We provide IT Staff Augmentation Services!

Phone Banker 1 Resume

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Bethlehem, PennsylvaniA

SUMMARY:

  • Payroll processing & Reconciliation
  • APA Classes in Canadian Payroll
  • Experience with Micro Soft Word, Excel, Outlook and some Access (75+WPM)
  • Experience with 10 - Key
  • Hard worker, “Hands on”, Fast learner, eager to learn
  • Excellent people skills
  • Currently volunteering as Treasurer on the Executive Board at Fullerton Memorial Playground and Athletic Association

PROFESSIONAL EXPERIENCE:

Confidential, Bethlehem, Pennsylvania

Phone Banker 1

Responsibilities:

  • Fast paced call center environment
  • Problem solving customer account concerns

Confidential, Las Vegas, Nevada

Customer Service Representative / Team Lead

Responsibilities:

  • Completing the needs of customer’s in all domestic casino’s
  • Parts research and ordering, Theme conversions
  • Overseeing team responsibilities

Confidential

Craft Payroll Specialist

Responsibilities:

  • Craft and Administrative Payroll processing
  • Nine weekly payrolls, Four bi-weekly payrolls
  • Processing and assisting in completion of New Hire Paperwork
  • Assisting craft jobsites and employees with policy and procedures
  • Garnishment calculating, Union Reporting, Monthly remittance reporting, Payment processing, Canadian Payroll processing and Tax Reporting, Direct Deposit, Tax Reporting, Benefit Reporting, 401K processing, Benefits Reporting for JDE divisions, Workers Compensation Reports, Time Entry for Field / Union Employees
  • Responsibilities included, answering multi-lined phones, Updating files, for Proposal submittals, Accounts Payable / Receivable, Accommodating reservations, for clients and employees

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