Agile Pm Csm Resume
SUMMARY:
- 17 years in Software Industry specializing in Agile PM & Data Mgmt (NoSQL, Oracle, Linux, AWS, SaaS)
- Excellent Communicator - Great Listener & Observer - keen eye for Efficiency, Order, Quality.
- Self Starter and Fast Learner. Deeply Analytical, Systematic, Technical Thinker.
- Seeking Leadership Position in a High Growth, Projects Driven organization.
TECHNICAL SKILLS:
Skills: Project Mgmt.Agile Scrum, Sprints, Adaptive, Iterative Planning, Waterfall PM ModelProject Charter, Plan, Scope-Time-Cost-Risk Analysis, Quality, Procurement, Stakeholder & Communications ManagementWBS, Coordination with Stakeholders, Monitoring, Control, Signoff and Handover
Project Lifecycle: Management, Change Management, Environment AssessmentsProject Mgmt. ToolsJIRA, MS-Projects, Salesforce, wiki, Oracle Beehive, Zimbra, Lync, etc.
Presales Skills: Opportunity Discovery, Account & Territory PlanningTech Presentations, Demos, Workshops, Architecture DiagramsSales Mentoring, Project Plans, Tech sSandler Sales and Value Selling.
Big Data/DSS: MongoDB, Hive, Presto, HP Vertica, Hadoop Ecosystem, Relational Data warehousing
Platforms: Linux, Oracle, MySQL, AWS, EC2, LXC, Docker, BI Dashboards, Tableau, OBIEE
Languages: Bash scripting, SQL, C, HTML, CSS, JavaScript, Python
PROFESSIONAL EXPERIENCE:
Confidential
Agile PM CSM
Responsibilities:
- Collaborate with customers to create success criteria and Project plans that result in increasing value for the customer and for Confidential .
- Manage customers’ post-sale Projects using Agile Framework between & Deliver Exceptional service - building relationships based on customer business and technology needs.
- Be a Confidential product Expert - speak, and teach, intelligently on the value and usage of each part of QDS.
- Offer best practices to ensure ongoing success in customers Big Data Analytics initiatives.
- Ensure customers are able and be their Trusted Adviser.
- Identify opportunities with customers to expand the value that Confidential can offer, through additional use cases, departments, users, and even replacement of competitors.
- Work with Support and Engineering to manage key customer technical issues.
- Work with Product Management to represent key customer product enhancement requests.
- Work with Sales and Marketing to execute marketing and press opportunities.
Confidential
Solution Architect, Agile PM
Responsibilities:
- Invest in Customer Success guiding them in their projects as Project Manager and Software Architect to design and build reliable, scalable systems using MongoDB.
- Lead assessment of Project Goals, Scope, Time, Risk and Competitive Analysis by documenting and tracking customer reqs to Customer Success, Engg and Product teams.
- Translate Technical concepts and patterns into Business benefits for management and executives
- Work closely with Sales team and play a key role in Presales Projects and driving the business forward.
- Assist customers with Architecture, Design, Best practices and s in conducting Mongo Eval Projects
- Organized multiple internal/external Webinars and Speaking events (June 2016 MDB world event in NY)
- Recognized as MVP SA/Agile Coach in 2016 for closing Largest deal in MongoDB history.
- Integration of MongoDB solutions and BI connectors with BI frontend like Tableau.
- Participate in Hiring, Mentoring, and ramping up new members of MongoDB SA & AEs.
Confidential
Agile Consultant
Responsibilities:
- Agile Scrum Framework adoption through:
- Process Improvement Project for Presales Engineering Engagement System
- 4 Weeks Model Sprint Project - Proof of Concept (POC) Engagement with new Customers.
- Project to Migrate Support Engineering Portal
- Project to Produce Customer Demo Videos.
- Agile Scrum Bug Fix, Product Release, Backlogs System Project
- Project Initiation, Planning and Execution - Discover Opps, Plan Solutions/Design, Rollout with Sales Team
- Stakeholders Management - Engaging, Building and Expanding Customer Relationships as Trusted Adviser
- Project Planning, Tracking, Controlling and Reporting by Technical Analysis, Docs, SQL/ Bash scripts
- Manage Scope, Time, Risk and Lead Technical Presales Projects of TD SaaS (PoC Sprints Proj)
- BANT (Budgeting, Authority, Need (Scope), Time) Analysis in sales opportunities (Presales Engg Project)
- Team Building and Leadership - Organizing and Leading Big Data/BI Events to Augment Sales Opportunities
- Project Risk, Issue and Competitive Analysis by documenting and tracking customer reqs to Engineering
- Project Leadership - Organize Tech-Presentations, Workshops, Seminars, Demos and POCs
- Project Leadership - Mentor Sales team, Organize s, Lectures, Customer Events
- Tech Leadership - Create Architecture Diagrams, Organize Solutions Demos, Tech Workshops
- Create BI Dashboards for customers and project teams using SQL, Tableau, OBIEE, etc
- Author Competitive Analysis and Technical Research Papers on Big Data - Vertica, Hadoop
- Pioneered Customer Alignment Program in the Company - for Customer Success & Strategy.
Confidential
Senior Consultant
Responsibilities:
- End-to-End Presales/POC Projects Management - Initiation, Planning, Execution, Controlling, Closing
- Projects Coordination - Documentation of Project & deliverables, Communications, Risk, BANT.
- Stakeholder Management - Engage, Build and Expand Customer Relationships as their Trusted Adviser
- Leadership - Pioneered, Authored and Implemented the New Hire Mentor Program.
- Tech Expertise - Design, Develop, Deploy Cloud Based AppTracker System using OELinux and DB11g.
- Advise and Lead Presales Projects with Oracle Customers, Sponsors, Execs.
- Organized multiple Technical Events for National-West Region leading to Successful Sales Deals.
- Specialist Resource for Systems Architecture – Web Apps, Database, Linux OS, HA and DR.
- Propose custom solutions on Oracle Tech Stack – Linux, Database/Options, BI, Analytics, Big Data etc.
- Competitive Analysis and Solution Demo of Oracle Cloud/Big Data vs Open Source/Apache Hadoop.
- Mentored and Led OracleDirect Regional Team to double digit Sales Revenue Growth in FY11 & 12.
- Recognized as Most Valuable Consultant at OracleDirect.
DBA Consultant
Confidential
Responsibilities:
- Plan, create and maintain Oracle DB Systems on Linux & Unix – supporting Product Design Group.
- Plan & Implement HA Systems for Oracle DBs with Oracle 10gR2 RAC, ASM & Sun Clusters.
- Successfully Maintained 99.9% uptime SLAs for Production Databases
- Planned and Implemented Projects for Zero Error Database Upgrades
- Streamlined ETL processes by over 3X using partitioning and transportable tablespaces.
- Install & Test Solaris Containers – Troubleshoot & Tune Application Code and Errors.
- QA and Performance Tuning enhancement and monitoring of Oracle DB queries (SQLs).
- Configuration and management of Data warehouse and Reporting DB Envs.
- Write Unix Shell scripts to automate Operations, Monitoring & Performance of Databases.
- Designed and Deployed Oracle's Grid Control for PD Databases and Apps.
- Automated PLM License Distribution Application on Linux OS, Apache and MySQL DB
- Mentored Junior staff for Operations and Process Documentation.
- Managed Vendor relations for Hardware and Software Purchase and Data center Maintenance.
- Coordinate between Internal Customers and Reporting groups for new DSS Reports.
- Capacity planning and Disk usage metrics for Oracle DBs.
- Working with Oracle Support for various DB problems/errors.
- Automated and improved DB Ops via multitude of Unix Shell Scripts.
- DB Auditing (Turning on Auditing, setting new parameters, Verifying existing parameters) for SOX / HIPPA.
- Successfully Planned and Migrated systems from Autosys to EM.
- Authored and Released POC env and Docs for HA & DR (RAC & Data Guard)
- Recruited and Mentored new staff for DB Ops and Processes.
- 1999 – Six-months Internship OJT to automate Inventory Management System at Fedex-Bluedart JV, India.
