SUMMARY:

• Program/Project Manager with proven success in SDLC - full lifecycle application development and IT implementations including needs analysis (requirements gathering), and documentation.
• Leading coordinating, facilitating, and motivating project resources
• Planning - SDLC - Project creation, development, testing, installation, turn up, release/deployment
• Perform project reviews and assess health of the project - identify problems
• Case Management - Address identified problems and problem areas, manage change and conflict to turn any troubled project around
• Manage project workload and productivity utilizing the Waterfall, Agile and Critical Path Methodology
• Creation of project schedule and track to our goals using MS Project, Primavera and Excel
• Documentation - status reports, meeting notes, risk and issues logs,
• Defined a repeatable process to deliver successful projects

TECHNICAL SKILLS:

Technologies: Web Services: HTML, Java Script, XML, .Net, TCP/IP, SSL, SQL

Development Applications: MS SQL Server, MS Share point server, MS 2003 server, MS 2007 server

Security Applications: McAfee, LDAP, Reverse proxy server(Firewall) Layer 7

Productivity Tools: MS Office Suite, MS Project, MS Visio, Primavera

Systems: Windows 7, Windows XP

PROFESSIONAL EXPERIENCE:

Confidential - Bloomington, IL

Project Manage IT Security and Application Development

Responsibilities:

• Currently addressing IT security vulnerabilities. Methodology is Agile. Communication within the Application Development organization of risk and issues. Working with the F5 vendor on the design of load balancer. zOS Mainframe and Disaster Recovery activity. Siebel and coordination. Projects are tracked using Primavera and Excel. Completed the McAfee Security upgrade. Completed the installation of the New Reverse Proxy server.

Confidential - Bloomington,IL

Technical Analyst- Project Management/Coordinator & Case Manager Agile Methodology

Responsibilities:

• Currently in Claims managing web-based software applications for Auto and Fire Divisions. Major function is delivering Java based solutions for Claims. Engaged vendor Fineos (Ireland) JIRA used to track all open issues. Coordinate the IT infrastructure (Cloud) of software and hardware needs for the projects using an Agile methodology. Ensure that the IT Solution is completed for each project. Initial Graphical interpretation of the interaction of the new software, and servers with existing applications on and off platform. IT Security is a significant part of the design. (LDAP) Executed in all stages of the project - Initial, planning, execution, monitoring and controlling and closeout. (SDLC). Utilized the daily standup to keep team updated and learn of new issues quickly. As the Case manager - lead, and facilitate teams to get the resolution to problems and reducing risk in the Critical Path. Managing conflict was a major part of the role. Completed addressing international telecom issues for the project. Created test plan and tested Cisco telecom equipment. Reviewing RFI documents for vendor selection. Vendor management for 3 software vendors on Salvage Project. Writing planning documents for various projects. Developing a Disaster Recovery plan for vendor software and servers.

Confidential - Chicago, IL

Deployment Project Manager

Responsibilities:

• Waterfall Methodology - Manage projects from end to end. Switch and cellular projects. Voice and Data Vendors are ALU, NSN, Cisco, and Ericsson.. Increasing switch growth and capacity for 4G LTE/EBH rollouts across the region. Monitored the installation, integration and implementation of software applications and hardware activities. Cross-functional team calls weekly to get status and address issues to keep projects on track. Manage CPM. Utilized MS Project and Excel to track project activity and meeting notes to ensure that all issues are addressed. Scheduling and vendor management tasks.

Confidential - Little Rock, AR

Implementation Project Manager

Responsibilities:

• Created the process that was utilized to track the project and the team resources. It is derived from a combination of Project Management, SDLC and ISO standards of quality. Utilized all scheduling and Project tracking functions to complete full product life cycle. Documenting requirements, holding requirements reviews, approval process, development, testing (map tests back to requirements), integration, deployment,, warranty service. Creating project baseline, utilizing WBS, identifying risks and issuing jeopardy notifications. Managing the Critical Path keeps the project on track. Attending the code reviews for the software. Ensuring that the tools were in place for development and to build the software loads. Configuration management of the software releases for the 2G/3G product line. Version (source) control of all software in a Unix and windows environment. Bugs were discussed and resolved in real-time.
• Hardware manufacturing interface with the factory in Italy. Ordered the T1 installations to align with equipment delivery. Oversaw development (software applications), product management, sales, order to maintenance agreement, Factory System Test, installation, FOA Testing, Turn-up, Release mgt, deployment and customer turnover. Utilized SAP to map internal order expenses against the project budget.
• Reduced time to launch by two weeks and improved client satisfaction by 100%.
• Single point of contact for the project accountable for preventing problems from escalating into legal issues.

Confidential

Wireless Project/Program Manager

Responsibilities:

• Planned and deployed $1.8 million international project