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Senior Project Manager Resume

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SUMMARY:

  • Senior Project Manager with extensive international experience in Healthcare, Digital Manufacturing, Industrial Automation and Insurance domains. Adept in translating needs and client expectations into sustainable processes for the organization. Seeking opportunities in the US following current project completion.

TECHNICAL SKILLS:

SKILLS: Project Management Vendor Management CRM Supplier Relationship Management Requirement gathering for hardware and software projects Awareness to SDLC and HDLC processes Subject Matter Expert for Medical & Industrial Automation hardware development projects Subject Matter Expert for Medical & Industrial Automation hardware development projects Leadership

PROFESSIONAL EXPERIENCE:

Confidential, NC

Responsibilities:

  • Project planning, effort estimation, budget estimation and tracking
  • Onsite and offshore resource management
  • Identification of new business generation opportunities
  • Liaise with client stake holders based out of USA, Mexico and India for various project activities
  • Risk identification and mitigation
  • Technologies involved are Industrial IoT, Java, Thingworx - PTC, Oracle ver. 11.2.03

Confidential, Greenville, SC

Responsibilities:

  • Manage enhancement of maintenance support for client’s financial and ordering applications
  • Management of third party vendor teams based out of USA, India and Mexico
  • Weekly reporting to business owners
  • Liaise with client stake holders based out of USA
  • Technologies involved were Java, Mainframe and Oracle

Confidential

Responsibilities:

  • Day to day tracking ticket closures as per SLA
  • Generation of pipeline for new tickets
  • Weekly reporting to business owners
  • Liaise with client stake holders based out of USA
  • Offshore and onshore project resource management
  • Technologies involved were Mainframe, Informatica, C++ and Aquire

Confidential

Responsibilities:

  • and mentoring of technical writers and graphic designers
  • Requirement gathering
  • Vendor management
  • Liaise with client stake holders based out of Australia
  • Offshore project resource management
  • Technologies involved were Java, DOTNET, MS Office and Adobe Photoshop

Confidential

Responsibilities:

  • Create a Test plan for the project from Verification & Validation perspective
  • Liaise with client SME and internal developers for end to end testing of the product
  • Mammography instrument lab management
  • Technologies involved were Linux, Widows 7, DOTNET and Java

Confidential

Responsibilities:

  • Appointed Service Engineers and contractors for daily break down maintenance.
  • Planning of preventive maintenance
  • Increasing percentage of maintenance contracts by more than 50% per year
  • Maintaining equilibrium between company and clients
  • Increasing sale of spares and upgrades
  • Client, engineer and contractor

Confidential

Responsibilities:

  • Exploring avenues of generating more revenue from Service Department
  • Working toward establishing service department as Profit Centre
  • Creating importance and awareness of Service amongst clients
  • Grooming of prospective clients

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