and Licensing.
- Interacting with the users, identifying gaps, gathering requirements for enhancements designing and developing custom solutions and providing production support
- RMA Automation with including third party interface (Interactions with TALEND for integration between Oracle and Saleforce.com)
Confidential, Valencia, CA
Environment: - Oracle10g, Reports 6i, Forms 6i, XML/BI Publisher, MS Visio 2003, Oracle Apps 11.5.10 (Advanced Pricing (QP), Order Management (ONT), TCA(HZ)), Inventory (INV), Shipping (WSH), Receivable(AR)
Responsibilities:
- Special Pricing: Customer specific pricing, GSA/IDN pricing
- Managing and Maintaining Pricing Hierarchies - From legacy systemsCustom Modifier and Qualifiers using Custom Attributes
Confidential, Greenwood Village, CO
Advanced Pricing and Order Management SME
Responsibilities:
- Enhancements and Suggestions for Advanced Pricing, Order Management
- Process Improvements, Business process mapping and solution building - Advanced Pricing, Order Management
- Requirements Gathering Sessions - Advanced Pricing, Pricing Procedures, Quoting Procedures
- Setup enquiry of Order Management/Advanced pricing for iStore implementation
- Set up Retail Price lists for iStore Implementation.
- Responsible for studying the business process.Prepared AS-IS understanding document for Advanced pricing and Order Management
- Assisted in business process reengineering, created TO-BE process document.
- Delivered sessions/Presentations on Comex’s business process and created documents for presentations to the client.
- Review and scope new requirements, requests for change and problems for modules already implemented.
- Creating/updating automation files for removing ‘repetitive’ and ‘Non Valued added’ activities
Environment: - Oracle10g, Reports 6i, Forms 6i, XML/BI Publisher, MS Visio 2003, Oracle Apps 11.5.10 (Advanced Pricing (QP), Order Management (ONT), iStore (IBE), Receivable(AR), TCA(HZ))
Confidential, Irving TX
Senior Oracle Apps Consultant/Subject Matter Expert
Responsibilities:
- Lead a team in the data cleanup process which is provided by legacy system. f the personal for the data mapping and clean up.
- Member of the Task force of eight for implementing four major releases across different countries -
- Lead the world wide support after successful implementation for Release3 at Confidential, which is currently supported by an offshore team.
- Responsible for Code reviews and documentation reviews for the Off-shore team and Onsite support team.
- Expert on Data Conversion, External System Integration with Custom Interfaces, Personalization, Custom Form Libraries ( pll’s ), Custom.pll
- Participated in various meetings with functional team and legacy system management to gather user requirements regarding reports and other customizations and in corporate those requirements into Oracle applications features.
- Preparing Technical design documentation
- Helped the conversion team in mapping, conversion and validation of historical data for Customer Master, Sales Orders, Invoices
- Excellent knowledge of TCA in customer interface.
- Designed developed and Implemented Purchasing Document Open Interface Program in Oracle Purchasing.
- Developed PL/SQL script to Import Customers, Customer profile classes data through Customer Interface.
- Responsible for analyze, design and developing programs for conversion of legacy data in to General ledger throw Journal import program and Interfaces. The conversion includes writing PL/SQL package Also responsible for budget upload throw budget interface, loading daily rates to gl daily rates table throw gl daily rates interface table and average & month end rates to gl translation rates table for various set of books including MRC reporting books. Developed SQL* Loader programs to load interface/staging tables.
- Preparing Technical design documentation and developed report modifications like Packing Slip, Dunning Letter, Selected Invoice Printing, sales Tax Report.
- Designed the invoice report for their invoicing purposes.
- Customized sales order Invoice reconciliation report, orders on hold report.
- Check printing - Quick pay, payment batch
- Defined and Customized the order management Workflow (Samples and Novelties) to control the order flow process
Environment: Oracle Applications11i, Oracle 11G, SQL*Plus, SQL*Loader, PL/SQL, Forms 6i, Reports 6i, Shell Script, TOAD, HP Unix, Windows 2000, Windows’ XP, Discoverer, Workflow
Confidential
Responsibilities:
- Quality/Technical Team of Oracle Applications for all of the Water Department in the Confidential and involved in the creation of data models to Testing.
- Provided inputs on the quality of Effort and ways to improve the efforts of the development team.
- Creation of special procedures to implement all the rules for the Translation of the Legacy data and making it Conversion compatible with the Oracle Data structures. f the personal for the data mapping and clean up.
- Lead a team of three for the Data Conversions
- Lead a team of six in the data cleanup process which is provided by legacy system.
- Defined concurrent Executables, Programs and Registered using system administration.
- Responsible for Code reviews and documentation reviews.
- Populated the data into interim tables using SQL*Loader.
- Developed PL/SQL packages and stores procedures to validate and insert the data into interface tables.
- Developed Unix Shell Scripts to automate the interface process.
- Responsible for extraction of legacy data in fixed length file format using UTIL FILE utility.
- Developed Util file programs for extraction of data.
- Customer Conversion: Converted the Customer Data for the Individual Owners and Group Bill Customers using the Customer Interface
- Litigation: Converted the data for payment agreement from city to Oracle Applications
- Payment Agreement: Converted the data for payment agreement from city to Oracle Applications
- Transactions: Converted the data for 13 Month History of the Transactions data from city to Oracle Applications instance. Used the Auto Invoice for Loading this data
- Payment Receipts: Converted the 13 Month History of the Payment Receipts from city to Oracle Applications instance.
Environment: Oracle Applications11i, Oracle 8i,SQL*Plus, SQL*Loader, PL/SQL, Forms 6i, Reports 6i, Shell Script, TOAD, HP Unix, AR, OUB, CRM and Reports 6i
Confidential, San Diego, CA
Oracle Applications Technical Consultant
Responsibilities:
- Successfully implemented the 60,000$ Project Operations Scorecard, within the allocated budget and time lines.
- Participated in various meetings with functional team and legacy system management to gather user requirements pertaining reports and other customizations and in corporate those requirements into Oracle applications features.
- Wrote SQL, PL/SQL scripts for this data to be directly mailed to the user.
- Preparing Technical design documentation, Functional Design Documentation MD20, MD50, MD60
- Designed and Developed Reports for Operations Scorecard
- Involved in Gathering requirements, Analysis, Design until User acceptance and into Production This involved continuous interaction and feedback from the User.
- Designed and Documented the Process flows for RAS (Return Analysis System) and GERS (GE Retail Store) from the existing STN Flows
- Developing Packages and Extracts for Analysis of Sony’s Sales and Marketing Retail divisions
- Compares the Sales Forecasts and the actual Orders Booked.
- Compares the percentage of orders which have missed the Expected Order date
- Provides the data in a spreadsheet, and is mailed to the users as an attachment
- Generated a report for providing the Percentage of Orders delayed
- Orders on Hold Report: This report is used for analyzing the time taken to release holds on the order.
Confidential, San Jose, CA
Oracle Application/IT Analyst
Responsibilities:
- Worked Extensively on Auto Invoice and Customer Auto Loader
- Designed alert requirements for the failed transactions in the order fulfillment.
- Developed Pl/SQL Programs/ Packages for Customer Auto Loader.
- RMA Order import for the data migration from the 10.7 to 11i
- Host file for Loading EDI information into the EDI Database
