Program Manager Resume
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Round Rock, TX
SUMMARY:
- Results - focused professional with experience in contract development and negotiations, and Program Management in Information Technology and Gas Utility industries. Proven track record in managing contracts on a large scale which required frequent engagement across all business hierarchies. Recognized for excellent partnering skills, working creatively and collaboratively to provide solutions to complex issues resulting in reduced risks and cost effective contracts.
PROFESSIONAL EXPERIENCE:
Confidential, Round Rock, TX
Program Manager
Responsibilities:
- Review Scopes of Work and provide recommendations to leverage vendor services deliverables, key performance initiatives, and cost optimization.
- Contract Management support through development of contracts on-time renewal process, key performance initiatives and service level agreements.
- Manage communication of new Vendor Compliance initiatives to stakeholders.
- Gather and manage vendor costs data and translate it into digestable information for stakeholder’s quarterly business review.
Confidential, San Francisco, CA
Sr. Contract Specialist
Responsibilities:
- Developed support contracts for environmental, civil engineering and construction services to ensure compliance, adherence to corporate standard practices, policies and procedures.
- Collaborated with stakeholders, contractors, sourcing, legal, risk management and other cross functional teams to ensure business requirements are met, potential risks are identified and mitigated .
- Negotiated with contractors to establish contract terms and conditions.
- Conducted legal research, reviewed drafts and refine scopes of work in accordance with company standards and business and legal requirements for inclusion in contracts.
- Lead and facilitated the Engineering contracts governance project resulting in $1.7 M savings.
Confidential, San Francisco, CA
Sr. Procurement Specialist
Responsibilities:
- Effectively utilize PG&E’s strategic sourcing processes and techniques in the procurement of goods and services through business case analysis, RFI and RFP processes, supplier evaluation and selection, contract negotiations and management.
- Achieved portfolio cost savings, supplier diversity, safety, environmental and customer satisfaction targets.
- Ensured overall governance of contract approval process from contract creation through contract .
- Worked with Legal and Risk Management and other cross-functional teams to identify and mitigate contract risks.
- Lead negotiations with contractors with input from internal clients.
- Developed and sustain business partnerships with internal clients through communication and understanding the line of business needs.
- Improved client understanding and commitment to the corporate Procurement Policy and industry best practices.
- Received IT Sourcing “Employee of the Quarter ” for Q1 2012.
- 2012 Supplier Diversity Nominee for work performed on Disabled Veterans Business Enterprise Contracts.
Confidential, San Ramon, CA
Sr. Contract Specialist
Responsibilities:
- Managed contracts for PG&E’s Customer Energy Solutions (CES) Reviewed, drafted and negotiated various third party consulting, outsourcing and government partnership agreements including, retail and manufacturer incentive and rebate agreements, Utility co-funding agreements and scopes of work.
- Performed cost/price analysis and negotiates cost proposals as well as terms and conditions for various contract types, to include fixed-price, cost-reimbursement, time and materials, and incentive contracts.
- Lead and managed the co-funding efforts with other utility companies.
- Collaborated with Sourcing in developing Supplier Score Card criteria.
- Developed the Contracts Process Module.
Confidential, Sunnyvale, CA
Contract Manager
Responsibilities:
- Managed, reviewed, drafted and negotiated channel (Systems Integrator and VAR) agreements for the Americas and Asia Pacific.
- Guided sales team on contract negotiations while protecting the company from a legal and business standpoint.
- Drafted non-standard agreements and templates for new programs, products or services, as well as maintaining boilerplate agreements.
- Managed over 30 different agreement templates and worked with various organizations and stakeholders to insure contracts were updated to reflect changing business and program requirements.
- Contributed to formulation of playbook positions and department processes.
Confidential, San Jose, CA
Project Manager
Responsibilities:
- Managed the technical equipment services program, including managing the overall relationship with Contractors.
- Monitored appropriate inventory level, cost and demand analysis and ensuring on time delivery, at projected cost and in compliance with performance requirements.
- Negotiated and drafted Purchase agreements used for procurement of the technical equipment (i.e. Verification kits).
- Collaborated with technical services engineers in creating several types of standard and optical verification kits.
- Partnered with internal engineers in creating a new on-line procurement process which resulted to on-time product fulfillment delivery.
- Developed “Project Verification Kit Recycle Program” which saved Cisco over $1M from procuring new equipment.
Confidential
Contract Manager
Responsibilities:
- Negotiated and managed services subcontract agreements covering Cisco’s subcontractors.
- Performed outsourced work as third party maintenance, third party logistics, spares, demo depot and repairs in support of Cisco’s customer-facing agreements.
- Developed and drafted Support Services Subcontract agreement templates and respective exhibits and statements of work.
- Recipient of Cisco Program (CAP) for developing and negotiating OEM Support Services agreement covering Cisco’s OEM partner performing support services.
Confidential
Government Contract Manager
Responsibilities:
- Developed and drafted Confidential, Prime and Subcontract Federal exhibits.
- Trained stakeholders, clients and partners on corporate legal policies and sound business practices.
- Facilitated the development and implementation of RISC contracts database.
- Managed team’s participation at Cisco’s trade show.
Confidential
Senior Service Contracts Rep
Responsibilities:
- Managed 8 million dollars in new and renewal maintenance contracts for 400 Federal direct and channel customers.
- Supervised and managed five people and ensuring team’s success in meeting its revenue goals.
- Developed process manual for new hires.
- Recipient of Cisco Program (CAP) for consistently exceeding revenue goals.