SUMMARY:

• 20+ years of IT Governance, Project - , Program-, Portfolio-, and PMO Management services.
• Expert in Enterprise Project Management (EPM) - Portfolio, Program and Project Management using Integrated Dynamic Scheduling techniques across Multiple Vendors (CGI, Accenture, Confidential, HP, Confidential, QuTech, Opera, Noblis, WellPoint, NGS etc.) with 30+ MS Project Master Schedules.
• Demonstrated experience in Program Management oversight for the delivery of services to include staffing (200+), subcontractor relations, customer relationship management, reporting, etc.

WORK EXPERIENCE:

SCHEDULER

Confidential, Columbia MD

Responsibilities:

• Partnered with component leads to develop, implement, maintain and manage EIDM project schedule
• Monitored and reported the of major milestones, critical path and tracked overall schedule performance
• Worked with the project teams to develop solutions for mitigating schedule risk and achieving project goals and objectives
• Implemented project management techniques to gauge progress and identify schedule variance to facilitate focus and intervention on critical areas
• Performed routine analysis of EIDM schedule identifying key dependencies, gaps, and risks while supporting the CMS Rapid Program Development Group (RPDG) Integrated Master Schedule process
• Assessed downstream impacts through cross project dependencies (external predecessors and successors) established in the schedule
• Customized schedule by leveraging custom Fields, Views, Tables, Filters & Groups
• Leveraged the use of Macros and other custom tools such as WBS Schedule Pro, SSI Tools etc. to conduct health check on EIDM schedule
• Maintained a baseline project schedule for all work performed including new development projects, maintenance releases, software fixes, data clean-ups and normal operations
• Ensured all system changes have been approved by the client GTL or COR before incorporating into the baseline schedule
• Evaluated the need to re-baseline the schedule at critical points
• Ensured the EIDM schedule is mapped to the Contract Statement Of Work (SOW)
• Analyzed potential impact on schedule and discussed it with the CMS Project Manager, identifying impact to schedule activities, as well as impacts on agreed upon progress milestones
• Identified the critical path and critical or important milestones, and alerted the CMS Project Manager and GTL to any potential deviations from the baseline
• Logically linked all activities to reflect the flow of work
• Evaluated changes to the activity workflow and sequencing for impact on interface points
• Conducted Total float analysis to enable early warning of criticality
• Ensured there is no excessive positive total float on scheduled activities
• Presented potential impacts on the schedule to the Team and explore workarounds, mitigations and contingency plans. Discussed potential solutions with the CMS Project Manager
• Linked Project risks from the Project Risk Register to the schedule, by mapping the risk ID number in a custom text field in the schedule file
• Identified minimum and maximum durations, percentage likelihood of occurrence and alternative branching sequences for identified potential critical areas of work by coordinating with Control Account Managers, as required by the CMS Project Manager, typically at inception and at significant decision points or risk periods
• Incorporated changes to deliverables (such as Change Requests, Software fixes, Data Clean-ups, Data Requests), or to the scope of work, when the change to the schedule had an impact on the Integrated Master Schedule (IMS)
• Maintained a log of significant changes to specific elements within the schedule including:
• Changes that materially changed the intent or deliverable of an activity
• Changes in logic flow or sequencing
• Changes to Resources applied to an activity if a change to the level/rate of resource was made affecting cost or schedule of the activity

MASTER SCHEDULER

Confidential, Columbia MD

Responsibilities:

• Created a Schedule Test and Assessment Tool (STAT) Checklist to identify, measure and rate key credibility indicators contained within a project schedule based on the accepted rules of logic network development used in Critical Path Method (CPM) scheduling techniques that reflect both good and poor characteristics in the areas of schedule structure, maintenance, and performance.
• Trained Booz Allen Hamilton contractors in generating an Integrated Master Schedule using Integrated Dynamic Scheduling techniques across Multiple Vendors with 30+ MS Project Master Schedules in MS Project Professional 2010, MS Project Server 2010 and Project Web App 2010.
• Led the program-wide implementation of standard Work Breakdown Structure (WBS) using CMS XLC Methodology - ensured that the project schedule represented a detailed WBS - decomposition into Control Account, Work Packages, Deliverables, Activities, Gate Reviews and Milestones
• Partnered with component leads and Subcontractors for development, implementation, maintenance, and oversight of all program schedules
• Ensured that project schedules are horizontally and vertically integrated across company functional groups including Finance (Project Control), Engineering and Development
• Monitored and reported the critical path and tracked overall schedule performance
• Executed critical path analysis and schedule risk analysis
• Worked with the project teams to develop solutions for mitigating schedule risk and achieving project goals and objectives
• Assisted in preparation of initial set up, weekly and monthly schedule reviews including summary overview, critical path, and variance reports
• Implemented project management techniques to gauge progress and identify schedule variance to facilitate focus and intervention on critical areas
• Provided program management schedule services to manage the overall technical integration of all Marketplace systems and Exchange Operations Center (XOC)
• Performed routine analysis of individual schedules identifying key dependencies, gaps, and risks while supporting CMS with Integrated Master Schedule process
• Established a process to coordinate, analyze, collaborate, and communicate with CMS Marketplace IT PMO
• Coordinated activities, analyzed, and assisted in coordination of the Integrated Master Schedule with the CMS Marketplace IT PMO
• Developed metrics to monitor and analyze Operations and Performance
• Conducted Portfolio performance reviews using Project Timeline views, Executive Dashboards, Variance Analysis and forecasting
• Assessed downstream impacts through cross project dependencies (external predecessors and successors) established in the schedules
• Customized schedules by leveraging custom Fields, Views, Tables, Filters & Groups
• Leveraged the use of Macros and other custom tools such as WBS Schedule Pro, SSI Tools etc. to conduct health checks on various schedules
• Validated Schedule Integrity by resolving Negative Slack, conducting Critical Path Analysis (CPA) and Schedule Health Assessments
• Conducted Schedule Risk Analysis using Monte Carlo “What if” Scenarios and PERT
• Performed Schedule Change Management by comparing project schedules across the 4 weeks of a month
• Mentored various internal and external schedulers on Scheduling Best Practices

PROGRAM MANAGER

Confidential, Arlington VA

Responsibilities:

• Develop and execute independent testing of system solutions to ensure that requirements have been met and any resulting Automated Information System (AIS), COTS, or infrastructure change/upgrade relating to the AIS does not adversely affect the production environment. Ensure detailed testing engagement plans, schedules, test cases and scripts are developed for the testing of AIS releases; Monitor all system test activities and life cycle events; Conduct functional testing and other testing strategies necessitated by the application and infrastructure context; Participate in project-related reviews in accordance with the SDLC Methodology.

PROGRAM MANAGER

Confidential, Chantilly, VA

Responsibilities:

• Managed the Operations and Maintenance (O&M) of the Literacy Works Information System (LWIS) for Maryland Department of Labor, Licensing and Regulation (DLLR), Baltimore, MD
• Managed WebEx Teleconferencing Services for National Institute of Standards and Technology (NIST), Department of Commerce / Hollings Manufacturing Extension Partnership (MEP), Gaithersburg, MD
• Managed Master Scheduling Services on State Personnel System (SPS) Project for the Department of Budget & Management (DBM) / The Office of Personnel and Benefits Services (OPSB), Baltimore, MD
• Managed a program consisting of twelve (12) IT projects (Application Development, SharePoint 2010, IV&V, O&M) and provided assistance with Program Management Service, Business Process Reengineering, Cost and Financial Analyses, Quality Assurance, Strategic Planning, Risk Assessment, and Operational Reviews at United States Department of Agriculture (USDA) / National Agricultural Statistics Service (NASS) Washington, DC
• Managed the procurement, installation, configuration, integration, testing, and delivery of Audio-Video equipment for more than 250 CRXXI classrooms for United States Army and Doctrine Command (TRADOC), Fort Lee, VA
• Managed the design and development of the "BRAC Internship Information Center" website for the Maryland Higher Commission (MHEC), Baltimore, MD

PROJECT MANAGER

Confidential, Southfield, MI

Responsibilities:

• Managed vendors, monitored and tracked external handshake tasks and ensured timely coordination through completion. Integrated data from projects and programs to provide information and reporting, including: trend analysis, earned value analysis, resource forecasts, and resource leveling, financial performance; Reported key milestone status, project metrics, issues, risks and overall project performance (status, progress and forecasts) to Sponsors, Applicable Stakeholders and Executive Leadership; Administered the Project Workspace in MS SharePoint (MOSS 2007).

PROJECT MANAGER - PMO

Confidential, Herndon, VA

Responsibilities:

• Led the Project Management Office (PMO) for the Asset Development Management and Single Family Initiatives business units; Ensured compliance to Enterprise Level Systems Implementation Framework (ELSIF) / Sarbanes Oxley (SOX) policies, standards, procedures and guidelines; Worked with the Directors, Development (IT) / Test Managers, Enterprise PMO and the segment PMO's to set up a
• Project/Change Management Governance structure; Managed the PMO office across the active IT portfolio consisting of more than 50 complex IT projects/changes and 2000 releases; Met with project managers weekly and reviewed status, project plans, logs, dashboards, financials and staffing. Facilitated coordinated planning and execution of projects/changes by consolidating the received individual project schedules (created in MS Project) from the project managers into one master schedule and managed it to ensure key stakeholders continually understand deliverables, timing, ownership, critical path predecessors and dependencies, identify and resolve cross-project issues and scheduling conflicts; Facilitated resource planning across the SDLC phases by performing periodic analysis of resource pool to track allocations of individuals across multiple projects, identified under- and over-allocated people and suggested reallocation alternatives. Forecasted resource utilization and analyzed workloads, identified trends and potential gaps; Administered and optimized the use of shared and coordinated resources across all projects; Conducted periodic checks to assess adherence to established processes and SOX controls.

PROJECT CONTROL ANALYST

Confidential, Bloomington, IL

Responsibilities:

• Managed 2 projects in Enterprise Application / Property & Casualty Program; Created Work Breakdown Structures (WBS); Developed Project Schedules using Primavera TeamPlay and MS Project tools; Performed activity definition, activity sequencing, activity duration estimating, schedule development, and schedule control, resource leveling; Analyzed Critical Path, Slipped Tasks, Upcoming Tasks; Performed Status Reporting, Progress Reporting, Forecasting, Variance Analysis, Trend Analysis, Earned Value Analysis, Metrics reporting and Resource forecasting; Coordinated on identified Risks, Issues and Change Requests; Maintained a repository for project deliverables, communications and other documentation.

PROJECT MANAGER

Confidential, Irving, TX

Responsibilities:

• Developed a formal and comprehensive project management plan by integrating and documenting the subsidiary plans - Risk Management Plan, Planned Risk Responses, Scope Management Plan, Schedule Management Plan, Cost Management Plan, Quality Management Plan, Configuration Management Plan, Communication Management Plan, Procurement Management Plan, and Change Management Plan.

PROJECT MANAGER

Confidential, Naperville, IL

Responsibilities:

• Set up a Project Management Office (PMO) to minimize operational risk through attention to policy, procedures, quality and control aspects of each project; Performed process assessments and identified process improvement opportunities to drive business results; Assessed, recommended, and promoted approaches for applying project management methodologies and technologies to large scale and multiple projects; performed periodic needs assessment on current systems; Identified ways the system's users can enhance their processing flows by utilizing system features effectively and/or modifying current processes; conducted PMO audits and quality assurance reviews of projects, defined corrective action requirements, and provided escalations as necessary.

PROJECT PLANNER

Confidential, Bloomington, IL

Responsibilities:

• Managed 5 projects in Agency Business System (ABS) Program; Created Work Breakdown Structures (WBS); Developed Project Schedules using Primavera TeamPlay and MS Project tools; Performed activity definition, activity sequencing, activity duration estimating, schedule development, and schedule control, resource leveling; Analyzed Critical Path, Slipped Tasks, Upcoming Tasks; Performed Status Reporting, Progress Reporting, Forecasting, Variance Analysis, Trend Analysis, Earned Value Analysis, Metrics reporting and Resource forecasting; Coordinated on identified Risks, Issues and Change Requests; Maintained a repository for project deliverables, communications and other documentation.