PROFESSIONAL SUMMARY:

• Dynamic, self - directed, independent professional services Project/Program Manager with broadly diversified national and international ($250K-$75M) software implementation knowledge. Experience serving in both a business-facing project/program management role and as a liaison between business and technology teams on IT development projects.
• Over 15 years of business and technology solution design and delivery to Fortune 500 clients, including executive-level presentation. Managing numerous technologies within large program deliveries including CIS, SaaS, HR, CRM, large scale data management, and infrastructure modernization implementations. Monitoring project scope, including product modifications, interfaces, conversion items, classes, program management, business redesign, bill print development, reporting, all facets of system testing, staging, production cutover and post implementation support. System integration, project management and organizational change management services.

TECHNICAL SKILLS:

SKILLS: Project, Engagement, Program Management Systems Strategy, Development/Integration Formal Risk Planning, Analysis and Evaluation Feasibility Studies and Analysis Full Lifecycle Project Development (JAD) Multi - Org, Multi-Site Experience (Off-shore) Agile, RUP, Scrum, Waterfall Vendor Evaluation/Contract negotiations Proposal and Statement of Work Development Software Development (On/Off-Shore) Business Process Re-Engineering (BPM) QA Testing, Program Development Industry Experience Energy & Utilities Financial Services Banking Hi-tech Manufacturing Entertainment Industry Healthcare Automotive Major Credit Card ePayment/eBusiness Higher Application & Technical Expertise PMO Oracle (CC&B, MWM, MDM, EBS, ERP) SaaS/On-Premise Public/Private sector ERP Workforce Management Solutions eCommerce/eBusiness applications PeopleSoft HRMS/Financials/Defined Benefits SharePoint Administration PL/SQL UNIX Java HTML XML Gateway Payroll/Pension/401k Admin RICEW (Reports/Interface-Conversion-Extensions-Workflow)

PROFESSIONAL EXPERIENCE:

Confidential, Orlando, FL

Responsibilities:

• Responsible for Project Managing and communicating all Customer Information System implementation (CIS/AMI/MDM) deliverables stated in the contract/SOW. Accountable for weekly and monthly status reports/meetings with the client. In control of the day to day operation of the implementation, including ownership of the Action/Issues/Risk Logs. Overseeing all work stream leads: Functional, Infrastructure, Integration/Interface, Reporting, DC, OCM, Testing, .

Confidential, San Diego, CA

Responsibilities:

• Program/Project Manager implementing (international) Oracle CC&B and Confidential (MDM). Responsible for the detailed project planning, weekly PMO status reporting, and all project contract deliverables. Leading customer Program Review Board, and Steering Committee meetings. Managed software configuration, design, application development, and testing of business process requirements. Overseeing all company and client work stream leads: Functional, Infrastructure, Integration/Interface, Reporting, Data Conversion, OCM, Testing, .

Confidential, Orlando, FL

Responsibilities:

• Cutover Coordinator implementing Workforce Management Field Enablement (WMFE) software solution for a one of the largest natural gas distributors in the U.S., serving more than 2 million muti-geographic Midwest customers. Managing multiple work streams resources from the project team, IT, and Business Support staff including: technical architecture, data conversion, Banner, Maximo, PCAD, TIBCO, GIS, Testing, and Oracle ERP. Directly responsible for work plan development, resourcing, and Go-live product support.

Confidential, San Diego, CA

Responsibilities:

• Responsible for project managing and coordinating all aspects of the CC&B-MWM-CSS Project activities related to the obligations of client for contracted deliverables and services. Directed development and oversight for the management of the detailed project plan, financial analysis (P&L). Provided weekly status reports to Program Manager for in corporation into the overall project status report delivered to Executive Steering Committee and Executive Sponsors. Controlled Business Process Owners and other stakeholders to ensure business roles going forward are aligned with process and system design. Facilitated rapid decision-making and escalation as necessary. Overseeing all client work stream leads: Functional, Infrastructure, Integration/Interface, Reporting, DC, OCM, Testing, .

Confidential, Orlando, FL

Responsibilities:

• Senior Project Manager implementing PragmaCAD Mobile Workforce Management software solution (MWM/ Confidential ) for a one of the largest natural gas distributors in the U.S., serving more than 2 million muti-geographic Midwest customers. Managing software configuration, PMO SharePoint, design, application development, and testing of business requirements. Direct responsibility for product support, project scope, project plans; define resource loading, milestones, change management and financial analysis (P&L). Established data migration execution, verification and testing approaches.

Confidential, Rochester, NY

Responsibilities:

• Senior Project Manager implementing Oracle Utilities Customer Care and Billing (CC&B). Responsible for executive presentations, managing detailed tasks and deliverables, in-scope client/third-party staff and activities. Control the Project Management Plan/Schedule (P&L), Communications Plan and other key Project artifacts. Established client environment/infrastructure profiles, designed and implemented functional workgroups integrating project schedule development, action, issue resolution and escalation procedures, end-user, and conversion activity management. Managed delivery streams including PeopleSoft ERM and Legacy systems integration with web applications.

Confidential, Pleasanton, CA

Responsibilities:

• Senior Project Manager implementing full-suite of on-demand (SaaS/On-Premise) compensation, reporting, performance and talent management solutions. Direct Responsibility for custom development, ERP system integration, product/application support, sales, project scope, project plans, define resource loading, milestones, change management, budgeting, and financial analysis (P&L). Established conversion/testing approaches and managed test execution and verification. Managed and put into practice the internal PMO SharePoint site. Assisted with development of RFPs/SOWs and selection.

Confidential, Newport Beach, CA

Responsibilities:

• Recruited to project manage multiple initiatives in web based Enterprise Workforce Management Solutions (WFM). Providing overall implementation leadership of consultant/customer teams on an international level. Designed business processes around proprietary software applications. Led project teams in the development of functional, technical and interface specifications. Conducted data mapping, designed user guides and conducted customer application and process . Completed comprehensive executive meeting documentation and status reports. Scoped consulting projects and developed client proposals.

Confidential, Los Angeles, CA

Responsibilities:

• Project Manager implementing web based proprietary (Advantage) Public Sector ERP software applications - Financials/HRM. Responsible for principal paths of migrating custom code, control data, and converted master/transaction data, product support, project scope/plans/budget, define resource loading, milestones, budgeting, and financial analysis.

Confidential, Appleton, WI

Responsibilities:

• Contracted to project manage simultaneous multiple initiatives for major Midwest banking corporation and lead cross-functional (commercial/retail/consumer) technical teams in multiple processing environments (Inter/Intranet/client-server/mainframe). Web infrastructure design, software architecture design/documentation, and cross-functional technical initiatives (Web/ASP/B2B/Legacy).

Confidential, San Mateo, CA / Princeton, NJ

Responsibilities:

• Project Manager leading large international (LAC, Asia Pacific) technical development (Engineering, QA, UAT) teams, working on cutting-edge eCommerce/eBusiness application web strategies and software payment products (Java, HTML, XML). Conducted data mapping, designed user guides and customer application and process . Completed comprehensive meeting documentation, and weekly status reports. Scoped consulting projects and developed client proposals/contracts.

Confidential, El Dorado Hills, CA

Responsibilities:

• Project / Engagement Manager for this privately held consulting company. Responsible for sales, project scope, project plans, define resource loading, milestones, budgeting, financial analysis, and collection of receivables. Project managed a European/Asia Pacific/India implementation/upgrade of PeopleSoft Custom HRMS, and self-service web-based employee information system.

Confidential, Schaumburg, IL

Responsibilities:

• Recruited to this privately held services firm to replace existing project manager and salvage failing PeopleSoft public sector financial systems implementation. Managed 15 project team consultants in implementing complete suite of products within 5 months to position institution as first Cal State University to go live with PeopleSoft Financials.

Confidential, San Francisco, CA

Responsibilities:

• Project / Engagement Manager recruited to develop and define PeopleSoft/CIS consulting methodologies, train staff, and develop PeopleSoft CIS Metro business process model, specializing in packaged customer management software. PeopleSoft Finance and HRMS systems joint application design and testing (finance, payroll, benefits, new hire, employment, job, regulatory reporting). Supervised ten technical/functional consultants.

Confidential, Costa Mesa, CA

Responsibilities:

• Senior Consultant Big 5 Accounting Firm. Subject-matter expert preparing RFP in determining appropriate delivery strategy for defined benefit/contribution recordkeeping functions and confirming IVR, call center, and Web technology requirements for manufacturing firm. Senior consultant in assisting PeopleSoft implementation team (data mapping/conversion/gap analysis/solution fit requirements/user acceptance testing for HR, benefits, payroll reporting) for a large entertainment industry client.

Confidential, San Francisco, CA

Responsibilities:

• Senior Consultant, PeopleSoft & GEAC SmartStream ERP Practice. Project lead and subject-matter expert in developing and implementing benefit plans, pension and HRMS products from early release site testing to full suite product implementation. Earned Sybase 1st Place “Case Study .”

Confidential, San Diego/El Segundo, CA

Responsibilities:

• Technical Support Analyst with signature authority for Defined Benefit/Defined Contribution administration at the corporate level. ADP/ACP supervision, Actuarial plan evaluation for salaried and hourly union employees. Responsible for Corporate Human Resources, Benefit, and Financial department reporting and program development.