SUMMARY:

• Project manager with 20 years' experience in Information Technology. Coordinate and direct teams involved in infrastructure and application projects, with an emphasis on Client\Customer relationship building with a solid understanding of systems, applications and programs. Budgets range from 0 dollars to 75 million dollars.
• Management background includes leading blended teams, developing and managing budgets, devising time lines, monitoring project standards for all deliverables, creating strategies, overseeing technical design and development of all solutions, new business development, documentation, quality assurance throughout the entire project.
• Project experience includes identifying business process from current and future perspective, developing new process solutions, creating standards for documentation, working with configuration group.

TECHNICAL SKILLS:

Tools: PAC2000, STAMP, SEAMS, Wanda, PMUWS, Nexus, Clarity, Fieldglass, PeopleSoft, JIRA, ARIBA, Maximo, Remedy IPWCC, Quality Center, Peregrine, HP Project Portfolio Project Management (PPM), Microsoft Office Suite, Microsoft Project, Microsoft Server NT / / 2008 and 2012, Windows 7, Windows 10

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Sr Project Manager

Responsibilities:

• Oversee multiple projects across all phases of development. Monitor workflow and make timeline adjustments as needed. Develop status reports, cost estimates, and resource plan. New Application development Make vital decisions and drive decision - making across projects. Create and update project plans, issue and risk logs for each project or enhancement Plan agenda and run weekly project team meetings with key stakeholders Review and triage defects created by testing teams Escalate and communicate risk and issues appropriately to leadership Implement and maintain development best practices.
• Genesys 8.5 Java 1.8 enterprise upgrade Genesys KVP Analyst ECCOS Server Refresh - Replacing the current Infrastructure in 4 data centers. ECT Genesys and IVR RedHat 6 OS Remediation and Vulnerably Management

Confidential, Huntersville, NC

Sr Infrastructure Business Analyst

Responsibilities:

• Manage blended teams involved in the development and implementation of enterprise resourcing projects. Provide management consultation and change communications strategies. Serve in a consulting capacity in a partnership solutions managers, implementation project leadership, IT managers, programmers, configuration/technical team, business process personnel, and end - users.
• Managed the upgrade of the Tracker application, moving it to a Citrix environment
• Managed to implementation of new infrastructure in each datacenter
• Managed the Implementation of the new Frontier Application. Working with the vendor and database teams to create the new environment for the Tracker application

Confidential, Charlotte, NC

Program Manager

Responsibilities:

• Provided management consultation to develop, facilitate, and support the implementation of change communication plan for the Synergy eCommerce Program for Confidential Working with LOB and Development teams on daily code changes. Managed weekly team meeting and communication. Managed Production code changes into the Production environment.

Confidential, Charlotte, NC

Project Manager

Responsibilities:

• Managed the Cisco Refresh Project for Confidential . The $53 million project replaced all Cisco routers enterprise wide. Managed all financing, remote office and Data Center activities. Maintained total management responsibility. Served as a consultant with all groups to establish agreed timelines for facilities and to implement the router replacements per location.

Confidential, Charlotte, NC

PMO Project Manager

Responsibilities:

• Management of high profile project related to Confidential 's eChannel Customer Web applications.
• SSO Database Program retirement - Managed teams of up to 75 resources to redirect traffic to newer technology and retire old application. Through this project I found storage associated to this program and was able reclaim and save the business $1.6 million dollars.
• Deposit & Lending on-line banking program - Managed multiple application upgrades and code changes into production. Managed the application moves to the NextGen environment.
• X & 9003 Appliance Replacement and Decommission - Managed the replacement of the IBM appliances. Worked with vendor, DBA, and technical teams to locate appliances that were still taking traffic and replaced them. Identified appliances that were no longer taking traffic and scheduled there decommission.
• OLB L3 Server migration to Linux - Managed the migration of 30 Solaris servers in the legacy data center to the NexGen data center.

Confidential, Charlotte, NC

PMO Project Manager

Responsibilities:

• PMO organization for Belk. Developed reporting requirements, reviewing and analyzed Infrastructure project status and associated financials, identified project issues and overall project health reporting to executive management.
• Methodology used Waterfall
• High profile project: Windows 7 Rollout, Office 2010 upgrade, SharePoint upgrade to 2010

Confidential, Winston Salem, NC

Project Manager

Responsibilities:

• $74.5 million dollar Oracle Exadata III Data Warehouse Project - Managed the installation of 3 Oracle Exadata Systems for AIG in 3 data centers for the Production, Development and DR environments. Worked with vendor, internal resources for the required cabling and power requirements, worked with building managed and DBA teams to facilitate the installations. Manage the Data center upgrade requirements.

Confidential, Charlotte, NC

Code Release Project Manager

Responsibilities:

• Managed daily code change requests from the DBA team, managed the SharePoint site used to upgrade current and future code changes to monitor each release before changes are approved for production release. Lead on and off - shore resource teams. Single point of contact for all issued related to the CashPro Web application

Confidential, Charlotte, NC

IT Business Analyst\PM

Responsibilities:

• ECS Windows Project Manager - for new client server projects. Managed IT installation requests, SAN connectivity project implementations and Enterprise Asset Management Solutions
• VMWare Migration Project Manager - Managed the P2V Server Virtualization Project. For this project I migrated 2000 servers to VMWare.
• EOL - End of Life server project. This project identified server that were at or near end of life.
• Incident Response Team - This team was used to engage Microsoft support engineering for server OS related issues.

Confidential, Columba, SC

Sr IBM System Consultant

Responsibilities:

• Installation Consultant for Client IBM Blade Chasse and IBM Blade servers

Confidential, Charlotte, NC

IT Project Manager

Responsibilities:

• Data center migration project - migrated 4 data centers into the new Herst Tower Data Center
• Sr Project System Engineer Herst Tower Data Center - Managed new Server projects for the data center.