PROFESSIONAL SUMMARY:

• Experienced Senior IT Project/Program Manager. Supply Chain/IT Professional with over 15 years of global experience for Fortune 100 companies.
• Experience in all phases of the Software Development Life Cycle (SDLC) including Agile and Waterfall Methodologies.
• Expertise in understanding business objectives and developing cost effective IT solutions.
• Demonstrated ability to manage large and complex international projects and lead global teams to consistently achieve desired objectives.
• Accomplished builder of strong relationships with functional teams to affectively bridge gap between operational decisions and strategic targets.
• Team leader who can effectively communicate with people within all levels of the organization.
• Extensive experience in managing off - shore development teams and third-party vendors.

TECHNICAL SKILLS:

SKILLS: Microsoft Office/MS Office 365; Excel, Word, Project and MS Outlook, ServiceNow, SharePoint, PMP, SAP ERP 4.6/ ECC 6.0, S4 (PP, SD, LE, WM, IM,MM,QM), SAP CONSOLE, HP PPM & Clarity PPM, Citrix, Peregrine, KANBAN,SAP RFID NetWeaver, Red Prairie, Rally Enterprise SW (Agile PM), JIRA, Value Driven Project Management, PaaS Cloud Platform as a Service, TPM (Trade Promotion Management), Salesforce, Manhattan SCALE, Smartsheets, SAP IBP

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager/Scrum Master

• Work in collaboration with Solution Architects and Product Owners to develop project plans aligning the requirements and efforts to project deliverables of client solutions. Facilitates the day to day operation aspects of projects including scope, risk management and budged. Applies effectively agile implementation methodologies and enforces project standards. Understanding the requirement as per SOW, adhering to schedule and complete the project within the stipulated time.
• Convening Daily Scrum calls. Work closely with project team (Product Owner and project team ) to remove any impediment. Prepare Cut-over and Go-Live activities. Maintain issue Logs. Follow up billing processes and ensure good health of the projects. Reporting statuses to the Steering Committee and PMO Delivery organization. Manage Hyper care support. Participate in audit internal processes.

Confidential

IT Manager/PMO Project Manager

Responsibilities:

• Created and maintained high level and detailed project plans
• Supported, trained and coached project team members to use project tools and methodology
• Acted as a liaison between business personnel and project team members
• Controlled and manage scope change requests and assess the impacts on the overall plan.
• Prepared, planned and executed system integration testing and follow up on issues
• Developed test materials/scripts for Sales & Distribution module
• Prepared project status reports and communicate to project stockholders
• Conducted project review, project closure and transition to support

Confidential

Program Manager

Responsibilities:

• Covered responsibilities and deliverables associated specifically with the Register - including but not limited to Image, E2EE,, SharePoint, and Service Intro specific to these capabilities.
• Azure BI Retail integration reporting for District Managers (pricing, POS, inventory and channels) idoc interface, WRICEF/Functional spec development, fit/gap, build, test, user acceptance (UAT), cutover and go-live support.

Confidential

Project Manager

Responsibilities:

• Led the end - to-end Material Management (MM) and Inventory Management (IM), SD, LE, PP, QM Solution Manager, SharePoint, implementation for a template rollout in North America. Led the project through all phase: iDoc,, EDI interphase, WRICEF/Functional spec development, fit/gap, build, test, user acceptance, cutover and go-live support.

Confidential

Program Manager

Responsibilities:

• Orchestrated Manhattan WMS SCALE application development to completion, overseeing all aspects of (WMS SCALE) Data and Application envisioning design, development, implementation, support and resource Management. and EDI interphase Liaising and communicate with project steering committee, Quality Assurance team, business and technical staff, including C - level decision-makers and stakeholders. Evaluate the risks and business implications of proposed architecture solutions, and recommended creative alternatives to minimize negative business impacts while ensuring that the system will have the functionality, scalability, and capacity to meet current and future needs

Confidential

Program/Project Manager

Responsibilities:

• Provided Project Management oversight and support of implementation reviewed outcomes of independent assessment and decisions by MERCK SLT for subsequent implementation; provided guidance and recommended best practices to support a successful global implementation

Confidential

Program/Project Manager

Responsibilities:

• Sale Store System, Solution Manager, EDI interphase, WRICEF /Functional spec development, SharePoint, working across multiple application teams to organize integrated testing between SAP, Vertex and Retalix Systems.

Confidential

Program/Project Manager

Responsibilities:

• Trade Promotion Management (TPM)/AWS (Amazon Web Services) integration of data on a regional basis as needed to support regional and local business decision making, key initiatives and the overall Budget, Planning and Forecasting processes. This included data interphase with Dannon’s SAP ERP System, Confidential CAS’s backend and Mobile devices.

Confidential

SAP Project Manager

Responsibilities:

• Managed IT application development and infrastructure implementation/configuration management projects (Capital/Expense). Defined, directed, and managed IT development projects against plan to ensure IT commitments were met (on time, on budget, on scope).
• Worked in maintenance and configuration of SAP master data, EDI interphase and worked in release management and change management SAP 4.6, ECC 6.0.

Confidential

Responsibilities:

• Created and maintained high level and detailed project plans
• Supported, trained and coached project team members to use project tools and methodology
• Acted as a liaison between business personnel and project team members
• Controlled and manage scope change requests and assess the impacts on the overall plan.
• Prepared, planned and executed system integration testing and follow up on issues
• Developed test materials/scripts for Sales & Distribution module
• Prepared project status reports and communicate to project stockholders
• Conducted project review, project closure and transition to support
• Acted as a liaison between the business community and IT with Confidential Change Management group.

Confidential

Project Manager

Responsibilities:

• Managed the implementation, installation of various proprietary software packages for corporate rollouts (Waterfall, Agile/SDLC methodologies); provided leadership, change management, (HP PPM tool), and support as Project Manager from corporate office to field.
• Directed and supervised all support resources during the various stages of the SDLC project.
• Managed the technical direction of a project through the design, implementation and testing in accordance with project objectives.

Confidential

IT Project/Program Manager

Responsibilities:

• Managed IT application development and infrastructure implementation/configuration management projects (Capital/Expense).
• Defined, directed, and managed IT development projects against plan to ensure IT commitments were met (on time, on budget, on scope).
• Worked in maintenance and configuration of SAP master data and worked in release management and change management SAP 4.6, ECC 6.0 in addition to EDI interphase, and POS/Mobility with Route delivery drivers.
• Worked with ABAP and Basis team on Unicode Conversion SAP ERP 6.0
• Created and maintained high level and detailed project plans
• Supported, trained and coached project team members to use project tools (HP PPM) and methodology
• Acted as a liaison between business personnel and project team members
• Controlled and manage scope change requests and assess the impacts on the overall plan.
• Prepared, planned and executed system integration testing and follow up on issues
• Developed test materials/scripts for Sales & Distribution module
• Prepared project status reports and communicate to project stockholders
• Conducted project review, project closure and transition to support
• Participated in use of Peregrine Software use with CCB/PMO process
• Acted as a liaison between the business community and IT with Change Management group.

Confidential

Program Manager (RFID) (Consultant)

Responsibilities:

• Served as PM/Pre-sale for the implementation of Active RFID solutions at various ports in the US and Middle East (Georgia Port Authority, Savannah, GA; AMPT, New Jersey, Dubai Ports respectively), In addition to managing other RFID installations in Healthcare (McKesson), mining, manufacturing and public transportation systems.
• Participated in use of Peregrine Software use with CCB/PMO process, one up methodologies.
• Worked with Basis and ABAP teams on Unicode Conversion as part of project with SAP ERP 6.0
• Acted as a liaison between the business community and IT with the Change Management group (/SAP R3

Confidential

RFID Compliance Solutions RFID Program Manager (Europe/Asia) (Consultant)

Responsibilities:

• Served as a project manager for the implementation of RFIDs solutions across Europe and Asia.
• Met with clients to discuss product development and enhancements.
• Consulted with potential clients regarding inventory, shipping and receiving modules of SAP’s Netweaver
• Proposed alternative solutions for products when they were non-compliant.
• Assisted with architecture design, site surveys, proposal development, system integration and deployment.
• Assisted with product testing to verify if the product met the ISO standards and user requirements.
• Responsible for field trials, RFID process flow, solution, go live, on site/remote support. Installed and tested all peripheral devises (Ex: antennas, readers, printers, software). Responsible for obtaining EU/China site licenses, design and implementation of turn-key RFID enhanced SAP WMS and Material Handling solutions compliance and noncompliance.
• PM Responsible for L’Oreal’s and PepsiCo’s integration with Red Prairie’s middleware RFID Accelerator & RFID Igniter for their RFID-based distribution operations, as well as to meet the RFID/EPC mandates of Wal-Mart
• Acted as a liaison between the business community and IT.

Confidential

Trans-border Business Development Manager/Project Manager

Responsibilities:

• Maintained and developed multinational accounts for Mexico, Canada and the U.S.
• Planned regional account development (Telecom/Manufacturing)
• Improved Profit by providing business consultancy
• Analyzed and optimizing strategies to match MSAS services
• Managed internal/external business relationships by identifying customer expectations and financial objectives
• Worked with freight/logistics brokers to establish and maintain relationships to expand capacity opportunities.
• Negotiate rates with brokers/carriers on a spot or transactional basis
• Established and monitored measurement systems by establishing processes to analyze results and take corrective action when necessary
• Identified service/performance failures and develop action plans with service personnel for improvement
• Managed process improvements by developing and ensuring SOP's are established
• Analyzed operational problems/trends in supply chain management processes
• Acted as a liaison between the business community and IT with the Change Management group (Client Flextronics/SAP R3 LE/SD/MM, SAP PM)

Confidential

Logistics/Transportation Manager/Project Manager

Responsibilities:

• Implementation of SAP R3 LE/SD, EDI interphase in addition to VMI’s in EU and Latin America
• Worked with freight/logistics brokers to establish and maintain relationships to expand capacity opportunities.
• Negotiate rates with brokers/carriers on a spot or transactional basis