SUMMARY:

• Versatile IT leader with documented success delivering tangible business results through end - to-end management of technology projects and programs within large organizations across diverse industries, including Insurance, manufacturing, health care, and retail. Work Status: US citizenship. Core leadership and technical competencies:
• Lead teams in meeting project objectives for global enterprise operations, gather requirements, create project plan, strong planning and directing the architecture of in-house and vendor-based large and medium sized projects with multiple integrations and interfaces within different IT systems.
• Direct timely, cost effective projects, employing Agile Scrum and waterfall methodologies leading to improved efficiency and increased functionality of business critical systems to meet tight timeliness.

TECHNICAL SKILLS:

Operating Systems: Windows 2003 & 2008, UNIX HP-UX, Solaris, Mainframe, Citrix, VMWare, x86

Tools: Microsoft SharePoint, Visio, Informatica, Cognos (7.x, 8.x, 10.x), Business Objects, Microsoft Project, Microsoft Offices, Oracle pl/sql, t-sql, Planview, Unix scripts, Firewalls, database architecture, Agile, SCRUM;SAN, UAT, SDLC, Microsoft project server

RDBMS: Oracle, Sybase, MS-SQL Server

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Responsible for planning and coordinating the process required for the provision of the user applications and systems necessary for the business operation for (1) Life, Health and Property - Casualty Insurance, (2) Retail Specialty Pharmacy (Enterprise Data Warehouse). Direct all project phases including the procurement. Maintain a strategic focus for the project with frequent interaction with the business area and the client to ensure a balance between the immediate project needs and the long term goals of the fortune 100 company. Manage the execution of the project with a focus on maintaining or improving the as-sold profit level for the project.
• Utilize project management methodologies, systems and tools as defined by the Company. Lead Project Teams and facilitates the communication and interaction among the functional representatives. Track project against its schedule, budget and against phase gate review objectives, reporting status to management and customer on a regular basis, and executive staff on an as needed basis. Develop and implements recovery plans for off-schedule and unanticipated occurrences. Prepare periodic management and/or customer reports and presentations. Coach the Project Team to achieve project goals. Mentor and coach the project engineer assigned to the support the project. Review and verify project estimates monthly. Manage project budget and controls expenses effectively. Provide feedback regarding employee performance on a project team to the functional manager for record. Followed ITSM processes; raised and followed up with service requests, Change Requests, incidents; attended CAB meetings. Worked in onshore offshore model.

Environment: Microsoft Project, Project Server, ScriptMed, ServiceNow, Cognos, SharePoint, Agile Scrum, waterfall, DW/BI, SQL Server, InfoPath, Microsoft office, IBM Lotus Notes, WebEx, Ab Initio (ETL), Unix, Sharecare, Oracle, AIX, Tableau, Qlik,Teradata

IT Project Manager

Confidential, WI

Responsibilities:

• Responsible for planning and coordinating the process required for the provision of user applications and systems necessary for business operations and the processes needed to manage the overall IT project portfolio for on shore and off shore resources. Assist user group on issues related to the design, development and deployment of mission-critical information and software systems. Track budgets, resources and project tasks using Microsoft Project and SharePoint. Project plan developed using SAP ASAP methodologies. Effectively plan and allocate limited resources against all the ongoing project work and programs. Manage risks, sign offs, issue and project document versions using collaborative SharePoint. Develop best practices in documenting business processes, change requirements and business benefits of projects. Maintain change management processes for business system changes; evaluate proposed solutions, new applications and enhancements to existing applications
• Oversee installation, configuration, and deployment of new applications and enhancements to existing applications; create, manage and maintain project portfolio; Provide vendor and customer relations management and leadership. Coordinate with business analysts and software developers working on data warehouse and new product implementation projects for the IT department, focused on improving business processes, and documenting requirements for business process functionality, system interfaces, data, and user requirements following structured development techniques in Agile Scrum methodology and help team meet sprint goals. Manage cutover, testing, migration, transport plans, not limited to SCM, Finance & accounting, DW/BI, HR, Logistics, CRM, payroll projects on multiple instances of SAP.

Confidential

Upgrade Solutions Manager

Responsibilities:

• Biometric cutover at New Glarus: Facilitated upgrade fingerprinting biometric clock at the New Glarus location from manual to electronic interface to Unitime system.

Environment: Microsoft Project, ASAP SAP methodology, SharePoint, Agile Scrum, SAP HCM, Business Objects BOBJ, SAP ECC, SAP DW/BI, SQL Server

Confidential

Sr. Data Warehouse Professional and Project Manager

Responsibilities:

• Managed Technology upgrade project by upgrading existing data warehouse, business Intelligence tools to latest technology. Used Kimball SDLC methodology. Managed Business Intelligence projects for providing dashboards and scorecards for Business Development, Client Services, Finance and Operations for laboratories business units with multiple integrations including approval from Enterprise Change Advisory Board. Team leadership, led meetings, issue and risk management, Train users, led UAT, using SOPs, lead and managed budgets and resources.
• Upgrade Cognosv8.x to Cognos 10.x (3 tier server architecture) 9 months projects;8 resources; 914 hours project.
• Upgrade SQL Server 2000 to SQL Server 2008 R2
• Led the Enterprise Master Data Management project for maintaining Confidential t, client, providers, test codes, lab and hospital locations for the Confidential INC, Master Data Governance, Metadata Management and global operating Laboratory business. Used Rhodes products to assign unique identifier to the overall MDM architecture.
• Led the Laboratory Logistics Departments projects for both WI and IL states for calculating total RVUs and RGTs of the tests delivered and received to and from the entire facilities that ACL laboratory does business with. This helped in generating accurate commissions and reconciling test counts with the Operations, Business Development and FP&A. 660 hours project
• Led result delivery strategic project team of 18 to convert ERP and additional reports in Rhodes solutions using agile methodology for Business Development, Client Services, and Operations for laboratories business units. 450 hours projects.
• Led integrate 7 existing applications; include Data Warehouse (DW) Decision Support, McKesson Financial ERP, Sunquest, EPIC and other applications using Rhodes Solutions, prepare project schedule in Microsoft Project. Gained buy-in by soliciting DW team input and cultivated a culture of accountability. 3,430 hours project
• Saved 24 labor hours per week by implementing batch jobs to build nightly Cognos cubes.
• Led re-engineering sales commission reporting System.
• Worked on REDS III Recipient Epidemiology and Donor Evaluation Study project: financed by National heart lung & blood institute (NHLBI) of the national institutes of health (NIH). Blood bank extract to the Blood Center of Wisconsin. 288 hours project
• HIPPA Business Associate Agreement Worked with legal and compliance executives to create BAA making sure Confidential ts data are protected and are in compliance with HIPPA act for Press Ganey survey project. Result: Avoid penalties.
• Use 128 bit encryption to ftp weekly files to Press Ganey site
• Minimized penalties for failure to meet Service Level Agreement (SLA) requirements by developing reporting solution and team members to speed identification of missed tickets.

Environment: SunQuest ERP mod(s); AML, ComLAB, CoPath, FIN billing & SAMASHA, EPIC, SharePoint, Cerner, McKesson, Oracle, Agile SDLC, Waterfall, Cache, MDM, Lo inc, ICDs, Confidential t Reporting, Interfaces HL7, Pathology, HIS, Microbiology, Histology, Forensic tox, Lync, Exchange, VMWare, UNIX and SQL Server.

Confidential, Milwaukee, WI

Sr. Data Warehouse Analyst & Project/Program Manager

Responsibilities:

• Managed 8 projects/products using agile methodology, interviewing suppliers and business sponsors, documenting request for proposal (RFP), documenting and obtaining approval for statement of work and project schedule, non-disclosure agreement and master service agreements, leading team through build, design, test, implementation, and change management/control.
• For Upgrade technology projects performed following high level tasks
• Served as the Project Manager, engaging 16 SMEs to increased functionality and maintained infrastructure compliance with supplier support contract through collaboration on large-scale web/dB projects,
• Led implementing D3 Enterprise Security incident system product: reduced security risks by led project team size of 36 in collecting security information from 144,000 employees in 120+ countries; to track security and investigative incidents to bridge gaps between IT and physical security and centralize security incident data.
• Led Upgrade Enterprise flight operations vendor bases web application system to latest the version Led Corporate Paper Elimination Project - Improved efficiency by eliminating paper records, $2M leading team of 56 to design and institute web-based document management system to reduce storage space and improve accessibility of older paper documents.
• Led Upgrade Enterprise Inquisite Survey web vendor based application to the latest versionLed Upgrade Enterprise Shareholder services vendor based application to the latest versionLed Upgrade Enterprise Oracle AP/AR/GL financial application to 11iLed Upgrade Global entity management systems web vendor based application to the latest version, 9-10 month enterprise-wide initiative .
• Enhanced Enterprise decision support reporting to business units and enabled sustainable reporting by automating health, safety, and environmental data warehouse and OLTP systems, designing and maintaining logical and physical design data model referencing and building system into workable physical data model. Participated as a team member to upgrade Oracle database to the latest version.

Environment: Oracle 11i, Business Objects xi, Informatica, PeopleSoft, Agile SDLC, Waterfall, SQL Loader, UNIX, Microsoft Project, eRoom.

Confidential, Racine, WI

Technical Project Lead/Coordinator

Responsibilities:

• Cut batch job cycle times and increased report processing speed by conducting performance analysis, tuning SQL queries in finance data warehouse OLAP databases with Cognos Reporting solutions, and developing and supporting UNIX shell scripts to enhance nightly batch process at 3 finance (Asia, Europe, America) centers.