Program manager (Application Support and Development) Resume

SUMMARY:

Provided executive leadership to 4 large business transformation program covering US, Latin America, Asia and Europe for SoloCup ($2.4B), Flextronics ( $26B), Confidential ($25B), Ingersoll rand($13B), Wacom (JPY 74B)
Led 2 businesses transformation programs, 2 SAP Implementation projects and 9 as team member. Chaired 2 end to end program to completion along with C - level stakeholder management
Successfully transformed 9 businesses across globe including, Procure to Pay, Inventory and Warehouse Management, Account Payable, Order to Cash, Pricing, Finance and Reporting and Business intelligence. Complex architecture that involved integration of more than 100 non-SAP system on a global platform.
Lead Change management and process re-engineering to evolve from existing environment to desired end state along with AMS support & transition planning detailing transfer of services to offshore centers and local support as required
Extensive experience in managing and heading delivery of large SAP transformation programs, establishment of outsourcing governance models with clear accountability for clients with limited prior experience
More than 10 years of BI & Analytics experience with predictive modelling initiatives and 2 plus years of experience in Big data/Hadoop/Cloudera initiatives
Solid experience with Technology Architecture that started as SAP programmer-> Functional consultant-> Project Manager -> Program manager-> Program Director
4 years’ Experience in leading IT production support for various business functions with more than 100 business applications
Experience with deploying cloud based solutions, SAP HANA and Hadoop
Expert in waterfall implementation methodologies including ASAP and Agile Scrum Methodologies
Hands-on experience in managing all aspects of project delivery, including people and vendor relationship management
Experience managing 4 SOX audits and 2 FDA audits

TECHNICAL SKILLS:

ERP Applications: SAP ECC 5.0 and ECC 6.0 S4/HANA, BAAN IV,V, ERP LN, PeopleSoft, Oracle EBS, Manugistics, JDA

CRM Applications: Salesforce, SAP CRM, Siebel

WMS Applications: Red Prairie, ATLAS, SAP WMS

BI Tools: SAP BW3.5 and 7.3, BOBJ 6.5 and BO 4.0, BODS/DI 4.0, BPC, Informatica, Hyperion Essbase, Cognos, Qlikview & Qlik Sense, Big data ( SAP Hana and Hadoop), Tableau

Operating Systems: Windows XP, Vista, 7, UNIX, Linux

Languages: C, C ++, ABAP, PL/SQL, .Net, JAVA, Python, Scala

Tools: MS-OFFICE, SAP TAO, HPQC, HP-QTP, Service now, Remedy s: PMP, ITIL, Enterprise Architect, SAP ABAP

PROFESSIONAL EXPERIENCE:

Program manager (Application Support and Development)

Confidential

Responsibilities:

$2.5 million program to streamline and improve overall application support SLA s using onshore - offshore model 128 business applications ( 7000 users) 24*7 supported with 25 member team
Defined support organization and applying ITIL best practices and application consolidation to achieve 20% YOY cost reduction
Working closely with build team for big data ( Hadoop) implementations and transition to support team. Currently supporting 140 dashboards, 125,000 ETL jobs related to product tracking & tracing, Inventory & Product visibility

Program manager (Business transformation)- for engineering business

Confidential

Responsibilities:

Led along with business partners, Business Process Definition and functional requirements for legacy integrations. Directed development of integrated project plans and resource plans in coordination with IBM, Kronos, Oracle(PeopleSoft) and IT teams.
Directed infrastructure team to prepare RFEs and participate in vendor negotiations for Data Center procurement and optimization.
Led the Project managers and functional leads for Legacy interface development and testing.
Successfully transitioned to Support organization and defined support organization

Program Manager

Confidential

Responsibilities:

Led SAP Global transformation using RDS to consolidate 3 instances of SAP and 540 other business applications ( $12 million program) and delivered on time.
Led along with business partners, Business Process Definition and functional requirements for legacy integrations.
Directed development of integrated project plans and resource plans in coordination with NTT DATA Japan and IT teams.
Directed infrastructure team to prepare RFEs and participate in vendor negotiations for Data Center procurement and optimization.
Led the Project managers and functional leads for Legacy interface development and testing.

Project manager to lead IT merger

Confidential

Responsibilities:

Project manager & Solution Architect for eight (8) SAP ECC 5.0 and Baan implementations in Louisville (USA), Timisoara (Romania), Penang (Malaysia), Singapore and Mexico with an average team of 15-40
Designed E - Biz solution for web interface which was deployed globally in 400 sites

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